Ratings based on 2,045 Verified Reviews

3.8 out of 5
75% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Couples
by A verified traveler from London

OK boutique hotel in Robertson quay

Posted Sep 20, 2017
Pros: Great pool, close to everything, nice view.
Cons: Clean up and bring rooms up to standard. Also speed up the check in, which was very slow and caused some guests to get frustrated.
Location: Right on Robertson quay. All restaurants and bars are very close by.
I've stayed here before so knew what to expect. The communal areas are quite nice, reception, pool, restaurant etc. but the rooms could do with a bit of a new lease of life. They seem a bit worn out a tired.
5 out of 5
Recommended
for Everyone
by A verified traveler from ny

Good selection

Posted Aug 26, 2017
Nice location with superior service. I would go back there again. Everytime I enter to the hotel smell so fresh and clean. 6 nights of happiness
Comment from Hotel Management
Sep 4, 2017 by Erna, Hotel Management
Thank you for your time to share your 5 stars experience and for choosing to stay with Studio M Singapore. We really appreciate your comments and we're glad to know your experience with us was pleasant. Hope to welcome you back again.
2 out of 5
by A verified traveler from miami fl

Shoe box room

Posted Aug 23, 2017
Interesting hotel Rooms are tiny shoe box loft style Very difficult to move around, Small bed and crammed area
Comment from Hotel Management
Aug 25, 2017 by Erna, Hotel Management
Thank you for taking the time to share your experience in Studio M Singapore. On the other hand, it is regrettable that the space and layout of our rooms was not to your expectations. The hotel is actually in the midst of reviewing all the rooms. Nevertheless rest assured we will continue to look into areas for improvement to ensure the stay will be a comfortable one.
3 out of 5
by A verified traveler from Singapore

"Dark Water" Scene - Marks and Cracks on Ceilings

Posted Aug 11, 2017
Pros: Loft Concept.
Cons: The room's cleanliness and up keep.
Need total restoration of rooms. There's black marks and ugly huge cracks on the ceiling (similarly to the ceiling pictured in 'Dark Waters' movie). Mini bar was not stocked. Amenities was not similar to other rooms, saw the differences upon room change. Hotel should start making their engineering departments and painters work on individual soon or else they might be labelled as 'dirty' Studio M instead. No offence but if hotel did not keep up, budget hotel will easily tip you off your scale. Swimming pool was okay however my kids got minor cuts from the tiles from the pool and uneven wooden flooring around the area. Handy Phone was only provided if you place a deposit. hmm.. other 4 stars hotel didnt ask though. I asked for a late check-out and got it till 1pm. Unfortunately to say, i don't want to stay a minute longer. Check-out as soon as we are ready for the morning.
Comment from Hotel Management
Aug 18, 2017 by Erna, Hotel Management
Thank you for your time to share your experience and for choosing to stay with Studio M Singapore. We really appreciate your comments. We apologize for the unpleasant experience. We'll work hard to fix the issue you experienced. Thanks for letting us know.
3 out of 5
by A verified traveler from melbourne

Just a room

Posted Aug 4, 2017
Tried to call hotel a few times to advise my arrival was 1am. Didn't want them to give room away. No answer phone or email. On arrival. 3 staff all inside not 1 helped me with Bags. When I got to front desk after dragging my suitcases I asked the front desk is it ok to use the trolley for luggage. She then said that the bell boy who watched me drag all my luggage will help. I was meant to be VIP but it meant nothing. Much better places to stay in Singapore for that cost. They lucky I gave it a 3
Comment from Hotel Management
Aug 9, 2017 by Erna, Hotel Management
Thank you for your time to share your experience and for choosing to stay with Studio M Singapore. We really appreciate your comments and we apologise for the unpleasant arrival experience. We will share this with the team to ensure such incident will not happen again. Thank you for your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler

close to clarke quay, conveniently placed

Posted Jul 13, 2017
a very nice stay, extremely cozy and feels just right. will definitely return for future staycays
Comment from Hotel Management
Jul 21, 2017 by Erna, Hotel Management
Thank you for your time to share your experience and for choosing to stay with Studio M Singapore. We really appreciate your comments, glad to know you enjoy your stay with us. See you next staycay.
4 out of 5
Recommended
for Everyone
by A verified traveler

walkable hotel, near the river

Posted Jul 10, 2017
shower room is a little bit small but that's ok. the room was nice and i can walk to the mrt station or clarke quay in a very short time.
Comment from Hotel Management
Jul 21, 2017 by Erna, Hotel Management
Thank you for your time to share your experience and for choosing to stay with Studio M Singapore. We really appreciate your comments, glad to know you enjoy your stay with us and the location was convenient. See you again
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 5, 2017
Quiet, Comfortable room for a short stay for 2 pax.
Comment from Hotel Management
Jul 21, 2017 by Erna, Hotel Management
Thank you for your time to share your experience and for choosing to stay with Studio M Singapore. We really appreciate your comments. Thank you for your feedback.
2 out of 5
by A verified traveler

No response to special request

Posted Jul 4, 2017
Called hotel several days in advance to request early check in. Was given rather strange email to write to. Did so but did not receive any response. Felt like staff did not want to give legitimate email which wasted my time for calling and writing. Very disappointing for a CDL hotel.
Comment from Hotel Management
Aug 13, 2017 by Erna, Hotel Management
Thank you for your time to share your experience and for choosing to stay with Studio M Singapore. We really appreciate your comments and we apologize for the unpleasant experience. We will look into the areas mentioned. Thank you for your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler from Malaysia

Pleasant stay

Posted Jul 3, 2017
Pros: Cleanliness
Cons: Size of the bathroom...too small
Location: Location was great, close to many eateries and a lovely 7 Eleven with excellent Customer Service from Ms. Audrey!
The rooms were very clean, and it was located at a convenient place.
Comment from Hotel Management
Jul 21, 2017 by Erna, Hotel Management
Thank you for your time to share your experience and for choosing to stay with Studio M Singapore. We really appreciate your comments and we apologize for the bathroom size. Thank you for your feedback.