Ratings based on 1,326 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
86% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler

Terrible Service

Posted Oct 17, 2016
Pros: Perhaps the only service which is commendable is the concierge who are very courteous and willing to help.
Cons: Bad service
The rooms and facilities were good but the service in this hotel is extremely poor: 1) Refusal to provide additional bottles of water (I do not replenish on a daily basis/request for daily room make over). To add on she was very unrefined about it. 2) Breakfast is meant to be served till 10.30am. At 10.15am they start clearing up and most of the dishes are not refilled. Rude F&B staff as well. When i complained to the F&B Manager, he said he will get back to me with an update. Did not receive one till check out 3) Requested for spray to wipe down the gym equipment during my morning workout. Did not get one. Requested at the reception again in the evening but i was made to wait for over 10 mins with no response. To add on the reception staff was extremely rude. She really should not be customer fronting 4) Rude housekeeping staff. Sulks and sighs when i request for a change of towels and the bin to be cleaned (I do not request fr daily make overs) 5) Applied fr the M privilege card - did not get an email from the manager or notice of card application to my mailbox In conclusion i will never stay in this hotel for my future business trips nor recommend it to anyone else. Definitely the worst business hotel i have stayed in.
3 out of 5
by A verified traveler

Good location and generally good all round,

Posted Oct 13, 2016
Pros: good spot and its amenities, liked our stay
Cons: As mentioned above
Location: Sentosa, Marina bay all great
All good until check out. The young girl over charged us S$50.00 on our travel card, when we noticed it and brought it to her attention she acknowledged the error and when about reversing the entry. That's fine but the reversal takes days to come through, and as this was our final stop of our trip we did not have excess funds on the card to pay again. The other gentleman next to her then got involved, and he requested we pay by other means, so we used our debit card, however no composition was offered to cover the exchange rate and banks transaction fee. A letter of complaint will be forward to them separately.
4 out of 5
by A verified traveler from Dresden

Posted Oct 9, 2016
Location: Sehr zentral. Chinatown, Downtown und Marina Bay gleich in dier Nähe. Gute Anbindung an öffentliche Verkehrsmittel.
Sehr sauber. Guter Service. Zentrale Lage. Gute Anbindung an öffentliche Verkehrsmittel.
4 out of 5
by A verified traveler from Singapore

Nice hotel w good location.

Posted Oct 9, 2016
Pros: Good location to tanjong pagar mrt station.
Cons: Facities
Swimming pool too small..fittness centre not much facilities.
3 out of 5
by A verified traveler

Nice hotel, easy access to transport.

Posted Oct 1, 2016
Pros: It was OK
Cons: Get the lifts working and bring check in and out into the 21st centuary.
Location: Many food places close by
Check in a check out not good. Looked to me like they had little experience with Expedia booking. Given this experience I would probably not book a joint hotel / flight through Expedia again. Only three of the 4 lifts worked and the room I had was close to the lights and had a lot of lift noise.
4 out of 5
by A verified traveler from Japan


Posted Sep 20, 2016
Pros: プールがあった!出張なのに 泳いでしまった!水温は快適でした。
Cons: エレベータがとても不便。全然来なかった。
Location: オフィス街なので、周りに適当なレストランが少なかったのが不便だった。地下鉄は歩いて6-7分。ちょっと遠い。
4 out of 5
by A verified traveler from Hong Kong


Posted Sep 18, 2016
雖不在China town附近,但乘MRT都近,最主要地方安静,街上不嘈吵!撞正F1比赛,無得去摩天輪及鱼尾獅,失望D!
4 out of 5
by A verified traveler from Singapore

Posted Sep 16, 2016
Its nice and near with mrt.Very easy to find the Hotel.Room is clean and comfortable.Room facilities is also good.They provide hair dryer,iron,shampoo,tootbrush and mini bar with drinks and snacks. Everything is good just the breakfast not much selection of food.
4 out of 5
by A verified traveler


Posted Sep 16, 2016
酒店寬敞, 舒服, 附近有小量食肆。 距離MRT有少少遠,但步行路程尚可, 近聖淘沙及去其他景點都快捷。
5 out of 5
by A verified traveler

Posted Sep 13, 2016
Comfy and clean. Staff were nice and helpful when asked for directions.