In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews of Super 8 by Wyndham Sioux City/Morningside Area

2 out of 5

Reviews

6.2
Rating 10 - Excellent. 108 out of 727 reviews" "
Rating 8 - Good. 199 out of 727 reviews" "
Rating 6 - Okay. 172 out of 727 reviews" "
Rating 4 - Poor. 130 out of 727 reviews" "
Rating 2 - Terrible. 118 out of 727 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Mariz Florence

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
One lady at night duty was unfriendly. No TV remote in our room. Limited charging area in the room. The light in our room not working.
Stayed 2 nights in Apr 2024

2/10 Terrible

Aliena

Traveled with family
Disliked: Property conditions & facilities
The room was in terrible conditions .
Stayed 2 nights in Apr 2024
Response from Zinia Salam on Apr 19, 2024
Dear Aliena,We're deeply sorry to hear that your recent experience with us did not meet your expectations, resulting in a 1/5 rating. Your comfort and satisfaction are our top priorities, and we regret that the condition of your room fell short of the standards we strive to uphold.Please accept our sincerest apologies for any inconvenience or discomfort you experienced during your stay. We take your feedback seriously and will address the issues with the room conditions immediately to ensure that future guests do not encounter similar problems.Your feedback is invaluable to us as we continuously strive to improve our services and facilities. We hope to have the opportunity to regain your trust and welcome you back for a much-improved experience in the future.Warm regards,

4/10 Poor

Ramon

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Windows were open. Very cold inside. Both times I stayed there they were open
Stayed 1 night in Mar 2024
Response from Zinia Salam on Mar 16, 2024
Hello Ramon,Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay due to the open windows and resulting cold temperatures in your room. Please rest assured that we take your comments seriously and will address this issue with our team to ensure it does not happen again in the future.Your comfort is our top priority, and we regret that we fell short of your expectations on this occasion. We appreciate your patronage and hope to have the opportunity to welcome you back for a more pleasant experience in the future.Warm regards,

6/10 Okay

John

Business traveler, Traveled with family
Disliked: Cleanliness, property conditions & facilities
The property is older and in need of a renovation. We were on the second floor and the bathroom ceiling was in bad shape. The heater was loud and the overall condition of the place was on the dirty side.
Stayed 1 night in Feb 2024
Response from Zinia Salam on Feb 28, 2024
Hello John,We appreciate you taking the time to provide feedback on your recent stay with us. Your comments are invaluable as they help us identify areas we can improve our services and facilities.We sincerely apologize for any inconvenience caused by the condition of our property during your stay. Please know that we take cleanliness and maintenance seriously, and we are committed to addressing the issues you've raised.We will prioritize addressing the concerns with the bathroom ceiling and the overall cleanliness of our property. Additionally, we will investigate the noise issue with the heater and take steps to ensure it operates quietly in the future.While we understand that our property may be showing signs of age, we are constantly renovating where possible to enhance the experience of our guests.Once again, we apologize for falling short of your expectations, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Sincerely,

2/10 Terrible

Tamara

Disliked: Cleanliness, amenities, property conditions & facilities
Towels were very old,small and stained. Bathroom needs to be updated. Took me awhile on how to turn the shower on. I was standing in water while i was showering
Stayed 1 night in Feb 2024
Response from Zinia Salam on Feb 25, 2024
Hello Tamara,We sincerely apologize for the unsatisfactory experience you had during your stay with us. Your feedback is incredibly important, and we take it seriously as we strive to improve our accommodations and services.Regarding the condition of the towels, we will promptly assess and replace all towels to ensure they meet the highest standards of cleanliness and comfort for our guests.We also acknowledge your concerns about the bathroom and the difficulty you encountered with the shower. We will immediately address these issues and prioritize updating our bathroom facilities to enhance functionality and guest satisfaction. Additionally, we will provide clearer instructions for operating the shower to prevent similar incidents in the future.Please accept our sincerest apologies for any discomfort or inconvenience you experienced. Your feedback helps us identify areas for improvement, and we are committed to taking the necessary steps to enhance your experience and that of our future guests.Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm regards,

