Ratings based on 3,990 Verified Reviews

4.3 out of 5
91% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Very Nice hotel with easy access to MTR

Posted Mar 19, 2017
Pros: access to shopping
Location: central and MTR access
nothing to say negative about the facility - I would stay there again - this is my 4th repeat stay in this hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from Cardiff, Wales, UK

Central hotel

Posted Mar 19, 2017
Central hotel - reasonably close to everything and next door to Raffles. Check out the shopping mall below/next to the hotel, particularly the food court in the basement - Tiang Bahru Bakery is a must.
Comment from Hotel Management
Mar 20, 2017 by Katya Herting, Hotel Management
Dear Mike, we are delighted to read that you enjoyed our convenient location and we look forward to seeing you soon! Warm regards, Katya Herting, Hotel Manager
4 out of 5
Recommended
for Couples
by A verified traveler from Australia

Holiday trip to Singapore

Posted Mar 14, 2017
Pros: Location
Location: Countless programs and venues in Marina Bay Area.
Spent four nights at a higher floor with city views. Location is excellent for on-foot access to the river, Marina Bay areas, Raffles hotel etc. MRT station is just under the hotel. Room was of good size and with balcony. Bed was good, but furniture and bathroom ammenities are a bit dated. Service at check in/out was quick and to the point. Calls for fixing a few things in the room were attended quickly.
Comment from Hotel Management
Mar 16, 2017 by Katya Herting, Hotel Management
Dear Bela, thank you for taking the time to share your feedback with us! With regard to your comment on our room furnishing, we would like to share that plans are underway for updating and refurbishing our hotel in the coming year. Thank you again for your feedback and we look forward to welcoming you back to experience our enhanced facilities in the near future! Warm regards, Katya Herting, Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Sunrise and Marina South views

Posted Mar 12, 2017
Stayed at 36th foor it was beautifult day and night skyline and marina views. Right in the center of the city to get around to anywhere by SMRT or walk around Marina Bay and Marina South areas. We enjoyed the visit to Singapore probably because of the stay at the Swissotel @ Stamford
Comment from Hotel Management
Mar 13, 2017 by Katya Herting, Hotel Management
Dear Guest, thank you for your kind review. We are happy to hear that you had a wonderful stay with us and enjoyed the comfort and the many conveniences of our hotel! All of us here look forward to welcoming you back soon! Warm regards, Katya Herting, Hotel Manager
4 out of 5
Recommended
for Couples
by A verified traveler from Perth WA

Great location and MRT access

Posted Mar 12, 2017
Pros: Convenience, good staff, well run hotel. Executive lounge access is great. MRT access and food outlets all in same area. This is our 4th stay
Cons: The Executive rooms are very much in need of refurbishment. Space OK, and bathroom good, but carpet needs replacement, and general uplift.
Location: MRT, retail outlets including a major department store, and basement food outlets make this a brilliant location. Walkable to Bugis, and Clarke Quay
Our 4th stay in a Swiss Executive room was good. These rooms give access to Executive Lounge for breakfasts and evening happy hour. Well worth paying the extra to get this, but rooms are very much in need of refurbishment. Staff were all great, in all areas. You couldn't get a more convenient location, but a renovation of the rooms is very much overdue. So, go for the location but not if you want a high room standard.
Comment from Hotel Management
Mar 16, 2017 by Katya Herting, Hotel Management
Dear Gillian, thank you for your compliments on our central location and team members! While we regret to learn that you were disappointed by the look and feel of our rooms, we wish to share that plans are underway for updating our hotel in the coming year. We thank you again for your valuable feedback and look forward to welcoming you back soon! Warm regards, Katya Herting, Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Nice hotel close to main attractions

Posted Mar 9, 2017
Pros: Convenient location, close to the Suntec Convention Centre and to all main attractions in Singapore
Cons: Place in a better the TV. I had to turn the wooden TV base towards the bed to be able to watch. Didn't like the design of the room
Location: Excellent location. Visitors can easily go to Singapore Flyer, Marina Bay Sands, Esplanade, Raffles Place, etc
Convenient location, excellent customer service, pool and gym available.
Comment from Hotel Management
Mar 13, 2017 by Katya Herting, Hotel Management
Dear Maria, thank you for staying with us at the Swissôtel The Stamford! We are happy that you enjoyed every aspect of your stay and look forward to welcoming you back soon! Warm regards, Katya Herting, Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location, possibly one of the BEST

Posted Mar 9, 2017
Pros: location
Cons: rooms seem like they need a bit of a re-vamp but still excellent
Location: -
-excellent location close to EVERYTHING -MRT station literally next to hotel -major shopping centre with large food court immediately attached to hotel -excellent staff and facilities -one of the best if not best locations a recommended by my friends who are local to singapore
Comment from Hotel Management
Mar 13, 2017 by Katya Herting, Hotel Management
Dear Dr.Lazyday, thank you for your review. With regard to your feedback on our rooms, please rest assured you that plans are underway for updating and refurbishing our hotel. We look forward to your next stay with us! Warm regards, Katya Herting, Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from F Sydney

Nice hotel

Posted Mar 8, 2017
As many Asian hotels are showing their age. The property is clean and the staff are most helpful. Its located on top of CITY HALL MTR station for easy access. Nice underground shopping complex to get away from afternoon humidity
Comment from Hotel Management
Mar 10, 2017 by Katya Herting, Hotel Management
Dear Peter, thank you for your high praises for our central location, well-appointed rooms and team members! We look forward to welcoming you back soon! Warm regards, Katya Herting, Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel and location lovely staff

Posted Mar 5, 2017
It was a wonderful experience and the spa is amazing I don't think I made use of it enough. I'd definitely book this hotel again.
Comment from Hotel Management
Mar 6, 2017 by Katya Herting, Hotel Management
Dear rozy, we are pleased to learn that you had a rejuvenating stay with us and that you enjoyed our renowned Willow Stream Spa! We look forward to welcoming you back in the near future. Warm regards, Katya Herting, Hotel Manager
2 out of 5
Recommended
for Business Travelers
by A verified traveler from sydney

We always choose this hotel because of location .

Posted Mar 4, 2017
Pros: Location
Cons: Rooms need upgrading everything in our room looked tired and warned out
Location: The hotel is above the metro so able to travel to all activities and sites of interest
Location great Singapore fantastic hotel needs serious uograding
Comment from Hotel Management
Mar 6, 2017 by Katya Herting, Hotel Management
Dear john, we are delighted that you found our location to your liking! With regard to your feedback, We would like to take this opportunity to share that we do have planned enhancements to our guestrooms which will be taking place progressively in the coming year. Thank you for your patronage and we look forward to seeing you in the near future. Warm regards, Katya Herting, Hotel Manager