Amazing hotel right on Marina Bay
Posted Jan 7, 2017
My wife and I spent NYE at the Mandarin Oriental and were very satisfied with our stay. On arrival we were greeted from our taxi by staff who took our bags to our room, and checking in was very efficient. The room was very comfortable (literally a bed that you could sink into it was that comfortable) and had a big bathroom with a huge bath and separate shower cubicle.
The pool area was amazing with great, very attentive, service from staff and the view of Marina Bay was excellent - we were able to see the midnight fireworks clearly from the comfort of the hotel pool area with drinks served from the bar. The concierge was very helpful in arranging tickets for attractions and provided us with maps when we needed them. The buffet meal at Melt cafe on NYE (with flowing alcohol) was plentiful, with so much on offer - it was delicious and testament to the quality of the food served there.
We booked ourselves in the Spa on NYE during the day and came out exceedingly relaxed - I'd definitely recommend the Spa; there are plenty of treatments and the staff are very professional.
Checking out was straight forward, and our experience was only marred by a bottle of champagne that was added to our room bill on NYE (which we definitely didn't order) - staff were apologetic about this, and are still (to my knowledge) looking into it. Lastly, as we had a late flight home we were able to leave our bags securely at the hotel during the day for no charge. Overall, an excellent experience!