Loft concept is good. But the curtain was spoilt and we couldn’t fully close the curtain at night. We booked a room for 3 adults but everything in the room only came in pairs. We had to specially ask for one more set of towel, slippers, dental. We asked for an extension of check out time and our request was allowed. But at the original check out time, we started receiving calls to ask why we haven’t checked out. Seems like staff don’t really communicate well with one another.