Not what we had hoped for
Posted Oct 28, 2016
Pros: We arrived at 8 am to be told we would have to wait until 3 pm check in time for a room, we had reservations! After sitting down to wait, a young lady came up to us and told us that they had cleaned a room for us. Very considerate.
The pool area is nice and is surrounded by lush greenery and water slides for the kids.
The free breakfast was simple and offered a variety of items such a eggs, meat, pastries, juice, bread and a variety of fruits. We have stayed in nicer hotels and been offered much less. The outdoor dining was nice as the temps were comfortable in the mornings. The room service was prompt for both food and extra towels. The staff was courteous.
The shower drains worked! Some higher end hotels did not and we had hot water with plenty of pressure.
The hotel is in bad need of remodeling. Our room can complete with ants, dust and rusty light fixtures. The bed was not bad, though the comforter corner cover seam was ripped revealing a dirty older comforter that had simply been covered with new material. Not very impressive.
We had one hanger for clothing and the TV channel selection was basic cable with local channels in numerous languages, CNN (worthless news channel), one HBO channel and discovery.
The worn wood floors felt not just worn but seemed to have years of accumulated grime that gave the room and unclean feel and by simply addressing the floors the room would have more appeal.
Overall not bad, but I doubt that we will be back.