Ratings based on 3,822 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Great view good location

Posted Dec 10, 2016
Excellent breakfast albeit a bit crowded. Excellent gym meaning lots of resistance machines
4 out of 5
by A verified traveler from Hong Kong

Centrally located

Posted Dec 7, 2016
Pros: Centrally located. Spacious room size. Fast elevators.
Cons: Wash basin was clogged. Lack of hand held shower head.
Location: Major sight attraction and tours meeting point Suntec City are within walking distance.
Situated in CBD, right above MRT station, the landmark Merlion can even be reached on foot via MRT passage.
5 out of 5
by A verified traveler from Perth WA

Nice hotel

Posted Dec 6, 2016
Nice hotel right above mrt station and shopping centre and food hall
Comment from Hotel Management
Dec 8, 2016 by P.Bellizzi, Hotel Management
Dear Pete, It’s a great pleasure to read about your recent stay and we sincerely thank you for choosing Swissôtel The Stamford! Thank you for your valuable feedback and hope to welcome you back again in the near future! Yours sincerely, P. Bellizzi Hotel Manager
4 out of 5
by A verified traveler from TOKYO

地下鉄駅上の利便性の良いホテル

Posted Dec 5, 2016
シティホール駅を降りるとその上に聳え立つ利便性に良いホテルでした。直結ではありませんが、途中24時間営業のスタバやマックがあり、小腹が空いたら便利そうでした。 早朝便での到着でしたので、チェックインまで、荷物を預けて出かけようと思いましたが、11:30まで利用できるホスピタルラウンジを案内して貰えました。そこで、少し休憩したり、着替えたりできました。 チェックイン時間は15時でしたが、部屋が用意できたとのことで、お昼過ぎには、部屋に入ることができました。 クラシックルームキングサイズベッドシティビューでしたが、とても広く快適でした。 アメニティはシャンプーはありましたが、コンディショナーはありませんでした。 無料の飲み物はペットボトルのミスが4本、コーヒー、紅茶でした。 紅茶はトワイニングで大満足! 難点と言えば、ベッドのヘッド部分が破れていたことと、バスタブのヒビでしょうか。。どちらもかなり目立つので気になりました。
Comment from Hotel Management
Dec 7, 2016 by P.Bellizzi, Hotel Management
Dear Guest, Thank you for your review, we are pleased to read that you had an enjoyable stay with us and look forward to having you back! Yours sincerely, P. Bellizzi Hotel Manager
5 out of 5
by A verified traveler from Australia

Good location close to all the shops

Posted Dec 5, 2016
Pros: Everything they even had fresh fruit every day
Cons: Nothing I can think of
Location: China Town is just 15/20 minutes away Bugis Street and Little India is the same
We always stay at the Swiss Hotel because it's close to everything and the restaurants and supermarket are excellent. The rooms are cleaned every day and nothing is a problem for the staff.
Comment from Hotel Management
Dec 7, 2016 by P.Bellizzi, Hotel Management
Dear Guest, We are glad to read that you had an excellent stay! Thank you for your positive remarks on the hotel’s location and accessibility to a wide variety of shops within the area. Your support and patronage is very much appreciated and we are all looking forward to the pleasure of being of service again on your next visit. Yours sincerely, P. Bellizzi Hotel Manager
5 out of 5
by A verified traveler from Singapore

Wonderful we will be back!

Posted Dec 5, 2016
My husband and I come for staycations in this hotel often as we love the view especially harbour view. It was splendid. We took an executive room recently and it didn't disappoint as well. It came with an access to the executive lounge we could have unlimited drinks from 5-8pm. That was a boost! We will be back soon and hopefully something will be done about the old shower facilities and furnishings.
Comment from Hotel Management
Dec 6, 2016 by P.Bellizzi, Hotel Management
Dear Winnie, It is always such a delight to read from returning guests such as yourself who have stayed with us again. We are happy to learn that you had another wonderful stay with us. Your support and patronage is very much appreciated and we are all looking forward to the pleasure of being of service again on your next visit. Yours sincerely, P. Bellizzi Hotel Manager
4 out of 5
by A verified traveler from 埼玉県

