Residing at Raffles
Posted Nov 30, 2016
It is true what they say. One does not stay at Raffles, rather one 'resides' at Raffles. This hotel is an experience. It is as though you are transported back in time to another age, to a different style of living. All staff are polite and attentive resulting in constant impeccable service. They appear genuine in doing everything they can to make your stay a special one. Indeed, we were genuinely sad to leave.
Our time at the hotel included the occasion of my wife's 60th birthday. She was spoilt by the hotel staff throughout the whole day. Birthday cake(s), birthday wishes from many of the staff as we walked around the hotel and of course our butler's singing happy birthday. When we returned to our room that day following our evening meal my wife was almost brought to tears by a birthday gift from Raffles of a massive bouquet of orchids placed in our room whilst we were out.
Thank you everyone at Raffles. Our five days spent with you will live in our memory for ever.
Comment from Hotel Management
Dec 29, 2016 by Simon H, Hotel Management
Dear David, Thank you for your splendid review. I am extremely delighted to know that you have chosen to stay with us, and that you had a fantastic stay, from the attentive service that our staff provided to the birthday celebrations arranged specially for your wife on her special day. At Raffles, the comfort and satisfaction of our guests is of utmost importance, hence it heartens me to know that the service rendered by our staff has met your expectations. I will be sure to share your feedback with my team at Raffles, and that we hope to welcome you back with us soon for a return stay!