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Reviews of Raffles Singapore

5 out of 5
Raffles Singapore
1 Beach Road, Singapore

Reviews

9.6

Exceptional

Rating 10 - Excellent. 627 out of 759 reviews" "
Rating 8 - Good. 93 out of 759 reviews" "
Rating 6 - Okay. 26 out of 759 reviews" "
Rating 4 - Poor. 6 out of 759 reviews" "
Rating 2 - Terrible. 7 out of 759 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Stayed 2 nights in Oct 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional
Outstanding room in an amazing hotel
Stayed 1 night in Oct 2023

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding premium level of staff, service and facilities.
Stayed 3 nights in Sep 2023

10/10 Excellent

Caroline

Stayed 3 nights in Aug 2023

10/10 Excellent

Si Man

Stayed 1 night in Aug 2023

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful old school but modern experience excellent all round
Stayed 2 nights in Jun 2023

10/10 Excellent

Milos

Stayed 3 nights in Apr 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good!
Stayed 4 nights in Mar 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Raffles Singapore lived up to its legacy as one of the finest hotels in the world. From the mentbwe checked in, every aspect of our stay was perfect.
Stayed 4 nights in Jan 2023

10/10 Excellent

JUNGHUN

Stayed 1 night in Jan 2023

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Raffles is truly a Singaporean Treasure. We had the honor of meeting with the Raffles Historian who
Stayed 2 nights in Nov 2022

8/10 Good

Nik

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing history, the room was spacious with all the modern amenities. Sorrounding garden couyard ls were great.
Stayed 2 nights in Oct 2022

10/10 Excellent

ALAIN, Vienna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s beautiful, it’s grand, the staff is wonderful, there is unpretentious grandeur, there is history, there’s Tiffin, yes, there is Tiffin, there is…..I don’t know, it’s just perfect, absolutely perfect: we’re going back. And then this: we had forgotten to return our room keys at the end of our stay; on our way back through Singapore, we took a stroll through the area of the Raffles and decided to return our keys. The staff at the entrance greeted us with a smile and told us we shouldn’t have worried, that we could keep our key as a souvenir if we wished. And then he proceeded to get for us an old room key, from the days before the electronic versions: so now I have two sets of keys as souvenirs from the world’s absolute best hotel….we’re absolutely going back…
Stayed 3 nights in Aug 2022

10/10 Excellent

An-Ping

Stayed 1 night in Jun 2022

10/10 Excellent

Clayton, Jakarta

Stayed 3 nights in Jun 2022

10/10 Excellent

David

Stayed 3 nights in May 2022
Response from Raffles Hotel Singapore on Jun 6, 2022
Dear David, thank you for your wonderful review! We are glad you enjoyed your stay, and we look forward to welcoming you back again to Raffles Hotel Singapore.

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 2nd visit to this beautiful iconic hotel. It's stunning in every way and a must for the discerning traveller.
Stayed 4 nights in May 2022
Response from Raffles Hotel Singapore on Jun 14, 2022
Dear Michael, thank you for your wonderful rating! We are glad you enjoyed your stay with us, and we look forward to welcoming you back to Raffles Hotel Singapore again.

10/10 Excellent

Shantal

Stayed 2 nights in Apr 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Nov 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Raffles Hotel staff deliver flawless service in the most beautiful hotel. Amenities provided are high quality and everything is extremely lovely. This is by far the best hotel we have stayed in. Including my husband who has spent approx 12 years of nights staying in hotels during the last 25 years all over the world. We have stayed at Raffles twice this year with covid restrictions limiting our travel plans. We will definitely return again!
Stayed 1 night in Jun 2021

8/10 Good

Verified traveler

Stayed 2 nights in Mar 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021

10/10 Excellent

Wen Si

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s simply beautiful - a TOP property in Singapore. Great food - although waiting time is a bit long. The roof top pool is stunning!!
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A spectacular hotel to enjoy. Our suite is gorgeous with a separate lounge area, a 4 poster bed in the bedroom and a huge bathroom with separate rooms for the toilet and shower. The marble, classic dark furnishings and attention to detail give the room beautiful colonial charm. Staff greeted us by name on arrival and escorted us to our suite where our bags awaited us (we checked in on line and our bags were dropped off ahead of our arrival). A wonderful welcome and a beautiful suite, which is very quiet due to double glazing, gave us a perfect welcome for our stay.
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property is wonderful. Staff, facilities, food, atmosphere...everything. It is well worth the price. Simply faultless.
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2021

