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2 outdoor pools
2 outdoor pools
2 outdoor pools
Minibar, in-room safe, desk, iron/ironing board

Guest reviews

4.6 out of 5 Wonderful
990 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air Conditioning
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Map

Explore the area

Popular LocationOrchard Road6 min walk
Popular LocationSingapore Botanic Gardens9 min drive
Popular LocationNational Orchid Garden12 min drive
AirportSingapore (SIN-Changi)32 min drive
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  • Valley Wing, Deluxe Room, 2 Twin Beds

    Room amenities

    • 614 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More detailsValley Wing, Deluxe Room, 2 Twin Beds
  • Garden Wing, Deluxe Room, 2 Twin Beds, Pool View

    4.1/5 guest room rating

    Room amenities

    • 538 sq ft
    • Sleeps 3
    • 2 Twin Beds
    More detailsGarden Wing, Deluxe Room, 2 Twin Beds, Pool View
  • Garden Wing, Deluxe Room, 2 Twin Beds, City View

    4.8/5 guest room rating

    Room amenities

    • 538 sq ft
    • City view
    • Sleeps 3
    • 2 Twin Beds
    More detailsGarden Wing, Deluxe Room, 2 Twin Beds, City View
  • Double Room Single Use

    Room amenities

    • 2562 sq ft
    • Sleeps 5
    • 1 King Bed and 1 Twin Bed
    More detailsDouble Room Single Use
  • Valley Wing, Deluxe Suite, 1 King Bed

    Room amenities

    • 1184 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsValley Wing, Deluxe Suite, 1 King Bed
  • Horizon Club, Deluxe Room, 2 Twin Beds

    Room amenities

    • 409 sq ft
    • City view
    • Sleeps 2
    • 2 Twin Beds
    More detailsHorizon Club, Deluxe Room, 2 Twin Beds
  • Tower Wing, Deluxe Room, 2 Twin Beds

    4.4/5 guest room rating

    Room amenities

    • 409 sq ft
    • City view
    • Sleeps 3
    • 2 Twin Beds
    More detailsTower Wing, Deluxe Room, 2 Twin Beds
  • Valley Wing One-Bedroom Suite

    Room amenities

    • 850 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsValley Wing One-Bedroom Suite
  • Garden Wing, Suite, 1 Twin Bed

    Room amenities

    • 872 sq ft
    • Sleeps 3
    • 1 Twin Bed
    More detailsGarden Wing, Suite, 1 Twin Bed
  • Garden Wing, Premier Suite, Balcony

    Room amenities

    • 1475 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsGarden Wing, Premier Suite, Balcony
  • Family Room, 2 Twin Beds (Deluxe)

    Room amenities

    • 409 sq ft
    • City view
    • Sleeps 3
    • 2 Twin Beds
    More detailsFamily Room, 2 Twin Beds (Deluxe)
  • Family Suite (Themed)

    Room amenities

    • 775 sq ft
    • City view
    • Sleeps 5
    • 2 King Beds
    More detailsFamily Suite (Themed)
  • Deluxe Family King

    Room amenities

    • 409 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Family King
  • Tower Wing, Deluxe Room, 1 King Bed

    4.7/5 guest room rating

    Room amenities

    • 409 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsTower Wing, Deluxe Room, 1 King Bed
  • Valley Wing, Deluxe Room, 1 King Bed

    Room amenities

    • 614 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsValley Wing, Deluxe Room, 1 King Bed
  • Suite (Valley Wing Shangri-La)

    Room amenities

    • 3745 sq ft
    • Sleeps 5
    • 1 King Bed and 1 Twin Bed
    More detailsSuite (Valley Wing Shangri-La)
  • Garden Wing, Deluxe Room, 1 King Bed, Pool View

    5/5 guest room rating

    Room amenities

    • 538 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsGarden Wing, Deluxe Room, 1 King Bed, Pool View
  • Garden Wing, Deluxe Room, 1 King Bed, City View

    4.6/5 guest room rating

    Room amenities

    • 538 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsGarden Wing, Deluxe Room, 1 King Bed, City View
  • Tower Wing, Suite, 1 Bedroom

    Room amenities

    • 883 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsTower Wing, Suite, 1 Bedroom
  • Horizon Club, Deluxe Room, 1 King Bed

    4.7/5 guest room rating

    Room amenities

    • 409 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsHorizon Club, Deluxe Room, 1 King Bed
  • Tower Wing, Grand Suite

    Room amenities

    • 2691 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsTower Wing, Grand Suite
  • Garden Wing, Suite, 1 King Bed

    Room amenities

    • 872 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsGarden Wing, Suite, 1 King Bed
  • Junior Suite, 1 King Bed (Horizon Club)

    4.6/5 guest room rating

    Room amenities

    • 721 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsJunior Suite, 1 King Bed (Horizon Club)

About this area

Singapore

Located in Singapore, Shangri-La Hotel, Singapore is in the city center and near a train station. National Museum of Singapore and Singapore City Hall are cultural highlights, and some of the area's popular attractions include Singapore Botanic Gardens and National Orchid Garden. Traveling with kids? Don't miss Singapore Flyer and S.E.A. Aquarium. Guests appreciate the hotel's quiet location.
Visit our Singapore travel guide
View in a map
Popular Location

