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Reviews of Sonesta Maho Beach All Inclusive Resort Casino & Spa

4 out of 5

Reviews

8.0

Very Good

Rating 10 - Excellent. 647 out of 1503 reviews" "
Rating 8 - Good. 420 out of 1503 reviews" "
Rating 6 - Okay. 208 out of 1503 reviews" "
Rating 4 - Poor. 115 out of 1503 reviews" "
Rating 2 - Terrible. 113 out of 1503 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Fiorela Richardson on Mar 28, 2024
Dear Tina,Greetings from the Sonesta Maho Beach Resort Casino and Spa.We regret to learn that we have missed the mark in exceeding some of your expectations. We have made detailed notes of your comments and feedback, and rest assure that the information has been relayed and actioned by the relevant departments.It was a pleasure to have you as our guest, and we look forward to welcoming you back soon.

8/10 Good

Brittany

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Fiorela Richardson on Mar 28, 2024
Dear Brittany,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

6/10 Okay

Alyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Fiorela Richardson on Mar 27, 2024
Dear Alyn,Greetings from the Sonesta Maho Beach Resort Casino and Spa.We regret to learn that we have missed the mark in exceeding some of your expectations. We have made detailed notes of your comments and feedback, and rest assure that the information has been relayed and actioned by the relevant departments.It was a pleasure to have you as our guest, and we look forward to welcoming you back soon.

8/10 Good

James

Traveled with partner
Liked: Amenities
Was under the impression it was adult only....
Stayed 4 nights in Mar 2024
Response from Fiorela Richardson on Mar 23, 2024
Dear James,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

10/10 Excellent

Diego

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente!
Stayed 3 nights in Jan 2024
Response from Sonesta Resorts Sint Maarten on Mar 23, 2024
Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.

10/10 Excellent

Jedline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Sonesta Resorts Sint Maarten on Mar 23, 2024
Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.

10/10 Excellent

Latoya

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff of Sonesta Maho Beach were very pleasant and helpful. The property is sized and structured to give you exactly what you need out of your vacation. Food and drinks were good and there are several other options within walking distance.
Stayed 4 nights in Feb 2024
Response from Fiorela Richardson on Mar 22, 2024
Dear Latoya,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

10/10 Excellent

Rijan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great place to stay at Maho Beach. We enjoyed our entire stay. Very friendly and nice staff everywhere. I would definitely recommend this hotel. Amazing views from Ocean view rooms.
Stayed 4 nights in Mar 2024
Response from Fiorela Richardson on Mar 18, 2024
Dear Rijan,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

10/10 Excellent

Clark

Traveled with family
good
Stayed 4 nights in Mar 2024
Response from Fiorela Richardson on Mar 16, 2024
Dear Clark,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

2/10 Terrible

Joseph

Disliked: Staff & service, property conditions & facilities
The absolute worst hotel for the price terrible food terrible service
Stayed 8 nights in Mar 2024
Response from Fiorela Richardson on Mar 17, 2024
Dear Joseph,Greetings from the Sonesta Maho Beach Resort Casino and Spa.We regret to learn that we have missed the mark in exceeding some of your expectations. We have made detailed notes of your comments and feedback, and rest assure that the information has been relayed and actioned by the relevant departments.It was a pleasure to have you as our guest, and we look forward to welcoming you back soon.

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from Fiorela Richardson on Mar 17, 2024
Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Fiorela Richardson on Mar 16, 2024
Dear Diana,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

10/10 Excellent

selma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. Food was excellent. Deon the activity staff was friendly and humorous. The location was very close to the airport. Everyone there was very helpful and I will definitely visit again.
Stayed 3 nights in Mar 2024
Response from Fiorela Richardson on Mar 16, 2024
Dear Selma,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
It is a beautiful resort. Walking distance to shopping and restaurants
Stayed 3 nights in Mar 2024
Response from Sonesta Resorts Sint Maarten on Mar 14, 2024
Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.

10/10 Excellent

Dania

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 6 nights in Mar 2024
Response from Sonesta Resorts Sint Maarten on Mar 13, 2024
Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.

6/10 Okay

Francene, Edison

Liked: Staff & service
Food at the palm was disappointing, and too many broken chairs at the pool. Staff here was very good, Jing was very good and so were the breakfast
Stayed 4 nights in Mar 2024
Response from Fiorela Richardson on Mar 14, 2024
Dear FranceneGreetings from the Sonesta Maho Beach Resort Casino and Spa. We regret to learn that we have missed the mark in exceeding some of your expectations. We appreciate your feedback as this enables us to improve our product and services provided. If you give us an opportunity to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.It was a pleasure to have you as our guest, and we look forward to welcoming you back soon.

