Our check-in time is from 3:00pm to 9:00pm and you were asking to check in 2:00am which was not not available. Please see our hotel policies on Expedia booking site. Our hotel was not overbooked, your room was available but before 9:00pm.. Sorry for inconvenience!

Thank you!

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Our all shower heads and removable are working in perfect condition. We do housekeeping every day and provide bed and bath linens at the time of room cleaning.

This sounds not correct. We have no beds at the front desk/reception. Our staff is very professional and greets and welcome every guest. Moreover, we do not have the guest name in our guest history. We take care of all guests and work to their full satisfaction. Thank you.

We appreciate your time to post review. We work hard to satisfy our customers. Our rooms are fresh and clean. Manager illness was few hours and it can happen to anyone. The persons who attend the guest had done perfect job and managed the situation till the manager came back. Thanks to everyone.

Our Hotel is very clean and have had no complain about bugs. The property is recently remodeled and rooms are very clean. Housekeeping is done on daily basis and we have had no complain of what so ever about this. The property is very clean and bug free. The anonymous complain is created because of the summer rate and we remember someone asking discount credit on the room rate which we did not accept and let them go.

We are disappointed with this review. We could have looked into the issue if there was any more deeply if there was name and more detail of the guest and the room. But the picture is current and true. We have remodeled the property recently and is very clean and welcoming. There is no smell of any nature in the hallways and rooms. We change bed and bathroom linens and housekeeping is done on daily basis. All guests were welcomed, greeted and checked in correct manner. We hope to see you again when you are in the area and hope your stay will be more enjoyable.

Thank you for post feed back. I will pass the issue to maintenance to solve the issue. We hope to see you again in your next trip to the area.

Thank you for posting your feedback. We will take care of the issue. We hope to see you again when your next trip to the area.

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

We are sorry there was no issue to address and no info of the guest and/or room. Our property is remodeled recently. Rooms are updated and cleaned. Housekeeping is being done on daily basis. Front desk service is 24/7. Our free breakfast includes hot waffles, hard boiled eggs, 3 types of pastries, 3 type of cereals, verity of oat meals, bagels, cream cheese, bread, assorted jelly, peanut butter, butter, 2 types of juices and 24/7 fresh hot coffee.

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. We do housekeeping on daily basis unless the service is denied. Our hotel is very clean and well kept. The room are freshly painted and remodeled recently. We serve continental breakfast consisting fresh waffle, hardboiled eggs, two type of fruits, three type of cereals, oat meal, bagel, bread, cream cheese, butter, jelly, frozen yogurts, cookies, Danish pastries, muffins etc. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. We do housekeeping on daily basis unless the service is denied. Our hotel is very clean and well kept. The room are freshly painted and remodeled recently. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Thank you for staying with us and your time to post a review. Our Wi-Fi service is guest shared connection and not each room dedicated connection which you might have expected. Normal service works very well in all rooms and in common areas but you were requiring dedicated connection for graphics and professional uploads/downloads. Our staff had mentioned to you that if you need that kind of service, please come down to our lobby business center but you had declined. Our hotel has been remodeled last year and our beds and pillows are very comfortable as most of the customers send us feed back. Air conditioner in the room is in perfect condition and have had no complain from any guest so far. As far as train track is concerned, all hotels in the town are on the same street by the track and all of them were built more than 20 years ago, so train noise has always been here and is beyond our control. Our policy is to work to the entire satisfaction and comfort of our guests and we will upkeep this policy in future as well. One again thank you for staying with us and hope to see you again in your next trip in the area.

Thank you.

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Hello, our guest data base does not show any of the name sated in this review. I would definitely respond if the guest stayed with us and have provided enough information to take care of their concerns. Our rooms are well kept and to the hotel standard.

hank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Dear Tiffaney, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Ziad Iqbal

Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding swimming pool and hot tub on your recent visit. The pool and hot tub had been filled 5 years ago and it has been requested to all of OTAs time and again to remove the picture from their websites but some of them may have not removed. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Le Mars.