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a quiet motel and freindly
Stayed 1 night in Feb 2024
Response from Zinia Salam on Feb 21, 2024
Hello Melissa,Thank you for taking the time to leave us a 5 out of 5 rating! We're glad to hear that you found our hotel to be quiet and that you appreciated our friendly service. Providing a peaceful and welcoming environment for our guests is important to us, and we're delighted that you enjoyed your stay. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back in the future! Warm regards,

8/10 Good

Tiffany

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Owner was amazing was busy when i got in she and front desk staff were so nice i traveled with my dog and they were very nice about it
Stayed 1 night in Feb 2024
Response from Zinia Salam on Feb 12, 2024
Dear Tiffany,Thank you for taking the time to share your feedback with us, and for awarding us with a 4 out of 5 rating. We are delighted to hear that you had a positive experience during your stay, particularly with our owner and front desk staff.We strive to provide exceptional service to all of our guests, and it's wonderful to hear that our team made you feel welcomed and appreciated, even during a busy period. We understand that traveling with pets can sometimes present unique challenges, and we're glad that we were able to accommodate you and your furry friend with ease.Your kind words mean a lot to us, and we truly appreciate your recognition of our efforts. If there's anything else we can do to improve your next stay or if you have any further feedback to share, please don't hesitate to reach out.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Zinia Salam on Jan 13, 2024
Hello,Thank you for taking the time to share your experience and for giving us an 8/10 rating. We're pleased to hear that you had a positive stay.Your feedback is valuable, and we look forward to the opportunity to welcome you back for an even better experience in the future.Best regards,

4/10 Poor

Jovann

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Zinia Salam on Jan 13, 2024
Hello Jovann,Thank you for taking the time to leave your feedback following your recent stay. We appreciate your input and would be interested in learning more about your experience to better address any concerns.Please feel free to reach out to our customer service team, so we can discuss your stay in more detail.We hope to have the opportunity to welcome you back and make your next experience more enjoyable.Best regards,

8/10 Good

Donna

Stayed 1 night in Jan 2024
Response from Zinia Salam on Jan 13, 2024
Hello Donna,Thank you for sharing your feedback about your recent stay. We appreciate your input and hope to welcome you back for an even better experience in the future.Best regards,

2/10 Terrible

Joel

Stayed 1 night in Dec 2023
Response from Zinia Salam on Jan 6, 2024
Hello Joel,Thank you for taking the time to share your feedback. We're sorry to hear that your experience fell short of expectations. We would appreciate the opportunity to learn more about your concerns and improve. Could you please reach out to us directly, so we can discuss your experience in more detail?We value your input and hope to have the chance to make it right.

10/10 Excellent

Sara

Traveled with partner
Liked: Staff & service
The owner Shama I think is her name is absolutely amazing. She has been nothing but welcoming and kind to me. The front desk agent that is working currently who is an overnight is maybe a little tired tonight, but so far our state has been great
Stayed 1 night in Dec 2023
Response from Zinia Salam on Dec 30, 2023
Hello Sara,Thank you so much for staying with us and for sharing such kind words regarding our property owner. We are delighted to see your 5-star rating. It just made our day! We always try our best to provide pleasant service to our valued guests. We hope to serve you again next time.

4/10 Poor

Paulette

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2023
Response from Tisha Salam on Dec 10, 2023
Hello Paulette,We are sorry that your experience at our hotel didn’t quite match your expectations. We would love to know why so that we can deliver a better experience next time. You may reach us anytime by email or by phone. Again, thank you for your feedback!

6/10 Okay

Rob

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management on Dec 6, 2023
Hello Jacki,Thank you for your 3/5 ratings. We are delighted to know that you enjoyed your stay with us and we hope to serve you soon. If there’s anything else we can do to make your next stay better, please don’t hesitate to reach out!Sincerely,General Manager

10/10 Excellent

Garnet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. One small problem that was taken care of right away. First room had a heater that wasn't working properly so the front desk agent put us in another room right away. This was my second stay there and was great again.
Stayed 1 night in Nov 2023
Response from Tisha Salam on Dec 5, 2023
Dear Garnet,Thank you for choosing us again and giving us a perfect 5/5 rating. We're delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we're thrilled to have contributed to your memorable experience. We will make sure to share this with the team to let them know to keep up the amazing work. We look forward to welcoming you back for another exceptional stay.