10/10 Excellent

Anika

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful island and beautiful resort. Staff is very helpful and friendly. Room was clean and comfortable. I would definitely be back and recommend this resort to anyone.
Stayed 4 nights in Mar 2024
Response from Sonesta Resorts Sint Maarten on Mar 13, 2024
Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.

8/10 Good

Takara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall stay was good but I didn’t really care for the food too much. If you don’t eat pork you will not enjoy breakfast at all. I also wish that had premium liquor options. The liquor on the resort was fairly cheap and not that good.
Stayed 5 nights in Mar 2024
Response from Sonesta Resorts Sint Maarten on Mar 13, 2024
Dear valued guest, Thank you for taking the time to submit your review. We regret to learn that we have missed the mark in meeting some of your expectations. It was a pleasure to have you as our guest, and we hope to have the opportunity of welcoming you back when visiting St. Maarten.

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Fiorela Richardson on Mar 14, 2024
Dear Gabriella,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

6/10 Okay

Phillipa

Stayed 4 nights in Mar 2024
Response from Fiorela Richardson on Mar 14, 2024
Dear Phillipa,Greetings from the Sonesta Maho Beach Resort Casino and Spa. We regret to learn that we have missed the mark in exceeding some of your expectations. We appreciate your feedback as this enables us to improve our product and services provided. If you give us an opportunity to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.It was a pleasure to have you as our guest, and we look forward to welcoming you back soon.

10/10 Excellent

Sarah Ines Guance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Sonesta Resorts Sint Maarten on Mar 13, 2024
Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.

6/10 Okay

Desiree

Liked: Property conditions & facilities
Disliked: Staff & service
A little dirty as I saw a cockroach by the pool and my friend saw one in her room. Some of the staff seemed friendly the rest seemed miserable to be there. Check in was delayed over an hour.
Stayed 4 nights in Mar 2024
Response from Fiorela Richardson on Mar 13, 2024
Dear Desiree,Greetings from the Sonesta Maho Beach Resort Casino and Spa. We regret to learn that we have missed the mark in exceeding some of your expectations. We appreciate your feedback as this enables us to improve our product and services provided. If you give us an opportunity to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.It was a pleasure to have you as our guest, and we look forward to welcoming you back soon.

10/10 Excellent

Richie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Fiorela Richardson on Mar 13, 2024
Dear Richie,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

10/10 Excellent

Dillie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stores,transportation,food easily accessible. Property smelled good, Foors clean.
Stayed 2 nights in Mar 2024
Response from Fiorela Richardson on Mar 11, 2024
Dear Dillie,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

10/10 Excellent

Dieuvens

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed it here at Sonesta will return again one day
Stayed 7 nights in Feb 2024
Response from Fiorela Richardson on Mar 11, 2024
Dear Dieuvens,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Fiorela Richardson on Mar 12, 2024
Dear Thomas,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

2/10 Terrible

Gerri Ann

Traveled with family and small children, Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very rude and the service takes forever almost 3 hours to be served. All staff in the restaurants seem to be annoyed when you ask for a drink or more water. The food is horrible in the restaurants - the buffet is decent. Everything closes early and for a few hours at a time so your only options at that point is hamburger or hot dog from the snack station by the pool or pizza. Our room was barely cleaned everyday - they would come and change the sheets and the garbage that was about it and one day during the stay in my room (I have no idea where it came from) I stepped on broken glass. They advertise this hotel as family friendly but it far from that. The children center is drop off only which is not stated anywhere in the description of things they have for kids. Sorry I am not one to leave my child in a strange place with strangers and rude people. The pool was very unsafe- you can not see where the steps are or where the step is for the swim up bar. The lining is all wrinkled and I kept tripping over it. For 5 days while we were there our friends had to keep getting there room key reprogrammed and was told by two different staff members that it was most likely the battery in there door - no one came to address the issue until the last night of our stay and they were in able to leave their room until the issue was resolved. I am extremely disappointed in this hotel and wish I could get a refund on the hotel stay. I would not recommend this hotel EVER.
Stayed 7 nights in Feb 2024
Response from Fiorela Richardson on Mar 9, 2024
Dear Gerri Ann,Greetings from the Sonesta Maho Beach Resort Casino and Spa.We regret to learn that we have missed the mark in exceeding some of your expectations. We have made detailed notes of your comments and feedback, and rest assure that the information has been relayed and actioned by the relevant departments.It was a pleasure to have you as our guest, and we look forward to welcoming you back soon.

