Ratings based on 1,665 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from 日本 名古屋

Posted Jul 26, 2016
立地もスタッフの対応も最高に良い。 ただ、朝食50ドルは高くて手が出ず食べられなかったのが残念。 もう少し安く食べられる店もあったら良いのに。
5 out of 5
by A verified traveler from Bothell, wa.

Renovated to excellency

Posted Jul 25, 2016
Pros: View of marina
Cons: Slow wifi on guest floors
Location: Marina area
Very nice hotel in central marina area of Singapore . Ideally located within easy walking distance to many attractions. Wide and varied selection of items on breakfast buffet. The only deficiency is very slow wifi in guest rooms. Needs upgrades to broadband to correct this.
5 out of 5
by A verified traveler from Singapore

very nice hotel

Posted Jul 22, 2016
One of the best hotel i experience before. The view is good and the location is quite near to garden by the bay.
5 out of 5
by A verified traveler from SWR

Very luxurious room dining and drinks a bit pricey

Posted Jul 19, 2016
Pros: We occupied rooms overlooking the river and the Marina Bay excellent views. it was a very lovely room The bedroom was great lovely bathroom.
Cons: Changed bathroom configuration for easier access to bathroom, wet area bathroom needed.
Location: MRT nearby, lots of shopping malls, the river walk, easy walk to museum of science, not far to Raffles Hotel.
We had a lovely stay plenty of room for my son s wheelchair, shower toilet area a bit restricted with the glass doors opening outward.
5 out of 5
by A verified traveler from Australia

Brilliant hotel.

Posted Jul 18, 2016
Pros: Location, the Pacific Club, helpful staff.
Cons: Disappointed the pool was closed for construction, we had missed the notification.
Location: You could not get a better location.
The staff at the Pacific Club were especially helpful and the services were exceptional. If you can STAY THERE!
5 out of 5
by A verified traveler from Melbourne

Situated in the Marina Bay District

Posted Jul 17, 2016
Pros: The hotel was of a very good standard with helpful staff and clean rooms and amenities.
The Pan Pacific is ideally located within the Marina Bay District and is close to Suntec City where the majority of the tours around Singapore depart. Public transport is within easy walking distance as is Raffles Hotel and precinct. It is handy to the Singapore Flyer,Marina Bay Sands and Gardens By The Bay.
4 out of 5
by A verified traveler

Great hotel but staff let the stay down

Posted Jul 17, 2016
Pros: Building and rooms were great
Cons: Staff
Location: Location wonderful. Within walking distance to Singapore Flyer, Marina Bay and shops.
It took too long to check in and the concierge staff didn't know much about Singapore and weren't very helpful. One man had to google about the Singapore Flyer which is a major attraction.
4 out of 5
by A verified traveler


Posted Jul 11, 2016
大堂翻新後很美,如果房間也可以翻新就更加好! 套房很大,小朋友很喜歡! 交通亦便利,連接商塲,不用日曬雨淋! 大堂職員亦很友善!
5 out of 5
by A verified traveler from tl,


Posted Jul 11, 2016
Pros: ロケーション、夜景、フロントスタッフ、バスタブ、エアコン、日本人スタッフ
Cons: ルームサービスを頼もうとしたけれど、かなり時間がかかると書いてあり、繁盛時間には45分とか かかりますと書いてあり断念。ただ、知らないで待たされるよりは親切だと思います。 電話してからよりも、最初に書いてあるのは素晴らしいです。
Location: 外にでないでスクエアに行かれる。ホテルの食事もよいが、ローカルフードも外にでないで 食べられる、マリーナに近いのでマーライオンが肉眼で確認できる。
どのカテゴリーで予約したかによりますが、今回はとてもいい部屋に泊まれました。 ハーバービューで夜景がとても美しく、寝るのがもったいなかったくらいでした。 部屋の温度は0.5度刻みで正確に作動しますし、バスタブも大きくお風呂を堪能できました。 湿度が高く、汗ばむシンガポールですが、スクエアの中にはフードコートもあり 手軽に汗をかかずにおいしくて安いフードが堪能できます。 清潔ですばらしい景色に何の不満もない部屋でした スタッフも大変すばらしく、普段は一般客のチェックインをやらない方でも、フロントが 混んでいるとわかると、声をかけてくれて、精一杯の配慮をみせてくれますし 何でも適当だと思っていた海外のホテルも多い中で、このホテルのスタッフはすばらしいの一言でした。 今まではオーチャードの高級ホテルのスイートとかにも泊まりましたが、こんないいスタッフが いるなら、次もこのホテルにしようと思いました。 たったひとりのスタッフの配慮がホテルの全体のイメージを左右するものだと思いました。 また、日本人とわかると営業の方からも丁寧なメッセージとチョコが部屋にありました。 だからこのホテルのスタッフの質が高いのだと納得しました。 宿泊したホテルを汚して帰る人も中にはいますが、最低限、自分の思いでの場所は 綺麗にして帰りますが、今回はさらに綺麗にして帰りたくなりました。
4 out of 5
by A verified traveler

Nice looking hotel with good view.

Posted Jul 11, 2016
Hotel breakfast - expected better quality Room attendants - too slow when called for assistance Lift - lift to higher floors lacking solar films, making it very hot in afternoon Bed - comfortable Bathroom - clean