All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
It’s quiet and convenient. Near subway and food in the shopping center.
Wen
Stayed 2 nights in Apr 2024
Response from Orchard Rendezvous Hotel on Apr 16, 2024
Dear Guest,Thank you for taking the time to share your positive experience at Orchard Rendezvous Hotel. We're thrilled to hear that you enjoyed your stay with us! Your kind words are truly appreciated, and it was our pleasure to provide you with a memorable experience. We look forward to welcoming you back for another delightful stay in the future.Warm regards,Orchard Rendezvous Hotel Team
8/10 Good
Karthigeyan
Apr 7, 2024
Liked: Cleanliness
Nice enviroment
Karthigeyan
Stayed 1 night in Apr 2024
Response from Orchard Rendezvous Hotel on Apr 8, 2024
Dear Guest,Thank you for taking the time to rate your experience at Orchard Rendezvous Hotel. We look forward to welcoming you back for in the future.Warm regards,Orchard Rendezvous Hotel Team
6/10 Okay
Brian, Perth
Apr 5, 2024
Brian
Stayed 4 nights in Apr 2024
Response from Orchard Rendezvous Hotel on Apr 8, 2024
Dear Guest,Thank you for taking the time to rate your experience at Orchard Rendezvous Hotel. We look forward to welcoming you back for in the future.Warm regards,Orchard Rendezvous Hotel Team
4/10 Poor
howchee, Bayan Lepas
Business traveler
Mar 11, 2024
internet not functioning in room. missing toiletries items.
howchee
Stayed 1 night in Mar 2024
Response from Orchard Rendezvous Hotel on Mar 19, 2024
Dear Guest,Thank you for sharing your feedback about your recent stay at Orchard Rendezvous Hotel. We sincerely apologize for any inconvenience you may have experienced during your time with us. Your comments are valuable, and we are committed to addressing and improving the issues you've highlighted.Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a more positive experience in the future.Best regards,Orchard Rendezvous Hotel Team
Response from Orchard Rendezvous Hotel on Mar 19, 2024
Dear Guest,Thank you for taking the time to share your positive experience at Orchard Rendezvous Hotel. We're thrilled to hear that you enjoyed your stay with us! Your kind words are truly appreciated, and it was our pleasure to provide you with a memorable experience. We look forward to welcoming you back for another delightful stay in the future.Warm regards,Orchard Rendezvous Hotel Team
Response from Orchard Rendezvous Hotel on Mar 19, 2024
Dear Guest,Thank you for taking the time to give us a good rating at Orchard Rendezvous Hotel. We're thrilled to hear that you enjoyed your stay with us! Your kind words are truly appreciated, and it was our pleasure to provide you with a memorable experience. We look forward to welcoming you back for another delightful stay in the future.Warm regards,Orchard Rendezvous Hotel Team
Orchard is a good hotel in a very convenient area with decent facilities including a great swimming pool. Worth booking a club room so that you get access to lounge on top floor.
Timothy
Stayed 2 nights in Mar 2024
Response from Orchard Rendezvous Hotel on Mar 7, 2024
Dear Guest,Thank you for taking the time to share your positive experience at Orchard Rendezvous Hotel. We're thrilled to hear that you enjoyed your stay with us! Your kind words are truly appreciated, and it was our pleasure to provide you with a memorable experience. We look forward to welcoming you back for another delightful stay in the future.Warm regards,Orchard Rendezvous Hotel Team
8/10 Good
Monica Yi Kiu
Business traveler
Feb 29, 2024
Liked: Cleanliness, staff & service, amenities
The hotel is old even though the rooms seem like it got renovated. And it is clean. I had to change my room and front desk Ruby was helpful to accommodate. I stayed 1 night due to location only.
Monica Yi Kiu
Stayed 1 night in Feb 2024
Response from Sao Kimsang on Mar 2, 2024
Dear Guest,Thank you for taking the time to share your positive experience at Orchard Rendezvous Hotel. We're thrilled to hear that you enjoyed your stay with us! Your kind words are truly appreciated, and it was our pleasure to provide you with a memorable experience. We look forward to welcoming you back for another delightful stay in the future.Warm regards,Orchard Rendezvous Hotel Team
10/10 Excellent
Elvin
Feb 2, 2024
Elvin
Stayed 4 nights in Jan 2024
Response from Orchard Rendezvous Hotel on Mar 20, 2024
Dear Guest,Thank you for taking the time to share your positive rating for Orchard Rendezvous Hotel. We look forward to welcoming you back for another delightful stay in the future.Warm regards,Orchard Rendezvous Hotel Team
The hotel itself was not bad and was alright for what we needed. The deluxe room was spacious enough for 2 people. They hold our luggage for us even after we check out. Check in was easy enough but it was a little slow because the employee that was helping us kept getting interrupted by multiple employees with other issues which slowed down the process.
They do not provide bath robes, which I was counting on when packing. They do provide toothbrushes. However, I do not believe that housekeeping was very good. Some of the towels smelled like they had been used. They do not always provide you with additional toiletries everyday. We ended up running out of their body gel because they never provided us with additional ones when they cleaned our room so we had to wait until the next day when they came back. They don't provide you with cold complimentary bottled water and ask that you use sink water since their water is clean. I understand they want to conserve water but it was not convenient. Since it was so hot we ended up buying our own bottled water from being so thirsty. They give you an empty glass bottle to fill up with water. But since we were exploring most days I was worried the bottle might break since it did not look durable.