8/10 Good

Cynthia

Traveled with group
Location was great! Property was pretty!
Stayed 7 nights in Feb 2024
Response from Fiorela Richardson on Mar 8, 2024
Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

10/10 Excellent

Norma

Stayed 4 nights in Mar 2024
Response from Fiorela Richardson on Mar 28, 2024
Dear Norma,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

8/10 Good

Angelica Montserrat

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great and relaxing. The music in the main pool could be a bit better and upbeat since they just had basically classical music. And they didn’t have much activities like other resorts throughout the day.
Stayed 3 nights in Feb 2024
Response from Fiorela Richardson on Mar 6, 2024
Dear Angelica,Greetings from the Sonesta Maho Beach Resort Casino and Spa.We regret to learn that we have missed the mark in exceeding some of your expectations. We have made detailed notes of your comments and feedback, and rest assure that the information has been relayed and actioned by the relevant departments.It was a pleasure to have you as our guest, and we look forward to welcoming you back soon.

4/10 Poor

Hamid

Traveled with group
Liked: Amenities
Disliked: Cleanliness, staff & service
Rooms were clean and comfortable. The service was the worst of all. Not one staff had a smiling face even though we kept tipping them a lot and they were still very rude. Seems like this resort has major management issues. Poor supervision and food was not so great.
Stayed 4 nights in Feb 2024
Response from Fiorela Richardson on Mar 5, 2024
Dear Hamid,Greetings from the Sonesta Maho Beach Resort Casino and Spa.We regret to learn that we have missed the mark in exceeding some of your expectations. We have made detailed notes of your comments and feedback, and rest assure that the information has been relayed and actioned by the relevant departments.It was a pleasure to have you as our guest, and we look forward to welcoming you back soon.

10/10 Excellent

Ashton

Liked: Cleanliness, staff & service, property conditions & facilities
Love Kat and maxwell !!!!! Best bartenders
Stayed 4 nights in Feb 2024
Response from Fiorela Richardson on Mar 5, 2024
Dear Ashton,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

8/10 Good

Scott M

Liked: Cleanliness
Stayed 7 nights in Feb 2024
Response from Fiorela Richardson on Mar 5, 2024
Dear Scott M,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

6/10 Okay

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024
Response from Fiorela Richardson on Mar 3, 2024
Dear Jill,Greetings from the Sonesta Maho Beach Resort Casino and Spa. We regret to learn that we have missed the mark in exceeding some of your expectations. We appreciate your feedback as this enables us to improve our product and services provided. If you give us an opportunity to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.It was a pleasure to have you as our guest, and we look forward to welcoming you back soon.

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024
Response from Fiorela Richardson on Mar 3, 2024
Dear Randy,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

6/10 Okay

Imani

Traveled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
My issue with the property was the water it wouldn’t stay hot long.
Stayed 4 nights in Feb 2024
Response from Fiorela Richardson on Mar 1, 2024
Dear ImaniGreetings from the Sonesta Maho Beach Resort Casino and Spa. We regret to learn that we have missed the mark in exceeding some of your expectations. We appreciate your feedback as this enables us to improve our product and services provided. If you give us an opportunity to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.It was a pleasure to have you as our guest, and we look forward to welcoming you back soon.

8/10 Good

Dorota

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lobby is stunning. The pool is a little disappointing. First time I encountered a pool with liner at a resort. Not enough pool loungers, everything was taken by 8am so nowhere to sit by pool. Food was so so, definitely not the best. But location is everything. You can see planes landing from the resort or from rooms. For this reason, we loved the resort.
Stayed 3 nights in Feb 2024
Response from Fiorela Richardson on Feb 29, 2024
Dear Doroto,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

6/10 Okay

Mohamed

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Overall experience was good. Front desk staffs were great, easy to talk to and very professional, the bag holders as well. However, some of the bar tenders (pool bar and bar close to the beach) need either to be re-trained or fired for their attitude. Unfortunately, I can't put everybody in the same category since we also experienced some nice bar tenders. Only one bad experience at the main dining buffet. A lady we asked for water, literally walked past us and rolled her eyes. We called her back and told her we didn't not want her service. An older lady was very nice to us and we gave a $50 tip. Attitude from employees is what is going to kill this business. You give us attitude, you won't get a tip. Folks need to realize that tips can be given at any time, just because I didn't give you one the first time, doesn't mean you won't get any later. Maybe I just didn't have it at that time.
Stayed 3 nights in Feb 2024
Response from Fiorela Richardson on Mar 1, 2024
Dear Mohamed,Greetings from the Sonesta Maho Beach Resort Casino and Spa. We regret to learn that we have missed the mark in exceeding some of your expectations. We appreciate your feedback as this enables us to improve our product and services provided. If you give us an opportunity to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.It was a pleasure to have you as our guest, and we look forward to welcoming you back soon.

