Executive lounge
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Reviews of Pan Pacific Singapore

5 out of 5
Pan Pacific Singapore
7 Raffles Boulevard, Marina Square, Singapore

Reviews

9.0

Wonderful

Rating 10 - Excellent. 696 out of 1006 reviews" "
Rating 8 - Good. 195 out of 1006 reviews" "
Rating 6 - Okay. 63 out of 1006 reviews" "
Rating 4 - Poor. 26 out of 1006 reviews" "
Rating 2 - Terrible. 26 out of 1006 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous pool area, great place to relax on a hot day. For such a large hotel it felt peaceful and private.
Stayed 5 nights in Apr 2024
Response from Pan Pacific Singapore Team on Apr 18, 2024
Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

8/10 Good

ping

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an amazing hotel to stay, but there’s only one thingI dislike while I spent my time there. While we order food delivery, my food only gets delivered by the lobby, and I have to go downstairs pick it up myself. Please think about the customer side, if I willing to go downstairs, why would I order food delivery?! Even they only able to deliver to the lobby, I do believe the hotel should have someone able to bring it up to the room. Besides this I really enjoyed my stay there with my sister, everyone is very kind and friendly.
Stayed 3 nights in Apr 2024
Response from Pan Pacific Singapore Team on Apr 18, 2024
Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

8/10 Good

Karen

Traveled with family
Liked: Staff & service, amenities
Highly responsive to feedback and worked hard to resolve issues with our room abd actively followed up to ensure all was well. The pacific lounge is well worth it if budget was not an issue.
Stayed 3 nights in Apr 2024
Response from Pan Pacific Singapore Team on Apr 18, 2024
Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

8/10 Good

Margaret

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Restaurant ordering cumbersome particularly when special dietary needs required. Meals for 4 people not served altogether. One person finished their meal before others served. Took forever to be served one scoop of ice cream when ordered through QR CODE. Finally had to ask a human.
Stayed 4 nights in Apr 2024
Response from Pan Pacific Singapore Team on Apr 18, 2024
Thank you for sharing your feedback which is essential in our constant efforts to continually improve our facilities and service standards.We appreciate your time in sharing this review and hope to welcome you back again soon.

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and informative and the hotel was very luxurious but comfortable
Stayed 3 nights in Apr 2024
Response from Pan Pacific Singapore Team on Apr 18, 2024
Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 Excellent

Lawrence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel next to the Marina Bay. Would highly recommend
Stayed 4 nights in Apr 2024
Response from Pan Pacific Singapore Team on Apr 18, 2024
Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 Excellent

MICHAEL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the room, overlooking Marina Bay was exceptional. So convenient to everything nearby.
Stayed 4 nights in Apr 2024
Response from Pan Pacific Singapore Team on Apr 12, 2024
Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 Excellent

Paul

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super clean. Helpful staff. Great location
Stayed 9 nights in Apr 2024
Response from Pan Pacific Singapore Team on Apr 12, 2024
Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 Excellent

xinci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 3 nights in Apr 2024
Response from Pan Pacific Singapore Team on Apr 12, 2024
Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

6/10 Okay

Ghalib

Stayed 3 nights in Apr 2024
Response from Pacific Singapore Team on Apr 12, 2024
Thank you for sharing this review about your recent stay, we are happy to see that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 Excellent

Harminder

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the Pan Pacific for 4 nights with my mum and we both really enjoyed the hotel. The room was clean, spacious and had everything you need. My only gripe is that the mini-bar only has limited space to put your own items in there. Breakfast is fantastic and amongst the best I have had anywhere, lots of choice and most items are freshly made in front of you. Pool area is great, plenty of seating. The hotel is ideally located close to the Promenade metro station and is walking distance to the Raffles, Marina Bay Area and the Helix bridge, as well as a number of great shopping malls. The only minor negatives are that a pasta dish I had on my first day wasn’t the best and despite giving feedback was not offered an alternative or a reduction on the bill. They had also offered to leave a small welcome gesture in the room as it was mum’s birthday but suspect it was forgotten! All in all a great stay and would recommend to others.
Stayed 4 nights in Apr 2024
Response from Pan Pacific Singapore Team on Apr 12, 2024
Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

