Ratings based on 652 Verified Reviews

4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to supermarket but quiet at night

Posted Feb 9, 2017
Pros: Room arrangement and very helpful hotel staff
Cons: Nothing
Location: Good for shopping and eating
Wonderful experience in staying this hotel. We would like to come back again
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel in a good spot!

Posted Dec 26, 2016
Great hotel. Well kept. Could do with extra set of toiletries in the bathroom and extra refreshing the coffee / tea on a daily basis.
5 out of 5
by A verified traveler

The Place to Stay in Singapore

Posted Nov 14, 2016 on Hotels
My husband says it was his favorite hotel ever: location, room, staff, Executive Floor, room size, balcony, cleanliness, bed comfort, lighting, electrical outlets.
5 out of 5
Recommended
for Everyone
by A verified traveler

Business trip

Posted Oct 15, 2016
Location: Walking distance to Takashimaya, other shopping areas and even the Black Angus is right ext door.
The hotel offers any and everything a western traveler needs. The staff is very responsive and you feel appreciated. I don't need to be treated any better than the next person, but the hotel staff go above and beyond to make you feel special. Great breakfast foods, great area on Orchard Road and a very clean hotel with very clean rooms. You will not be dissatisfied!
5 out of 5
by Nguyen

Smoking room ventilation not good

Posted Aug 30, 2016 on Hotels
So far, so good
3 out of 5
Recommended
for Business Travelers
by A verified traveler from Atlanta, GA

Great Central Location

Posted Aug 19, 2016
Pros: Great location - easy to get around from this Orchard Road hotel
Cons: Staff interaction seemed lacking - the customer was not the focal point of their day - they seemed attentive to their own team but not the customer.
Hilton always offers a good experience - however the Singapore Hilton seemed to lack much of the charisma that Hilton globally offers. Maybe it was because they were busy - not sure - but there was definite room for improvement. Singapore is a very competitive marketplace - especially for 5 star hotels. The Singapore Hilton missed the mark in my opinion.
5 out of 5
by ZhiYing

This traveler left a rating score only Posted Aug 15, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from s

Excellent Hotel

Posted Jul 25, 2016
Everything about the Hilton was great. Location, staff and overall.
5 out of 5
by Alia

This traveler left a rating score only Posted Jul 23, 2016 on Hotels
4 out of 5
by A verified traveler

Nice stay on Orchard Road

Posted Jul 17, 2016 on Hotels
Very pleasant hotel with lots of amenities. Staff were courteous and helpful. My colleague was placed into a smoking room despite having booked some 3 months in advance for non-smoking. Received complimentary breakfast as a quid pro quo but still not really acceptable. Breakfast in the hotel was very nice with plenty of selections. Gymnasium was well equipped and usually plenty of available machines.