10/10 Excellent

Sabrina

Stayed 4 nights in Feb 2024
Response from Fiorela Richardson on Mar 20, 2024
Dear Sabrina,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

8/10 Good

Towanna

Liked: Staff & service, property conditions & facilities
I loved the hospitality, the location, the food, and the entertainment. I didn’t like that there was not enough seating around the pool to accommodate guests. You have to wake up early and lay a towel on a chair to save a seat. Also, the elevator in the middle was not working therefore wait time for the elevator was longer. I give 4 stars for these reasons. Hotel staff was AMAZING!!
Stayed 4 nights in Feb 2024
Response from Fiorela Richardson on Feb 26, 2024
Dear Towanna,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

10/10 Excellent

Natesha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about the property! The all inclusive was great! I had a lovely stay!
Stayed 3 nights in Nov 2023
Response from Fiorela Richardson on Feb 26, 2024
Dear Natasha,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

8/10 Good

Tina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great all inclusive resort next to Maho beach. The food was good, staff friendly. Very neat watching the planes come in. The only reason I didn't give 5 stars is because the casino across the street from us was blasting music until 4 am for 3 out of the 4 nights we were there. This made sleeping difficult. I would recommend you stay on the pool side of the hotel to avoid this.
Stayed 3 nights in Feb 2024
Response from Fiorela Richardson on Feb 25, 2024
Dear Tina,Greetings from the Sonesta Maho Beach Resort, Casino, and Spa.Thank you for taking the time to share your experience with us during your recent stay. We are thrilled to learn that you had a great stay with us at Sonesta Maho Beach Resort, Casino, and Spa. We appreciate your feedback as this enables us to improve our product and services provided. We appreciate the recognition of our hard work.We invite you to share your experience on your booking agent platforms or Travel site.It was a pleasure to have you as our guest, and we look forward to welcoming you back soon.

8/10 Good

Denecio

Stayed 1 night in Feb 2024
Response from Fiorela Richardson on Mar 20, 2024
Dear Denecio,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

10/10 Excellent

Angelica, Bronx

Traveled with group
Liked: Cleanliness, staff & service
The food was great and the staff members were amazing. Nicole from food service hands down the best waitress. Mickel at the pool bar worked alone and never did anyone have to wait for a drink. He was speedy, efficient and drinks were always tasty.
Stayed 4 nights in Feb 2024
Response from Fiorela Richardson on Feb 24, 2024
Dear Angelica,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

6/10 Okay

Christal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time but we booked a double bed and they only had a king bedroom available.
Stayed 4 nights in Feb 2024
Response from Fiorela Richardson on Feb 24, 2024
Dear Christal,Greetings from the Sonesta Maho Beach Resort Casino and Spa. We regret to learn that we have missed the mark in exceeding some of your expectations. We appreciate your feedback as this enables us to improve our product and services provided. If you give us an opportunity to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.It was a pleasure to have you as our guest, and we look forward to welcoming you back soon.

6/10 Okay

Naija

Liked: Property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Fiorela Richardson on Feb 24, 2024
Dear Naija,Greetings from the Sonesta Maho Beach Resort Casino and Spa. We regret to learn that we have missed the mark in exceeding some of your expectations. We appreciate your feedback as this enables us to improve our product and services provided. If you give us an opportunity to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.It was a pleasure to have you as our guest, and we look forward to welcoming you back soon.

10/10 Excellent

Olga, Raceland

Traveled with family
Liked: Amenities
The resort is all inclusive, with good food and very clean.
Stayed 3 nights in Feb 2024
Response from Fiorela Richardson on Feb 22, 2024
Dear Olga,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

6/10 Okay

Mekesha

Disliked: Staff & service
Stayed 3 nights in Feb 2024
Response from Fiorela Richardson on Feb 22, 2024
Dear Mekesha,Greetings from the Sonesta Maho Beach Resort Casino and Spa. We regret to learn that we have missed the mark in exceeding some of your expectations. We appreciate your feedback as this enables us to improve our product and services provided. If you give us an opportunity to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.It was a pleasure to have you as our guest, and we look forward to welcoming you back soon.

10/10 Excellent

Carlos

Stayed 5 nights in Feb 2024
Response from Fiorela Richardson on Mar 20, 2024
Dear Carlos,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

6/10 Okay

Dawn

Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from Fiorela Richardson on Feb 22, 2024
Dear Dawn,Greetings from the Sonesta Maho Beach Resort Casino and Spa. We regret to learn that we have missed the mark in exceeding some of your expectations. We appreciate your feedback as this enables us to improve our product and services provided. If you give us an opportunity to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.It was a pleasure to have you as our guest, and we look forward to welcoming you back soon.