高層階の落ち着いたクレストスイート

Posted Dec 2, 2016
Pros: 仰々しくないこと。 地下のレストランやスーパーとも行き来できること。
Cons: エレベーター。ベルがずっとなっていた。
Location: シティホール駅を起点にオーチャード界隈が便利。地下鉄がだいぶ敷設されたので、乗換をめんどくさがらなければホランドビレッジやリトルインディア、ハーバーフロントにも行きやすい。東京の地下鉄よりすいているので、楽に感じます。
今回は64階のクレストスイートに3泊泊まった。3泊泊まると30%割引という宣伝に乗ったのだが、これで3回目の宿泊である。リビングとベッドルームが区切られるようになっているのはありがたい。同伴者はテレビ、自分はベッドなど互いの距離を気にしないで過ごせるのはのびのびできてよかった。65階のリビングでは5時から8時のカクテルアワーがあり、アルコールも飲める。ボーイさんが新しいボトルを開けて白ワインを持ってきてくれた。他のクラブラウンジと違って、すべてこのボーイさんに頼んでアルコールやビバレッジを出してもらう。料理はこじゃれたレンゲに一口大の料理が乗っていた。チーズやスイーツもあった。 バスルームはベッドルームから丸見えという開放感があり、バス側から折り戸を占めると目隠しになる。シャワーは独立ブースで浴びられる。トイレはバスとは独立である。ウォシュレットではない。 水は4本置いておいてくれた。助かりました。
Comment from Hotel Management
Dec 5, 2016 by P. Bellizzi, Hotel Management
Dear hidekazu, thank you for sharing this review with us! We appreciate your continued support and are glad that our teams took such good care of you. It is our pleasure to be of service and we look forward to having you back as guests of our hotel. Yours sincerely, P. Bellizzi, Hotel Manager
5 out of 5
by A verified traveler

great location, near the marina

Posted Dec 1, 2016
Pros: location, size (not too big), price was reasonable
Cons: shower randomly turned extremely hot
Location: great location, near marina and much else. If you like to walk you can get anywhere within city, views are amazing!
walk everywhere, upgraded to suite on the 66th floor, views were amazing! We had a great time!
Comment from Hotel Management
Dec 5, 2016 by P. Bellizzi, Hotel Management
Dear Guest, we are glad to read that you enjoyed our highly convenient location and well-appointed suite rooms! Thank you also for drawing our attention to the shower temperature issues. We do hope that it did not affect your time with us. We will certainly address these with our engineering and housekeeping teams for rectification. Once again, we appreciate your valuable feedback and look forward to your next visit at our hotel. Yours sincerely, P. Bellizzi, Hotel Manager
5 out of 5
by A verified traveler

Posted Nov 27, 2016
23階に泊まりました。眺めも良く、ベランダからマーライオンが見えました! ホテルの従業員に日本語のできる人がいるとありがたいのですが。
Comment from Hotel Management
Nov 29, 2016 by P. Bellizzi, Hotel Management
Dear Guest, thank you for your review. We are glad that you appreciated our spacious rooms featuring the magnificent view of our city! At the same time, we regret to read of the inconveniences you faced with the lack of native Japanese speakers, but we hope our team members assisted you where they could. Thank you again for your valuable feedback, and we hope to be of service to you again. Yours sincerely, P. Bellizzi, Hotel Manager
4 out of 5
by A verified traveler from SG

Great view and spacious room

Posted Nov 18, 2016
I stayed on the 60th floor . Fantastic day and night view of Singapore. Room was very comfortable and clean . Housekeeping staff did a great job. Counter Staff were courteous however lack the warm feeling. The cafe food and cleanliness need immediate attention. Sashimi served was not fresh . Did not manage to get waiter attention to remove our plates from our table so we did it on our own . However to our astonishment saw croaches on the side counter table.
Comment from Hotel Management
Nov 22, 2016 by P. Bellizzi, Hotel Management
Dear Joe, thank you for your feedback. We are deeply concerned with your dining experience and this has since been shared with our Food and Beverage team for remedial action. We take a serious view on our cleanliness and assure you that the matter will be comprehensively reviewed. We are committed to all of our guests and hope you will give us the opportunity to regain your trust in our hotel. Yours sincerely, P. Bellizzi, Hotel Manager