8/10 Good

Jacki

Traveled with pets, Traveled with family
Disliked: Amenities
price and conveniance
Stayed 1 night in Nov 2023
Response from Tisha Salam on Nov 29, 2023
Hello Jacki,Thank you for your 4/5 ratings. We are delighted to know that you enjoyed your stay with us and we hope to serve you soon. If there’s anything else we can do to make your next stay better, please don’t hesitate to reach out!Sincerely,General Manager

10/10 Excellent

Garnet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk employee was very friendly and made the check in process very easy and quick. Comfortable beds and quiet place to sleep and relax
Stayed 1 night in Nov 2023
Response from Tisha Salam on Nov 29, 2023
Hello Garnet,Thank you for choosing us and giving us a perfect 5/5 rating. We're delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we're thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay.Sincerely,General Manager

8/10 Good

Naomi

Stayed 1 night in Nov 2023
Response from Tisha Salam on Dec 12, 2023
Hello Naomi,We're delighted that you enjoyed your recent stay with us, as reflected in your 4/5 rating. Your satisfaction is our top priority, and we're grateful for your feedback. If there's anything we can do to ensure a 5-star experience during your next visit, please don't hesitate to reach out. We look forward to having the opportunity to welcome you back in the future.

10/10 Excellent

Dar

Stayed 1 night in Nov 2023
Response from Tisha Salam on Dec 10, 2023
Hello Dar,Thank you so much for the fabulous rating. We really appreciate your stay and sharing the word about us. We look forward to hosting you soon!

2/10 Terrible

Candice

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't do it!
I travel a lot and I've stayed in a lot of hotels. I don't seek out five star hotels I'd rather spend my money on good food, and friends but just because a hotel isn't $200 a night does not make it justifiable to be disgusting hotel, and this hotel is just that! It smells like stale cigarettes from the 70s the carpet sticks to your feet, the shower curtains are yellow, there was no shampoo conditioner or hand soap, and while it doesn't matter much there's also not a blow dryer. I had to leave the window open just the air the stench out of the room.and it was 30 degrees at night . But that was better than the smell! During my trip I've misplaced my glasses so I called to see if I possibly left them in the hotel room. The guy on the phone tried to insist that I have never stayed at that hotel despite trying to give him my itinerary number and my first last name. He proceeded to put me on hold for 15 minutes saying that he was looking to see if anybody turned in a pair of reading glasses, then gets back on the line and acts like he doesn't know who I am or what I'm talking about and then says "oh well I guess nobody found your glasses if you were on hold! " Again I have stayed at some really rough hotels that one may top the list!
Stayed 5 nights in Nov 2023
Response from Tisha Salam on Nov 17, 2023
Dear Candice,Thank you for choosing Super 8 by Wyndham, Sioux City, Morningside Area for your previous stay.I’m very sorry that we did not provide you with the type of stay you’ve come to expect from your past experiences. I would like to mention that our property is under a new management team and we are renovating our rooms and surrounding areas for a better guest experience. We are doing our very best to complete our updates with minimal impact on our guests, so I regret that your comfort was interrupted. I am also sorry to hear about your reading glasses and the unexpected response that you got over the phone from our hotel staff. We will check this issue seriously and make sure that it will not happen again.We value your feedback and will take it under serious consideration as we complete our renovations. Again, I truly apologize on behalf of our entire team. I hope that you will return to experience our completed results and give us an opportunity to provide you with better service.Sincerely,General Manager

