Ratings based on 525 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
93% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Japan

素晴らしいホテル

Posted Jul 17, 2016
何もかも、大変素晴らしかったです!! 夢のようなひとときでした。 また泊まりたいです!!
5 out of 5
by A verified traveler from Australia

Tom Theodorou

Posted Jul 14, 2016
Pros: Everything.
Cons: I can't think of anything that they have not already done.
Location: Sky cloud,Jimbo restaurant,botanical gardens,orchid road,marina bay sands.
From the miniute you walked into the place you felt welcome.Staff were so polite and helpfull.The building itself is of a colonial style and although it has been there for many years the maintenance is kept up to date. Gaurds greet you at the door at every opportunity and assist in any way they can.Breakfast was incredible even down to any food intolerance that you may have the chief would come and speak to you and change the necessary ingredients.I can't say in all our travels have we had such attention to detail as we did here.Home to the Singapore Sling a must try on your visit to Raffles.
Comment from Hotel Management
Jul 22, 2016 by Simon Hirst , Hotel Management
I am pleased to know that you have thoroughly enjoyed your stay with us and found the service rendered by our dedicated staff to have been satisfactory and the breakfast served to have met your expectations. We look forward to welcoming you back with us soon.
5 out of 5
by A verified traveler from Tokyo

おもてなしの心

Posted Jul 11, 2016
1泊だけの滞在でしたが、予約時の部屋よりとても良い部屋にアップグレードして頂きました。とても素敵な部屋で感動しました。スタッフもいつもすぐに声をかけてくださり、快適に過ごせました。
5 out of 5
by A verified traveler from 千葉

さすが老舗の風格I

Posted Jul 10, 2016
Pros: 全体の落ち着いた雰囲気の良さも長い間憧れていた通りでしたし、スタッフがとても親切でした。日本人スタッフも複数名いましたので、言葉の問題もないと思います。
Cons: テレビがまだブラウン管だったり、ベッドの枠がはみ出ていて足をぶつけたり、何かと新しくなくて合理的でないところがあります。でもそこも含めてクラシックな感じが良しかなと思いました。
Location: 話題のマリーナベイサンズやマーライオンもお客さんによっては歩いて行ける距離、オーチャードロードもメトロで3駅、タクシーに乗ったらすぐです。ホテルにショップやLONG BARなど良店が揃っているのでホテルにいるだけでも十分楽しめます。
米寿を迎えた父と参りました。チェックインは個別でフロントに並ぶようなこともなく、待っている間はシンガポールスリングのウエルカムドリンク。サービスはバトラーと呼ばれるスタッフにすべてお任せ。TIFFIN ROOMのハイティーの予約など色々とお世話になった上、2泊目の夜には「Happy Birthday!」とバトラー二人がケーキ持参で訪問。チェックイン時に「父の米寿のお祝に、記念になる旅行をしたくて」とスタッフと話したのが、そのままスペシャルなサービスにつながっていたわけです。これには思わず脱帽。LONG BARでも足の悪い父を気遣ってくださったり、二回目に訪れた時名前を憶えていてくれたりとサービスレベルの高さが流石という感じです。 おかげさまで良い思い出をたくさん作ることができました。施設は古いので今時の高級ホテルと比較するとやや快適性に劣るところは否めませんが、それも老舗ならではの良さの一つとして味わい深さを表していると言えるでしょう。色々と有難うございました。機会があればまたお邪魔したいと思います。
5 out of 5
by A verified traveler from JAPAN

重厚ですが気楽なホテルです。

Posted Jul 10, 2016
初めて宿泊しました。歴史感があり、建物、調度品、スペースに重厚感がありますが、場所柄なのか、暑さのせいなのか、気楽に過ごすことができました。3泊でしたが、利用できていない施設もあったので、また宿泊できればと思います。
5 out of 5
by A verified traveler from Sydney

