- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean and Good for Kids Will definitely come here again And the price is affordable too
Your dates need to occur after 2019-12-07. Try updating your dates to see prices for your trip.
Located in Singapore, Village Hotel Sentosa by Far East Hospitality is in the entertainment district. The area's natural beauty can be seen at Siloso Beach and Palawan Beach, while Universal Studios Singapore™ and S.E.A. Aquarium are popular area attractions. Traveling with kids? Don't miss Wings of Time and Adventure Cove Waterpark.
- Wasn’t a very pleased stay as one of the rooms had ants. - The next thing that did not leave a good impression is that, I wasn’t able to walked into the “adult only” pool area just to take a “look” at the view/highly recommended area, as I have my 4yo toddler w me. The guards was very friendly as well. - The concierge counter is not visible enough. It was a counter without any concierge wordings and when we walked in, no one was mending it. We waited for the 3 counters in the lobby for a good 30mins and had to wait for our turn just to be told to go out to the concierge to request for our baggage collection. When we tried to feedback on improving the visibility of the concierge, was even told “oh, most hotels have their concierge at the front of the entrance”. Well, ok, it is our fault that when 5 of us walked in, no concierge was there and we weren’t served by anyone or asked by anyone on our needs. - There are 3 counters but there isn’t any instruction on where the guest should queue/wait for their turn. In the end, 2 separate lines were formed. - Overall, the worst Sentosa hotel service that I had. Would highly likely not be back there.