Ratings based on 682 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Location for shopping and attractions

Posted Jan 22, 2016
Fantastic stay Hotel was excellent Horizon club is a must
5 out of 5
Recommended
for Couples
by A verified traveler from Weissach

Hotel in optimaler Lage mit dem Flair des alten Si

Posted Jan 4, 2016
Pros: Lage und Personalbetreuung.
Cons: Hotelshuttle zum Zentrum erweitern.
Location: Nähe Orchard Road, botanischer Garten. Busverbindung und Hotelshuttle.
Lage und Ausstattung sind optimal für einen kombinierten Aufenthalt aus Erholung und Touristikaktivitäten. Sehr persönlich bis herzliche asiatische Ausstrahlung des Personals. Empfehlenswert ist der Horizon Club, der fast Halbpension bietet.
2 out of 5
by A verified traveler from München

das Hotel hat schon bessere Tage gesehen

Posted Jan 3, 2016
Location: am "oberen" Ende der Orchard Rd. - von der MRT-Station "Orchard" bzw. "Stevens" jeweils 15 min zu Fuss ... also nicht so ganz zentral aber noch ok
Ich kenne das Shangri-La schon eine ganze Weile (seit ca. 1996), war die letzten drei Jahre nicht mehr da. Damals war der Zustand für ein 5 Sterne Hotel in Singapur schon grenzwertig, jetzt aber ist das Ganze nicht mehr akzeptabel. Sauberkeit der Bäder (Schimmelfugen und allg. Zustand), das Mobiliar hat es auch schon hinter sich, das Frühstück im Club in der 24.Etage hat bestenfalls noch ein 3 Sternen Niveau usw. Positiv muss man den Service erwähnen, sowie Check-In & -Out, das ging wunderbar schnell und professionell. Also leider keine Empfehlung (mehr).
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Nice hotel in a quiet location

Posted Jan 2, 2016
Location: Handy for Otrchard Road and MRT stations
Superb hotel set in nice grounds in a quiet location. Having saud that only a short walk to Orhard Road where there are plenty of shops bars and restaurants and MRT Stations. Very nicely appointed, we had in-room check-in which was nice and the room was ready for us on arrival, around 08.30hrs. No waiting until midday for check-in which after a 15 hr flight from the UK is a blessing
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Great ambience - beautiful gardens .

Posted Dec 31, 2015
Great great great Christmas experience . Christmas at the hotel was very well done - food, choir, decorations etcetc . Shangri la go the extra mile . Management staff always visible too around the hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from London UK

Lovely Hotel in Singapore

Posted Dec 27, 2015
Pros: Views were stunning from the Horizon Club, the main reception was very impressive with live entertainment.
Cons: Pool area was lovely but loungers are in high demand at peak times.
Location: Close to amenities e.g. Orchard Road Shopping and Marina area. Taxi's are very cheap in Singapore.
We stayed for 3 nights in a Horizon Club room in Tower Wing. The Horizon Club made all the difference and well worth paying the extra.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 15, 2015
We really enjoyed our stay at Shangri-La, the hotel made it extra special for us as it was our honeymoon. The variety of food for breakfast was incredible and plentiful.
5 out of 5
Recommended
for Everyone
by A verified traveler from Birmingham

Great location near to Orchard shops

Posted Nov 25, 2015
Pros: Everything but the Line breakfast buffet blew me away
Cons: Nothing to change I would love to come back to this hotel.
Location: Orchard Road shopping was close either by a short walk or jump on the hotel shuttle. We used public transport buses to get down to the Marina.
Hotel was beautiful, the gardens and grounds were amazing the shuttle the hotel provided was really useful to get down to the main shopping centre if you didn't want the walk. The Line breakfast buffet was immense I hadn't heard of half of the foods and fruits on offer and couldn't believe the hotel put it together every day. All the staff were so efficient and friendly it made me want to work for the hotel chain as they all seemed so happy in their jobs and had so much pride for the hotel. We had a private check in desk for the garden wing and they gave me an orchid stem on checking in, we were made to feel like VIPs, but not in a stuffy way but made to feel really welcome in the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Phuket

Top Class Hotel

Posted Nov 19, 2015
Pros: Service, amenities and room.
Cons: Nothing
Location: A few minutes walk from the top of Orchard Road and there is a shuttle bus from the main hotel.
Stayed in the Valley Wing and worth every penny....lovely room, first class service and good location.
5 out of 5
Recommended
for Everyone
by A verified traveler from St Croix, VI

As always, nice.

Posted Nov 10, 2015
Pros: Best breakfast in the world makes this my favorite hotel.
Cons: Nothing
Location: Central to everything.
I guess if its good enough for President Xi, it's good enough for me -- loved our stay at our mainstay in Singapore.