What's nearby

  • Orchard Road - 6 min walk
  • Robertson Quay - 4 min drive
  • Fort Canning Park - 5 min drive
  • Singapore Botanic Gardens - 9 min drive
  • National Orchid Garden - 12 min drive

Getting around

  • Orchard Station - 14 min walk
  • JB Sentral - 36 min drive
  • AirportChangi Airport (SIN) - 32 min drive

Restaurants

  • The Waterfall — 1 min walk
  • Modesto's — 8 min walk
  • The Coffee Bean & Tea Leaf — 8 min walk
  • Jade Palace Seafood — 8 min walk
  • Jamie's Italian — 9 min walk

About this property

Shangri-La Hotel, Singapore

Family-friendly Singapore hotel in Orchard, walk to Orchard Road
Along with 3 restaurants, this smoke-free hotel has 2 outdoor pools and a full-service spa. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. All 747 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi, free wired Internet, and TVs with cable channels. Other amenities available to guests include 24-hour room service, minibars, and separate bathtubs and showers.
Shangri-La Hotel, Singapore offers 747 air-conditioned accommodations with minibars and safes. Premium cable television is provided. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional sanitization guidelines of SG Clean (Singapore)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking
  • Free area shuttle
  • Free shopping center shuttle
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–11:00 AM: SGD 43 for adults and SGD 22 for children
  • 3 restaurants and 1 coffee shop/café
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 2 outdoor pools
  • 3 outdoor tennis courts
  • Aerobics classes
  • Children's pool
  • Fitness center
  • Full-service spa
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free area shuttle
  • In-room child care (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Supervised childcare/activities (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • Italian
  • Japanese
  • Korean
  • Malay
  • Spanish

Business services

  • Business center
  • Computer station
  • Meeting rooms
  • Conference space

Outdoors

  • Garden

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar near toilet
  • In-room accessibility
  • Stair-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • Cable channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

See similar properties

Policies

Check-in

Check-in time starts at 3 PM
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.
This property enforces a strict business and smart elegant dress code when using the Valley Wing facilities. Casual clothing will be permitted only on the Valley Wing's outdoor patio after 11 AM.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: SGD 43 for adults and SGD 22 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 12 years of age are not permitted to access the Horizon Club Lounge after 6:30 PM.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Shangri-La
Hotel Shangri-La Singapore
Hotel Singapore Shangri-La
Shangri-La Hotel Singapore
Shangri-La Singapore
Shangri-La Singapore Hotel
Singapore Hotel Shangri-La
Singapore Shangri-La
Singapore Shangri-La Hotel
Shangri La Hotel Singapore
Shangri La Singapore
Shangri La Hotel, Singapore
Shangri-La Hotel, Singapore Hotel
Shangri-La Hotel, Singapore Singapore
Shangri-La Hotel, Singapore Hotel Singapore

Frequently asked questions

Can I cancel my reservation for free at Shangri-La Hotel, Singapore and receive a full refund?
Yes, Shangri-La Hotel, Singapore offers free cancellation on select room rates, because flexibility matters! Please refer to Shangri-La Hotel, Singapore cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Shangri-La Hotel, Singapore?
As of Oct 28, 2020, prices found for a 1-night stay for 2 adults at Shangri-La Hotel, Singapore on Oct 29, 2020 start from $247, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Shangri-La Hotel, Singapore have a pool?
Yes, this property has 2 outdoor pools and a children's pool.
Is Shangri-La Hotel, Singapore pet-friendly?
No, pets are not allowed at this property.
How much is parking at Shangri-La Hotel, Singapore?
Self parking is free at this property.
What time is check-in at Shangri-La Hotel, Singapore?
Check-in begins at 3 PM.
What time is check-out at Shangri-La Hotel, Singapore?
Check-out is at noon.
Where is Shangri-La Hotel, Singapore located?
This family-friendly Singapore hotel is located in a shopping district, within a 10-minute walk of Orchard Road and Royal Thai Embassy. Singapore Botanic Gardens and ION Orchard are also within 1 mi (2 km). Orchard Station is 14 minutes by foot and Newton Station is 19 minutes.
4.6
Wonderful
5 - Excellent
729
4 - Good
197
3 - Okay
43
2 - Poor
11
1 - Terrible
10

4.7/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

2/5 Poor

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
My name was reflected wrongly in the system and it took a while for the staff to locate my booking.
Stayed 1 night in Oct 2020

5/5 Excellent

Traveled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel as usual. Thanks for the great experience even during covid.
Stayed 1 night in Oct 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Those hotel staff are professional and friendly. We got upgraded to higher category room. The room are spacious and clean.
Stayed 1 night in Sep 2020

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We had dinner at origin bar but unfortunately we had finished our meal before the condiments arrived. We couldn’t access the pool because it was at full capacity on the second day. The room was lovely and overall we had a nice time.
Stayed 1 night in Aug 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
The level of service and the attention to detail.The food and the room were outstanding. Also the gardens are absolutely beautiful
Stayed 2 nights in Aug 2020