2/10 Terrible

Joan

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Mattress, pillows and bedding horrible…dirty…toilet seat chipped…we will Never stay there again
Stayed 1 night in Nov 2023
Response from Tisha Salam on Nov 15, 2023
Dear Joan,Thank you for choosing Super 8 by Wyndham, Sioux City, Morningside Area for your previous stay.I apologize on behalf of everyone at Super 8 by Wyndham, Sioux City, Morningside Area. Please know that your situation was not very common. Thus I would like to take the necessary steps where you have experienced inconvenience. As you can see in other reviews, we are known for taking ownership and caring deeply about our customers. We can’t fix the past but you have my personal commitment to improve the way our staff serves every customer. Until then, please accept my sincerest apologies on behalf of everyone on the team.Sincerely,General Manager

8/10 Good

Ahmed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Tisha Salam on Nov 12, 2023
Dear Ahmed,Thank you for contacting Super 8 by Wyndham, Sioux City regarding your recent experience.We appreciate you taking the time to share your comments with us. Your kind remarks are being shared with our staff. We are very pleased that you had a pleasant experience and would like to take this opportunity to thank you for your patronage.We sincerely appreciate your feedback and choice of Super 8 by Wyndham, Sioux City for your lodging needs, and we hope to welcome you again in the future.Sincerely,General Manager

4/10 Poor

Leslie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
How can you offer a room without any options to hang coats, garments, or towels? And why is having a fridge, microwave and safe more important than a closet? Having the bottom drawer of the nightstand nailed shut instead of replacing it was ghetto…didn’t expect that in Morningside…
Stayed 2 nights in Oct 2023
Response from Tisha Salam on Nov 10, 2023
Dear Leslie,Thank you for choosing our Hotel for your previous stay.We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful.Your feedback from your stay at Super 8 by Wyndham in Sioux regarding all the inconveniences helped us understand the kind of services our guests appreciate as well as areas in need of improvement. You deserve, and should rightfully expect, world-class service from us, including courteous and efficient handling of inquiries and consistent resolutions for them.Again, your feedback from your stay will help us identify the opportunities where we can focus on making improvements.I appreciate you taking the time to share your experience with me. I look forward to serving you in the future. Sincerely,General ManagerSuper 8 by WyndhamSioux City,Morningside

2/10 Terrible

Elliott, Monroe

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Friendly staff, but dirty, stained carpets, very old motel, spend 5 to 10 extra and stay at anogher Wyndham
Stayed 1 night in Nov 2023
Response from General Manager on Nov 5, 2023
Hello Elliot,Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I have shared your feedback with our team to ensure we handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit. Kind regards,General Manager

2/10 Terrible

Lindy

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very old and not clean.
Stayed 1 night in Oct 2023
Response from Management on Nov 2, 2023
Thank you for sharing your feedback. We're truly sorry to hear about your recentexperience. We take your concerns seriously and will work to make improvements. Wehope you'll give us another chance to exceed your expectations.

8/10 Good

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Management on Nov 2, 2023
We are thrilled to know you had a fantastic stay. Your kind words are greatly appreciated. See you on your next visit!

4/10 Poor

Dorothy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
On check in we asked the person for recommendations and he flat out ignored us. We walked into town and got something to eat. Woke up the next morning with bites all over my left arm. They apparently were bed bug bites (I have friends who have had them). Definitely would not recommend this hotel.
Stayed 1 night in Oct 2023
Response from Management on Oct 31, 2023
Thank you for the review mam,I will take care of it as soon as possible and thank you for the business.

8/10 Good

Daniel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a coffee shop and mexican restaurant close by.
Stayed 1 night in Oct 2023
Response from ASAD on Oct 30, 2023
Thank you for your review!

6/10 Okay

Verified traveler

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Distasteful
Place smelled and dirty. Everything was old and dated and some of it broken. The night desk person looked like someone they hired off the streets.
Stayed 2 nights in Oct 2023
Response from Management on Oct 30, 2023
Thank you for your review!We are under new management and we will take care of it!

4/10 Poor

Jeremie

Business traveler
Disliked: Property conditions & facilities
Not impressed
Hotel is in disrepair and needs updating. Appears clean but hard to tell.
Stayed 1 night in Oct 2023
Response from ASAD on Oct 26, 2023
Thank you for the review sir,This hotel is under maintenance now,will make this hotel better place in couple of days.