8/10 Good

Annelyn

Liked: Cleanliness
Stayed 3 nights in Apr 2024
Response from Pan Pacific Singapore Team on Apr 12, 2024
Thank you for sharing this review about your recent stay, we are happy to see that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 Excellent

Thamaru

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Very clean. Friendly staff. Can't recommend highly enough
Stayed 2 nights in Apr 2024
Response from Pan Pacific Singapore Team on Apr 12, 2024
Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

6/10 Okay

Ngan, Poway

Stayed 1 night in Apr 2024
Response from Pan Pacific Singapore Team on Apr 9, 2024
Dear Guest,Thank you for sharing your feedback which is essential in our constant efforts to continually improve our facilities and service standards. If you could connect with the hotel directly with more information, we will investigate the issue and follow up with you directly to address your concerns. We sincerely hope you will give us another opportunity to recover your impression of Pan Pacific Singapore and look forward to hearing from you soon.Sincerely Yours, Pan Pacific Singapore Team

10/10 Excellent

Aritra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Apr 2024
Response from Pan Pacific Singapore Team on Apr 9, 2024
Dear Guest,Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 Excellent

Judie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was amazing Very polite and helpful
Stayed 7 nights in Mar 2024
Response from Pan Pacific Singapore Team on Apr 9, 2024
Dear Guest,Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We strive to create memorable hotel experiences for our guests and are also delighted that you found the service to be polite and helpful. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 Excellent

Maria Anelia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was very efficient and a very helpful Miss Receptionist. Thank you kindly for extending our check out time.🙏 We love the Table tennis 🏓 in this hotel but the net needs attention. The pool is huge! Staff are very friendly. Food service by the pool and room was great! Bed is very comfortable indeed, I'm not a fan of a small spaced toilet cubicle. Housekeeping team needs attention to details ( dust showing all corners as I open up the screen blind) Thank you for the extra tea bags and coffee pods! It certainly made our stay a homely one. I can recommend and will stay with you again in our next visit Power On Pan Pacific Singapore!
Stayed 1 night in Apr 2024
Response from Pan Pacific Singapore Team on Apr 12, 2024
Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Pan Pacific Singapore Team on Apr 9, 2024
Dear Guest,Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 Excellent

Yan, Bothell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great location and the breakfast is amazing!
Stayed 2 nights in Mar 2024
Response from Pan Pacific Singapore Team on Apr 9, 2024
Dear Guest,Thank you for sharing this positive review, we are delighted that you enjoyed your recent stay and that our convenient location in Marina Bay enhanced your experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

8/10 Good

Man King

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Pan Pacific Singapore Team on Apr 9, 2024
Dear Guest,Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 Excellent

Ngiap Leng Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay in Skyline suite and celebrated my 50th birthday with my family in the Pacific club lounge. I have awesome great time filled with great memories during my 2 nights stay. I will be back soon to celebrate my hubby birthday. This time I will choose to stay in Pacific club with the marina view Highly recommended staycation.
Response from Pan Pacific Singapore Team on Apr 9, 2024
Dear Guest,Thank you for sharing this review about your recent birthday stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 Excellent

Deborah L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is fantastic, as is the staff! Really enjoyed my time here. Safe, clean and a great view of Singapore from my room!
Stayed 3 nights in Mar 2024
Response from Pan Pacific Singapore Team on Apr 9, 2024
Dear Guest,Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, an easy stroll to connect with the MRT, and an accommodating staff!
Stayed 4 nights in Mar 2024
Response from Pan Pacific Singapore Team on Apr 9, 2024
Dear Guest,Thank you for sharing this positive review, we are delighted that you enjoyed your recent stay and that our convenient location in Marina Bay and within walking distance of both City Hall and Promenade MRT stations, enhanced your experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 Excellent

Roseline

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Big step up after staying at Shangri la in Sentosa. From the lobby to the rooms - experience was fantastic.
Stayed 3 nights in Mar 2024
Response from Pan Pacific Singapore Team on Apr 12, 2024
Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 Excellent

Xin

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Mar 2024
Response from Pan Pacific Singapore Team on Apr 12, 2024
Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with amazing views in an amazing location.
Stayed 1 night in Mar 2024
Response from Pan Pacific Singapore Team on Apr 12, 2024
Thank you for sharing this positive review, we are delighted that you enjoyed your recent stay and that our convenient location in Marina Bay and within walking distance of both City Hall and Promenade MRT stations, enhanced your experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top class hotel
Stayed 2 nights in Mar 2024
Response from Pan Pacific Singapore Team on Apr 9, 2024
Dear Guest,Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 Excellent