I also thought the plumbing could be better. You have to hold the toilet button down for a while to flush everything. I also wished they had a jacuzzi.
Loan
Stayed 3 nights in Jan 2024
Response from Your Rendezvous Host on Feb 14, 2024
Dear Loan,Thank you for the review.We will also review the areas of concern that you highlighted to ensure that corrective measures are implemented where applicable for our improvement.Thank you once again for sharing your thoughts with us and we hope to welcome you back soon.Regards,Your Rendezvous Host
8/10 Good
Yanjun
Jan 26, 2024
Yanjun
Stayed 3 nights in Jan 2024
Response from Orchard Rendezvous Hotel on Mar 20, 2024
Dear Guest,Thank you for taking the time to share your positive rating for Orchard Rendezvous Hotel. We look forward to welcoming you back for another delightful stay in the future.Warm regards,Orchard Rendezvous Hotel Team
Response from Your Rendezvous Host on Feb 14, 2024
Dear Guest,Thank you for the fantastic review.It was my pleasure to learn that you had enjoyed the stay with us. Rest assured that your encouraging comments were shared to the entire team and are appreciative of your kind compliments.Thank you once again for sharing your thoughts with us and we hope to welcome you back soon.Regards,Your Rendezvous Host
Response from Your Rendezvous Host on Feb 14, 2024
Dear Azhar,Thank you for the lovely review.It was my pleasure to learn that you had enjoyed the stay with us and liked our location. Rest assured that your encouraging comments were shared to the entire team and are appreciative of your kind compliments.Thank you once again for sharing your thoughts with us and we hope to welcome you back soon.Regards,Your Rendezvous Host
10/10 Excellent
Anetta
Jan 20, 2024
Anetta
Stayed 4 nights in Jan 2024
Response from Your Rendezvous Host on Feb 14, 2024
Dear Guest,Thank you for the lovely review.It was my pleasure to learn that you had enjoyed the stay with us. Rest assured that your encouraging comments were shared to the entire team and are appreciative of your kind compliments.Thank you once again for sharing your thoughts with us and we hope to welcome you back soon.Regards,Your Rendezvous Host
Response from Your Rendezvous Host on Feb 14, 2024
Dear Mr Hee,Thank you for the review.It was my pleasure to learn that you had enjoyed the stay with us. Rest assured that your encouraging comments were shared to the entire team and are appreciative of your kind compliments.Thank you once again for sharing your thoughts with us and we hope to welcome you back soon.Regards,Your Rendezvous Host
6/10 Okay
Christopher
Jan 17, 2024
Liked: Cleanliness
The location of the property was good
Christopher
Stayed 5 nights in Jan 2024
Response from Your Rendezvous Host on Feb 14, 2024
Dear Guest,Thank you for the review.It was my pleasure to learn that you liked our location. Thank you once again for sharing your thoughts with us and we hope to welcome you back soon.Regards,Your Rendezvous Host
Response from Your Rendezvous Host on Feb 14, 2024
Dear Mr Aaron,Thank you for the lovely review.It was my pleasure to learn that you had enjoyed the stay with us. Rest assured that your encouraging comments were shared to the entire team and are appreciative of your kind compliments.Thank you once again for sharing your thoughts with us and we hope to welcome you back soon.Regards,Your Rendezvous Host
Very nice hotel with a kind and helpful staff for anything we were asking about. Safe and more reasonably priced. Walking distance to the botanical gardens
Room was very dark with strong smell of mould.
Internet connection was very poor
Coffe machine was broken, same as the landline phone
Location is excellent but there are better options nearby for similar price and newer hotels
Great staff and nice big rooms. Excellent location for transport and shopping but also a huge pool if you want don’t want to go out.
Purchase a Club room if you can afford it - the extras you get are worth it.
Stayed four nights in the Club double room for our babymoon. Clean and good location. Spacious room, great pool and friendly, helpful staff.
Club deal Included daily breakfast, minibar refreshments and two pieces of laundry each day which was a bonus.
Would definitely recommend!
We stayed three nights at the hotel. Great location. Good sized room. However the bath didn’t drain and we noticed the staff after our first night. Nothing was done to try and fix the problem. The room was also freezing despite the thermostat reading 25°c! They provided extra blankets for the room and we even put the temp to 30°c, however it remained quite cold at night. Disappointed that both issues weren’t attempted to be fixed whilst we were there.
Verified traveler
Stayed 3 nights in Dec 2022
8/10 Good
Carol
Traveled with partner
Nov 16, 2022
Liked: Cleanliness, staff & service, amenities
The sound proofing was non existent between the rooms. I could hear every word of the phone conversation in the next room on several occasions.
The staff were great though. Very friendly and welcoming.
Thank you for the warm hospitality and great services at front desk (special shout out to Ryan).
Verified traveler
Stayed 2 nights in Oct 2022
2/10 Terrible
Ranjit
Traveled with partner
Sep 19, 2022
Disliked: Property conditions & facilities
The property is Great. We have always stayed here. This year we booked to stay at Orchard , Jetstar airline cancelled our flights due to no fault on our part. We couldn't
get a refund for the booking or a credit voucher. We are deeply upset & disappointed with the Terms & Conditions!!!!!. We've always stayed at the Orchard. We were so looking forward to stay there. Ranjit Darkadakis
19/9/22
Enjoyable stay at this hotel. Friendly and helpful staff. Spacious lobby and clean room. 2 good Chinese restaurants located in the hotel. Walking distance to shopping centres, restaurants and buses and MRT station.