10/10 Excellent

Derry, Singapore

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel facilities were excellent and service was exceptional. Contactless check-in and check-out was the best I have experienced. Only regret that no traditional Christmas menu was available for guests.
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and environment. Very relaxing and enjoyable stay. Will go back again when need another staycation!
Stayed 1 night in Dec 2020

10/10 Excellent

Lenny, Singapore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved Raffles Hotel. Definitely a different class from all other hotels. Felt pampered and well look after.
Stayed 2 nights in Nov 2020

10/10 Excellent

Iulia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience! One of the nicest hotels I’ve ever tried. Great service and super nice location!
Stayed 1 night in Nov 2020

10/10 Excellent

Huat Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay with best services
The Stay was amazing with the service they provide. it is the best hotel in Singapore. The room was spacious and the hotel was big.
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay at Raffles Hotel
The Raffles Hotel is an amazing historic site, and now after the renovation they have preserved the beauty and historic nature of the site but with updated technology and comfort for the rooms. Perfect Combination. Well done to the designers for blending new with old and preserving the character of the hotel.
Stayed 1 night in Oct 2020

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Fleur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary treat
A special place steeped in historic. Recently renovated so everywhere feels new and fresh. Arrival into the grand lobby is exciting. Our studio suite was big and clean, the bathroom luxurious. An Ipad drives the amenities in your suite, lights curtains, temperature, TV and butler. The Triffin Room food and breakfast was delicious but the room service is only until 10pm. All staff were friendly and most were helpful, some lacked basic knowledge of services and timings expected in a five star establishment. At times it can feel overly regimented but this may be caused by COVID rather than the hotel rules. The hotel is very central and convenient close to shops and restaurants with in-house eateries as well. A small but adequate gym and delightful roof pool and bar.
Stayed 1 night in Sep 2020

10/10 Excellent

Mary

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection
The perfect stay, thank you for pampering us to a well needed rest.
Stayed 1 night in Sep 2020

6/10 Okay

Louella

Liked: Cleanliness, staff & service
nor worth it for money
The restaurant and hightea just average. The breakfast need to improve. The room was loud can hear the footsteps from above and the lightings of the room is not that great
Stayed 1 night in Sep 2020

10/10 Excellent

Leland

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing stay at the Raffles, a piece of history and a premium service hotel.
Stayed 1 night in Aug 2020

8/10 Good

Chew Hung

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Service is very good. However, do take note of the cleaning protocol. It is important to maintain high cleaning processes during this period.
Stayed 2 nights in Aug 2020

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Raffles is an absolutely stunning and special property. The service and attention to detail exceptional. Great spa experience and amazing restaurants.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
A bit disappointing as we didn’t get our room till 4.30pm although check-in was said to be 12noon. A bit of misses here and there in terms of service and guest management resulting in confusion. For being such a high quality hotel, there are definitely room for improvement in those areas. We did however get compensated for the check in delay. Apart from these mishaps, we did have a great stay. The hotels bartender/butler service was amazing and the rooms are beautiful with excellent comfort.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2020

10/10 Excellent

paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Raffles Hotel Singapore on Mar 4, 2020
Dear Paul, Thank you for your wonderful rating! I am glad you enjoyed your stay so greatly, and I look forward to welcoming you back again to Raffles Hotel Singapore.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beautiful renovation was awesome, while still keeping a feel for the past. There was not anything we did not like, sorry.
Stayed 2 nights in Feb 2020
Response from Raffles Hotel Singapore on Feb 18, 2020
Thank you for your wonderful review! I am glad you enjoyed your stay so greatly, and I look forward to welcoming you back again to Raffles Hotel Singapore.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020
Response from Raffles Hotel Singapore on Feb 4, 2020
Dear James, thank you for your wonderful rating! I am glad you enjoyed your stay so greatly, and I look forward to welcoming you back again to Raffles Hotel Singapore.

10/10 Excellent

GregandGloria, Torrance, California

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful to stay in this historic hotel so soon after they completed its renovation. The hotel is stunning, the staff are wonderful, and the location is great. We had an unforgettable time.
Stayed 2 nights in Jan 2020
Response from Raffles Hotel Singapore on Jan 13, 2020
Dear GregandGloria, thank you for your wonderful rating! I am glad you enjoyed your stay so greatly, and I look forward to welcoming you back again to Raffles Hotel Singapore.