Ratings based on 306 Verified Reviews

4.4 out of 5
88% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Kansas

Great location

Posted Sep 16, 2017
It was a great experience. The view was fantastic and the location better. Staff is really friendly Room are really clean, but small. I had a good experience
Comment from Hotel Management
Sep 24, 2017 by Brittany Nelson, Hotel Management
We truly appreciate you taking the time to fill out our survey, and are even more pleased to see you enjoyed your stay! Thank you for the awesome review on our property. We look forward to having you back, take care and have happy and safe travels! Sincerely, Brittany Nelson Front Office Manager Hilton Garden Inn Sioux City Riverfront
4 out of 5
Recommended
for Everyone
by A verified traveler from Illinois

Extremely friendly staff

Posted Aug 26, 2017
Pros: Staff and great location.
Cons: Deep clean rooms
Location: Not sure, was just passing through.
The staff was absolutely amazing! The only negative is that the rooms carpet had dust build up in all the corners and i just didn't think it was as clean as it should be.
Comment from Hotel Management
Aug 30, 2017 by Brittany Nelson, Hotel Management
We appreciate your review and are glad to hear that you enjoyed the riverfront location and that our team was so friendly during your stay. I am sorry you found your guest room to be unacceptable. Our team works very hard to keep every room and bathroom clean; we strive to exceed expectations every day. Please accept my sincere apologies for not meeting your expectations and know I will address your feedback directly with our team. We hope you will consider staying with us again in the future. Sincerely, Brittany Nelson Front Office Manager Hilton Garden Inn Sioux City Riverfront Brittany.nelson@hilton.com 712.255.4200
5 out of 5
Recommended
for Everyone
by A verified traveler from Missouri

Weekend getaway

Posted Jul 10, 2017
We stayed for an event happening close by. It was nice that some of the amenities were available late into the evenings so that we could use them. We enjoyed the bar on the marina. Food, bed, our room was all excellent. We had breakfast every morning at the hotel lobby, food was outstanding and our waitress was busy but attentive. We will definitely stay again if we are ever in the area again.
Comment from Hotel Management
Jul 11, 2017 by BN, Hotel Management
Thank you for taking a moment to share your experience. I am happy to hear you found our late night bar, Jolly's on the River to your liking. We appreciate your kind words in regards to your breakfast server, as all our team works very hard to tend to all our guest needs! We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed. Sincerely, Brittany Nelson Front Office Manager Hilton Garden Inn Sioux City Riverfront
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel

Posted Jul 7, 2017
We were just stopped over for a night in Sioux City so we didn't get to experience the hotel for a super long time, but it was very nice and clean. They had coffee and ice water in the lobby which was nice. Also we ordered room service and it was fairly quick and delicious.
Comment from Hotel Management
Jul 11, 2017 by Brittany Nelson, Hotel Management
Thank you for taking a moment to share your experience. I am happy to hear you found our lobby refreshments and room service to your liking. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed. Sincerely, Brittany Nelson Front Office Manager Hilton Garden Inn Sioux City Riverfront
2 out of 5
by A verified traveler

Bad

Posted Jul 5, 2017
Never again no thank u I'd prefer anywhere else than this one .
Comment from Hotel Management
Jul 11, 2017 by Brittany Nelson, Hotel Management
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We would love to hear further comments in regards to what we could have done to exceed your expectations. Your comments will help us to continually work to improve our guest experience. We hope you will consider staying with us in the future. Sincerely, Brittany Nelson Front Office Manager Hilton Garden Inn Sioux City Riverfront
5 out of 5
Recommended
for Everyone
by A verified traveler from Sioux City, IA

Come here every summer. Love this place!

Posted Jun 25, 2017
Staff was really helpful and friendly. The facility is kid friendly and great location. The breakfast buffet is always a pleasure.
Comment from Hotel Management
Jun 27, 2017 by Brittany Nelson, Hotel Management
Thank you for taking a moment to share your experience. I am happy to hear you found everything from our breakfast buffet to our friendly team to your liking. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed. Sincerely, Brittany Nelson Front Office Manager Hilton Garden Inn Sioux City Riverfront
4 out of 5
by A verified traveler

Posted Jun 17, 2017 on Hotels
Wi-Fi receptions was terrible - really nice hotel
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 14, 2017 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 13, 2017 on Hotels
3 out of 5
by James

Checking in?

Posted Jun 12, 2017 on Hotels
Upon checking in, late at night, and wishing a view, was charged a fee! Like, who else was going to take the "room"? Oh well, live and learn?