Boris

Stayed 3 nights in Mar 2024
Response from Pan Pacific Singapore Team on Apr 18, 2024
Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 Excellent

Jacques

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Central. Great staff.
Stayed 2 nights in Mar 2024
Response from Pan Pacific Singapore Team on Apr 12, 2024
Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

8/10 Good

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Pan Pacific Singapore Team on Apr 9, 2024
Dear Guest,Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 Excellent

Hayden

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, a little stale in terms of atmosphere but well located and clean and modern
Stayed 2 nights in Mar 2024
Response from Pan Pacific Singapore Team on Apr 9, 2024
Dear Guest,Thank you for sharing this positive review, we are delighted that you enjoyed your recent stay and that our convenient location in Marina Bay enhanced your experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
So convenient to everything. Beautiful view of the Gardens by the Bay, Singapore Flyer, Marina Bay Sands, and harbour from the room. Concierge staff especially friendly and accommodating. Would highly recommend the Hotel for your stay in Singapore.
Stayed 3 nights in Mar 2024
Response from Pan Pacific Singapore Team on Apr 9, 2024
Dear Guest,Thank you for sharing this positive review, we are delighted that you enjoyed your recent stay and that our convenient location in Marina Bay enhanced your experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

6/10 Okay

HAOPENG

Stayed 2 nights in Mar 2024
Response from Pan Pacific Singapore Team on Apr 9, 2024
Dear Guest,Thank you for sharing your feedback which is essential in our constant efforts to continually improve our facilities and service standards. If you could connect with the hotel directly with more information, we will investigate the issue and follow up with you directly to address your concerns. We sincerely hope you will give us another opportunity to recover your impression of Pan Pacific Singapore and look forward to hearing from you soon.Sincerely Yours, Pan Pacific Singapore Team

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean property Close to all major attractions Friendly staff
Stayed 2 nights in Mar 2024
Response from Pan Pacific Singapore Team on Apr 9, 2024
Dear Guest,Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location for shopping and eating, proximity to MRT and easy access to tourist venues.
Stayed 4 nights in Mar 2024
Response from Pan Pacific Singapore Team on Apr 9, 2024
Dear Guest,Thank you for sharing this positive review, we are delighted that you enjoyed your recent stay and that our convenient location in Marina Bay enhanced your experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 Excellent

Maricar

Had an amazing stay! Room was great and staff was very friendly and helpful. Will definitely stay there again!
Stayed 5 nights in Mar 2024
Response from Pan Pacific Singapore Team on Apr 9, 2024
Dear Guest,Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 Excellent

yann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top
Stayed 2 nights in Mar 2024
Response from Pan Pacific Singapore Team on Apr 9, 2024
Dear Guest,Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great facilities
Stayed 3 nights in Mar 2024
Response from Steffie on Mar 15, 2024
Dear Jeffrey,Thank you for your positive feedback! We're thrilled to hear that you enjoyed your stay at our hotel. We aim to provide a great experience for all our guests, and we're delighted that we could meet your expectations. We look forward to welcoming you back soon!Sincerely Yours,Pan Pacific Singapore

10/10 Excellent

Stephen, Adelaide

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Staff
Stayed 3 nights in Feb 2024
Response from Steffie on Mar 15, 2024
Dear StephenThank you for your positive feedback! We're thrilled to hear that you enjoyed your stay at our hotel. We aim to provide a great experience for all our guests, and we're delighted that we could meet your expectations. We look forward to welcoming you back soon!Sincerely Yours,Pan Pacific Singapore

10/10 Excellent

Nancy, Rancho Santa Margarita

Traveled with partner
Liked: Amenities, property conditions & facilities
We loved the Pan Pacific! We stayed 4 nights. The rooms have been beautifully updated, the location is very convenient to the train, and the pool are was pristine. We loved our morning breakfast buffet. If we come back to Singapore, we will stay here again.
Stayed 4 nights in Mar 2024
Response from Steffie on Mar 15, 2024
Dear Nancy,Thank you for your fantastic review! We're thrilled to hear that you loved your stay at Pan Pacific Singapore.It's wonderful to know that you enjoyed our beautifully updated rooms and found our location convenient, especially with easy access to the train. We're delighted that you also had a great time at our pristine pool area and enjoyed the morning breakfast buffet.We appreciate your kind words and are honored that you would choose to stay with us again if you return to Singapore. We can't wait to welcome you back for another memorable stay!

