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V Hotel Bencoolen

Photo gallery for V Hotel Bencoolen

Exterior
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Premium bedding, in-room safe, individually decorated, desk
Premium bedding, in-room safe, individually decorated, desk

Overview of V Hotel Bencoolen

V Hotel Bencoolen

3.5 star property

7.4/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
Map
48 Bencoolen Street, Singapore, 189627

Explore the area

  • Popular LocationOrchard Road3 min walk
  • Popular LocationBugis Street Shopping District9 min walk
  • Popular LocationMerlion2 min drive
  • AirportSingapore (SIN-Changi)18 min drive

Room options

About this area

Singapore

V Hotel Bencoolen is located in Rochor, a neighborhood in Singapore, and is in a shopping district and near a metro station. National Museum of Singapore and Peranakan Museum are cultural highlights, and travelers looking to shop may want to visit Plaza Singapura and Haji Lane. Looking to enjoy an event or a game while in town? See what's happening at FORMULA 1: F1 Race Route - Singapore or Singapore National Stadium. Guests appreciate the hotel's convenience to public transportation: Bras Basah Station is 4 minutes by foot and Dhoby Ghaut Station is 8 minutes.

What's nearby

  • Singapore Management University - 2 min walk
  • Orchard Road - 3 min walk
  • National Museum of Singapore - 5 min walk
  • Bugis Street Shopping District - 9 min walk
  • Merlion - 2 min drive

Getting around

  • Bras Basah Station - 4 min walk
  • JB Sentral - 51 min drive
  • Singapore Changi Airport (SIN) - 18 min drive

Restaurants

  • Victor's Kitchen - 2 min walk
  • Straits Cafe - 2 min walk
  • Din Tai Fung - 3 min walk
  • Al-Jilani Restaurant - 3 min walk
  • 25 Degrees Burger - 3 min walk

About this property

V Hotel Bencoolen

3.5-star hotel located in Rochor
Located close to Singapore Management University and National Museum of Singapore, V Hotel Bencoolen provides a grocery/convenience store, a terrace, and a garden. The onsite restaurant, Papa's Kitchen, features French cuisine. In addition to dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also find perks like:
  • A seasonal outdoor pool with pool umbrellas
  • Continental breakfast (surcharge), self parking (surcharge), and express check-out
  • Concierge services, a TV in the lobby, and luggage storage
  • Express check-in, a gift shop, and tour/ticket assistance
  • Guest reviews give good marks for the overall value, helpful staff, and proximity to public transit
Room features
All 272 individually decorated rooms have thoughtful touches such as premium bedding and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with premium channels
  • Wardrobes/closets, mini fridges, and coffee/tea makers

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of SG Clean (Singapore)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (SGD 12 per day; includes in/out privileges)
  • Limited onsite parking
  • Height restrictions apply for onsite parking

Food and drink

  • Continental breakfast available for a fee daily 7 AM–10 AM: SGD 10 per person
  • 1 restaurant
  • Room service available

Restaurants on site

  • Papa's Kitchen

Things to do

  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Accessibility

  • Elevator

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Paper towels

More

  • Desk
  • Free local calls
  • Individually decorated
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between midnight and 6:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The tax amount which is set in the 'Price details' and payable by the guest, will be subject to changes based on the tax rate at the time of payment of the applicable room charges.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: SGD 10 per person (approximately)
  • Self parking fee: SGD 12 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between midnight and 6:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The seasonal pool will be open from January to December
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Bencoolen V Hotel
Hotel V Bencoolen
V Bencoolen
V Bencoolen Hotel
V Bencoolen Singapore
V Hotel Bencoolen
V Hotel Bencoolen Singapore
V Hotel
V Hotel Bencoolen Hotel
V Hotel Bencoolen Singapore
V Hotel Bencoolen Hotel Singapore

Frequently asked questions

Does V Hotel Bencoolen have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at V Hotel Bencoolen?

As of Jan 28, 2023, prices found for a 1-night stay for 2 adults at V Hotel Bencoolen on Jan 29, 2023 start from $93.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is V Hotel Bencoolen pet-friendly?

No, pets are not allowed at this property.

How much is parking at V Hotel Bencoolen?

Self parking is available for SGD 12 per day. Limited spots are available.

What time is check-in at V Hotel Bencoolen?

Check-in is from 2 PM - midnight. A fee applies for early check-in (subject to availability). Late check-in is available from midnight–6:00 AM for a fee.

What time is check-out at V Hotel Bencoolen?

Check-out is at noon. Late check-out is available for a fee.

