Posted Mar 10, 2017
Friendly and efficient staff. Very modern and beautiful hotel in the heart of the Marina district. Our Guest room is clean, spacious and it has a very comfortable king size bed. Bathroom is spacious and well equipped with several shower head options such as rainfall, hand wand, etc. We tried the Chinese restaurant, Hai Tien Lo, and I give it a generous 8.5b/10 Chinese Foodie rating :-): It is one of the better meals we had in Singapore, in both service, environment and food quality basis. The services of the Staffs from the front desk to the restaurants were all excellent and they should be commended, IMHO. Location is fine. You can do a 10 minutes walk to the nearest MTR station (Esplanade Station) via the adjoining Suntec Mall to avoid the hot sun and enjoy their AC. MTR in Singapore is good, just as good as Hong Kong or Paris in terms of area coverage, so you should use it by buying a Tourist Pass at the MTR kiosk. It’s only a 10 minutes taxi ride across the bay to the Marian Bay Sands for drinks up atop of the “surfboard” or a 30 minutes leisurely walk (hot) to the Merlion. The only thing I didn't like is that the roof top lounge, which you see on the hotel's advertisement, is reserved for people staying in the expensive upper floors only! Snobbish is what I call it. I would definitely stay in this hotel again.
Comment from Hotel Management
Mar 13, 2017 by Pan Pacific Singapore, Hotel Management
Thank you for sharing this positive review, we are delighted that you enjoyed your recent stay and that our convenient location in Marina Bay and within walking distance of MRT stations, enhanced your experience.
We are also glad that you enjoyed the comfort of your spacious room and had the opportunity to dine at Hai Tien Lo, our award-winning Cantonese restaurant and found the food, service and ambience to be good.
We certainly look forward to welcoming you back for another wonderful experience.