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing, from when you get out of the car,all the way to your room. Room was large, very clean, no storage for clothes as we were staying for ten nights I couldn't unpack. Restaurant prices are very expensive, but the food we did have was lovely. Swimming pool was clean and well set out.
Stayed 10 nights in Mar 2024
Response from Steffie on Mar 15, 2024
Dear Deborah,Thank you for your wonderful feedback! We're thrilled to hear that you had an amazing experience during your stay at our hotel.It's fantastic to know that you found our hotel impressive from the moment you arrived, and that your room was large, very clean, and comfortable. We apologize for any inconvenience caused by the lack of storage for your clothes during your extended stay. Your feedback is important to us, and we will take this into consideration for future improvements.We're glad to hear that you enjoyed the food in our restaurant, despite finding the prices to be expensive. We strive to provide high-quality dining options for our guests, and we appreciate your positive comments about the food quality.We're also pleased that you enjoyed the swimming pool and found it to be clean and well set out. We hope you had a relaxing time by the poolside.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future!

6/10 Okay

MOHAMMED, Riyadh

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Pan Pacific Singapore Team on Mar 8, 2024
Dear Guest,Thank you for sharing this review which allows us to continually improve our service standards and facilities. We are sorry to hear of your less than satisfactory experience. Please contact the hotel directly with more information, and we will investigate the issue and follow up with you directly to address your concerns. We sincerely hope you will give us another opportunity to recover your impression of Pan Pacific Singapore and look forward to hearing from you soon.Sincerely Yours, Pan Pacific Singapore Team

10/10 Excellent

Julianne, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely hotel in a great location!
Stayed 4 nights in Mar 2024
Response from Pan Pacific Singapore Team on Mar 8, 2024
Dear Guest,Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 Excellent

Chee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Pan Pacific Singapore Team on Mar 8, 2024
Dear Guest,Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 Excellent

Roxanne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. Staff helpful.
Stayed 2 nights in Mar 2024
Response from Pan Pacific Singapore Team on Mar 8, 2024
Dear Guest,Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

8/10 Good

Lesley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hotel. Just one slight complaint about the bed clothes on all three nights which felt damp. Altered the air conditioning to no avail. This was our second visit within a month to this hotel. On our first visit we did not have this problem.
Stayed 3 nights in Feb 2024
Response from Pan Pacific Singapore Team on Mar 8, 2024
Dear Guest,Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 Excellent

YANYAN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 5 nights in Dec 2023
Response from Steffie on Mar 1, 2024
Dear YanYan,Thank you for your positive review! We're thrilled to hear that you had a great experience with us. If you have any further feedback or if there's anything we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back to Pan Pacific Singapore in the future!Sincerely Yours,Steffie HonadiGuest Experience & Service Quality Manager

10/10 Excellent

Bernadette S

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, staff are all friendly and easy access to everything.
Stayed 3 nights in Feb 2024
Response from Steffie on Mar 1, 2024
Dear Bernadette,Thank you for your positive review! We're thrilled to hear that you had a great experience with us. If you have any further feedback or if there's anything we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back to Pan Pacific Singapore in the future!Sincerely Yours,Steffie HonadiGuest Experience & Service Quality Manager

10/10 Excellent

PAULA, Beaumont

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Steffie on Mar 1, 2024
Dear Paula,Thank you for your positive review! We're thrilled to hear that you had a great experience with us. If you have any further feedback or if there's anything we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back to Pan Pacific Singapore in the future!Sincerely Yours,Steffie HonadiGuest Experience & Service Quality Manager

10/10 Excellent

JOHN BRUCE, OTTAWA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Steffie on Mar 1, 2024
Dear John,Thank you for your positive review! We're thrilled to hear that you had a great experience with us. If you have any further feedback or if there's anything we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back to Pan Pacific Singapore in the future!Sincerely Yours,Steffie HonadiGuest Experience & Service Quality Manager