10/10 Excellent

Rickey

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For price room was exceptional however outside I was worried about vehicle in parking lot. Dark and people wondering around.
Stayed 1 night in Oct 2023
Response from ASAD on Oct 23, 2023
Thank you for the review

4/10 Poor

Marina

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Easy get some food or drinks from gas station next door, after arriving at 7:30p.m. - coffee station near lobby was completely cold- when we tell lady at the courtesy desk - she responded “ I am sorry, it’s there from yearly morning. And it’s too late to do new batch” . There is no coffee machine in the rooms. We found it’s funny - on keys holder envelope - password for Wi-Fi - WELCOME 😂
Stayed 1 night in Oct 2023
Response from ASAD on Oct 23, 2023
Its under new management, will make this place better as soon as possible.Thank you.

8/10 Good

Debra

Liked: Staff & service
Stayed 1 night in Oct 2023
Response from ASAD on Oct 23, 2023
THANK YOU

10/10 Excellent

Jacki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from ASAD on Oct 23, 2023
THANK YOU,

10/10 Excellent

KIMBERLY

Stayed 1 night in Sep 2023
Response from ASAD on Oct 23, 2023
THANK YOU

10/10 Excellent

DENISE

Price was good. Hotel clean but dated .
Stayed 1 night in Oct 2023
Response from ASAD on Oct 23, 2023
THANK YOU

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Management on Oct 30, 2023
Thank you for your review!

2/10 Terrible

Dan

Stayed 1 night in Oct 2023
Response from ASAD on Oct 26, 2023
Thank you for the review sir,This is motel under new management now.We are trying to renovate, please visit us again.

2/10 Terrible

David

Disliked: Cleanliness
Stayed 1 night in Oct 2023
Response from ASAD on Oct 23, 2023
This motel is under new management now, we are solving all issues.Thank you for your valuable review.

10/10 Excellent

Aihlee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from ASAD on Oct 23, 2023
This motel is under new management now, we are solving all issues.Thank you for your valuable review.

4/10 Poor

Jacklyn

Stayed 1 night in Sep 2023
Response from ASAD on Oct 23, 2023
This motel is under new management now, we are solving all issues.Thank you for your valuable review.

4/10 Poor

SHIBABRATA

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from ASAD on Oct 23, 2023
This motel is under new management now, we are solving all issues.Thank you for your valuable review.

2/10 Terrible

Michelle

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Get to motel, worker was outside smoking by front door. Reserved a king room. Got to our room and there was on queen bed. We down to front, could not find worker, she was outside smoking again. Said we Reserved a king and she proceed to say there was no king available. Gave new room with 2 queen beds. Both rooms smelt so bad i could hardly take it. Dirty room, mold in the bathroom, no shower products.
Stayed 1 night in Sep 2023
Response from ASAD on Oct 23, 2023
This motel is under new management now, we are solving all issues.Thank you for your valuable review.

2/10 Terrible

Dustin

Stayed 1 night in Apr 2023
Response from ASAD on Oct 23, 2023
This motel is under new management now, we are solving all issues.Thank you for your valuable review.

10/10 Excellent

Madeline

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super 8 hotel Souix City Iowa.
This was an overnight trip for us, so we weren't looking to spend a lot on a room. For $100.80 our room was clean and comfortable. Nicely furnished with the usual TV, microwave, small refrigerator, and even a safe. This location is an older building. The bathtub/shower showed signs of much wear but it was clean with great hot water. I found it interesting the telephone wasn't connected to anything...no cord.. but we didn't need it. The woman at the desk spoke english as her first language which is not always the case, and she was very personable. Over all it was a good night's stay.
Stayed 1 night in Sep 2023
Response from ASAD on Oct 23, 2023
This motel is under new management now, we are solving all issues.Thank you for your valuable review.

10/10 Excellent

Oretha

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023
Response from ASAD on Oct 23, 2023
THANK YOU

8/10 Good

Michele

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice, clean and simple. Convenient for us too.
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Bob

Stayed 1 night in Aug 2023

10/10 Excellent

Rajesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is good.
Stayed 1 night in Jul 2023