Where is V Hotel Bencoolen located?

Located in Rochor, this hotel is within a 5-minute walk of Singapore Management University and National Museum of Singapore. Plaza Singapura and Peranakan Museum are also within 10 minutes. Bras Basah Station is only a 4-minute walk and Dhoby Ghaut Station is 8 minutes.

Can I cancel my reservation for free at V Hotel Bencoolen and receive a full refund?

Yes, V Hotel Bencoolen offers free cancellation on select room rates, because flexibility matters! Please refer to V Hotel Bencoolen cancellation policy on our site for more details about any exclusions or requirements.

Reviews

7.4

Good

Rating 10 - Excellent. 202 out of 1011 reviews" "
" "10 - Excellent 20%
Rating 8 - Good. 427 out of 1011 reviews" "
" "8 - Good 42%
Rating 6 - Okay. 252 out of 1011 reviews" "
" "6 - Okay 25%
Rating 4 - Poor. 88 out of 1011 reviews" "
" "4 - Poor 9%
Rating 2 - Terrible. 42 out of 1011 reviews" "
" "2 - Terrible 4%

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.9/10

Eco-friendliness

Reviews

10/10 Excellent

Tianyuan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at V Hotel Bencoolen for three weeks in December. Overall, we very much enjoyed our stay. Cons: - The room we initially booked was too small for two people traveling internationally for that length of time. Despite the Expedia listing saying that the room could sleep three people, we barely had enough room to open our two luggages in there. - The walls separating rooms are not good at keeping out sound, so if the people staying next to you play music, cough, have a conversation, or shuffle furniture around, you will hear it, and vice versa. Pros: - The staff were very friendly and accommodating. After we complained about our room being too cramped, Lim offered to move us to a slightly bigger room for the remainder of our stay at no additional cost. He and Leon showed us two other rooms and let us pick one. - May, the person who cleaned our room each day, was very flexible with our weird schedule (we had to work US hours on some days). She also took great care to make our stay more comfortable. For example, she rearranged our luggages and the furniture in our room just enough to create space for us to move around more easily. - The hotel's location is practically unbeatable. The Bencoolen stop on the Downtown line is literally right next door. There are buses to the airport, Marina Bay, Harbourfront (the area right across from Sentosa Island), and many other popular destinations just a 5-min walk down the street. And Fort Canning park is a 10-15 min walk away.

8/10 Good

Meoy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just located above the mrt station, very convenient. Great location in the center of the city. Room is compact but very clean and organized. Bathroom is really great! ...not too small. Bed is comfortable. Probably worth every dollar.

8/10 Good

Femida

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location. Close proximity to all the main attractions, lots on nearby shops for snacks, water etc. Close to the subway line, and very clean. Pool was not available when we were there. Small rooms but standard for Singapore.

4/10 Poor

Shilpa

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms were far too small. There is hardly any room to move around, let alone out things down. We had to move the single bed to join the double bed to which we found dirt/dust and rubbish. Not was I expected from a hotel which stated it was SG clean.
Stayed 3 nights in Nov 2022

8/10 Good

Aughton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2022

8/10 Good

Rosselle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! Room size is average a bit small.. okay if you’ll only stay to sleep at night. We’ll for sure comeback!
Stayed 3 nights in Oct 2022

10/10 Excellent

Shiela

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the best stay we’ve ever had, ideal for family, the staff are all friendly and approachable
Stayed 2 nights in Oct 2022

4/10 Poor

Danielle

Disliked: Cleanliness, amenities, property conditions & facilities
The staff on check in were courteous. Room was very badly cleaned. I asked for housekeeping to go back and clean a few areas, when I returned hours later nothing had been done. I ended up getting disinfectant wipes and cleaning myself. Following day housekeeping did not remove all garbage and only replaced towels (which were hanging up) I understand there is a staffing shortage, however it did not seem like these areas had been cleaned for a long time. Surely a supervisor checks at some point? Team at front desk also never followed up with me to ask if everything was ok. Even though I saw the same people several times. Area is fine, however I wouldn’t recommend this hotel.
Stayed 4 nights in Sep 2022

10/10 Excellent

chwen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, food, transport, service!
Tho' room is small, but the service made it up.. free water everyday, staff are very friendly, location is very convenient, next to MRT station, easy to call Grab service too, talking baout dining- plenty!
Stayed 4 nights in Sep 2022

8/10 Good

Dominic

Liked: Staff & service, amenities, property conditions & facilities
Enjoyed Singapore love the city
Stayed 1 night in Sep 2022