Nice hotel with lovely staff
Posted Mar 21, 2017
Stayed 4 days in March. The room was nice and spacious and beds comfortable. There was a window in the bedroom but not in the bathroom or living room which made them feel a bit enclosed, and the bathroom door needed to be left open while showering otherwise the whole bathroom would steam up and be damp with condensation afterwards. The restaurant had great food, very tasty and enough selection to not get boring after 4 days (we did eat out one evening at nearby Vivo City). The pool area was very nice, large and with easy access and steps for the kids. Gym was very well kitted out. Only fault I would say was there was no way really to get the young kids to the beach by foot - had to catch a taxi or shuttle to the beach as there are 130-odd steps down to the beach, which are not suitable for little kids. All up pleasant hotel for the location and close (by car or shuttle) to all the Sentosa attractions.
Comment from Hotel Management
Mar 27, 2017 by General Manager, Hotel Management
Thank you for taking your time to share with us your feedback. We appreciate it and most importantly it shows that you care. We take feedback seriously thus, your constructive feedback has been shared and the necessary review and follow-up will be made.
I am confident that in spite of this, with your understanding we can have the opportunity to welcome and better serve you again in the near future.