Living history

Posted Jul 8, 2016
Pros: The staff and the service they provided, from the front desk right through to the chambermaid, everyone was helpful and courteous
Cons: Even though we were experiencing living in the past, we still need our gadgets so USB outlets in the room would have been helpful
Location: Pretty good location with the tourist bus terminal around the corner, shopping centre over the road and Orchard rd within walking distance
Beautiful Hotel, steeped in tradition. You can experience what it was like to be a traveller to Singapore in the early part of the last century. Such a contrast to the big bustling high rise city outside its doors.
Comment from Hotel Management
Jul 22, 2016 by Simon Hirst , Hotel Management
I am delighted to know that you found the service provided by our dedicated staff to have met your expectations. At Raffles, the comfort and satisfaction of our esteemed guests is of utmost importance. I will be sure to share your feedback with my colleagues and we look forward to welcoming you back with us soon.
5 out of 5
by A verified traveler from Paris

Haut de gamme

Posted Jul 5, 2016
Pros: L'aspcet hors du temps.
Cons: Les restaurants ferment un peu trop tôt (22 h) mais il y en a plein d'autres juste à côté.
Location: Colonial District, central et bien placé permettant de se rendre partout en quelques minutes.
Dans une ville en proie au modernisme échevelé, le Raffles est un luxuriant hâvre de calme qui joue avec talent sur son architecture coloniale. Les chambres sont vastes et bien équipées. Un vrai coup de coeur pour la piscine sur le toit, qui est exactement le contraire de celle m'as-t-vu du Marina Bay (après c'est une question de choix personnel). Bref un excellent séjour, dans ce qui est encore un palace avec un service très personnalisé.
5 out of 5
by A verified traveler

Posted Jun 23, 2016
Pros: 雰囲気
Cons: ドリンクフリーにしてほしい
Location: いまひとつな感じ
ホテル自身はいいけど、商業施設がもう寂れてる感じ!ルイヴィトンもなくなってた! あと案内がわかりにくい!
5 out of 5
by A verified traveler from Perth WA

Fantastic hotel. What other hotels should be like.

Posted Jun 4, 2016
Pros: 5***** plus service. The charm of the rooms, everything has a history. The food was excellent in all of the restaurants we ate in.
Cons: Nothing please don't change a thing.
Location: Central location 2 mins from all facility's including the MRT.
Just home from a one week stay. From arriving to checking out yesterday the Raffles magic was all around. If you like old world levels of service this is the place for you. Everything is done to perfection & beyond. If you want bland rooms so-so service & no atmosphere GO TO ANOTHER HOTEL. You will not find this at Raffles. Already planning my next visit.
Comment from Hotel Management
Jun 16, 2016 by Simon Hirst, Hotel Management
Thank you for taking the time to share about your stay at Raffles Singapore. It is an absolute delight to know that you thoroughly enjoyed the experience, from the variety and quality of food in all of our restaurants, to the high level of service that we at Raffles constantly strive to deliver. I will be sure to share your kind comments with all my Raffles colleagues and I look forward to welcoming you back when you return.
5 out of 5
by A verified traveler from Liverpool UK

Raffles - wonderful "old world" hotel

Posted May 31, 2016
We found Raffles to be an excellent choice for our few days in Singapore. It really is a grand hotel & the staff were extremely helpful & attentive. We wouldn't hesitate recommending this hotel. We stayed in a courtyard suite which was extremely comfortable with sitting area, bedroom with chairs & tv, dressing room & nice big bathroom with shower. Our only very small gripe was that the water in the shower could have been hotter. The breakfast in Tiffin was really good. There was an excellent choice of both cold & hot food. The eggs benedict & eggs raysan were cooked to perfection. The Courtyard is also really nice for lunch & / or afternoon drinks. The Long Bar was lively but we had no problem getting a table near the bar. We enjoyed the long bar burger & fries. The service by all the staff in every department was excellent. The hotel is also a nice stroll away from Clarke & Boat keys which are nice to visit in the evenings for food & drinks.
Comment from Hotel Management
Jun 16, 2016 by Simon Hirst, Hotel Management
Thank you for choosing to stay at Raffles Singapore. We at Raffles are always striving to deliver the highest level of service and it is wonderful that you were able to experience that. I will definitely share you kind words with all my colleagues here at Raffles, especially about the quality of food at Tiffin Room, Raffles Courtyard and the Long Bar. I hope to welcome you back for another stay soon.