Ratings based on 379 Verified Reviews

4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, helpful staff, cleanliness issue

Posted Dec 22, 2016
Nice hotel close to mostly everything. Pool and water slide were fun. Staff was very helpful. Asked for slide turned on outside of normal hours, had no issues with it. Only problem was a cleanliness issue in the bathroom, found a very long black hair in tub. Also, the tub would not drain properly. Staff did fix it that day while we were out, again, staff was helpful. Last thing was when I grabbed a towel to dry off after a shower, found yet another long black hair inside folded towel, Noone in my family has long black hair.
Comment from Hotel Management
Dec 25, 2016 by Heather , Hotel Management
Thank you Keith for staying with us while you were in town, we appreciate that. I have to agree with you the slide is amazing 167ft of fun and adventure the lights at night in the slide tend to be fun for the kids. I am sorry you encountered a less than acceptable bathroom we strive to keep things clean I will be taking this information to our housekeeping department and make sure we are double checking to make sure no one else had to encounter what you did, I am sorry we missed this. Happy Holidays to your family Keith!
5 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel

Posted Dec 6, 2016
Good hotel. Staff very friendly and helpfull.Breakfast bar excellent.
Comment from Hotel Management
Dec 11, 2016 by Heather , Hotel Management
Thank you Jay for taking time to leave a review, we do appreciate your kind words of our staff, we try our best to ensure a great stay.
3 out of 5
Recommended
for Everyone
by A verified traveler from columbia Missouri

Posted Dec 4, 2016
Clean and quiet rooms with hot breakfast. No issues and near highway. Staff was adequate and wish there were more snacks, restaurants nearby.
Comment from Hotel Management
Dec 5, 2016 by Heather, Hotel Management
Thank you for staying with us, we know there are many choices in Sioux Falls. I do agree we need more restuarants near by, the good thing is we do have many places that will deliver to your room.
5 out of 5
Recommended
for Everyone
by A verified traveler from Lenexa KS

Posted Dec 1, 2016
Always stay here when passing through Sioux Falls. Friendly staff, comfortable room and a nice breakfast. riendly staff, comfortable room and a nice breakfast.
Comment from Hotel Management
Dec 1, 2016 by Heather , Hotel Management
Thank you for choosing us while you were in town we do appreciate your business. Safe travels and stay warm winter is upon us!
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Nice family hotel

Posted Nov 27, 2016
Kids loved the water park, our room was clean, and staff was friendly.
Comment from Hotel Management
Nov 28, 2016 by Heather , Hotel Management
Thank you Adam for choosing to stay with us, we do appreciate your business. The 167ft waterslide is fun for the children as well as the pool area.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Nice hotel with an amazing pool

Posted Nov 27, 2016
I would recommend this hotel to everyone. The room was very clean and nice. My kids and myself thought the pool was amazing.
Comment from Hotel Management
Nov 28, 2016 by Heather , Hotel Management
Thank you Tracy for taking the time to leave a review of your stay with us for others to see, word of mouth is the best way of getting our name out there, we appreciate it greatly. The pool is one of the best things to do, 167ft slide surely wears out the little ones for a great nights rest...
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Extended stay due to weather

Posted Nov 19, 2016
Our plans were for one night but because of bad weather it ended up being 3 nights. First night we had a issue of not so clean linen, but staff came right away and changedit, while apologizing profusely. Second night we had fire alarm go off, minor issue, checked out and all clear. Third night they very nicely got us the best room in the hotel which was recently updated and gave it to me at same rate as my previous night stay. So, all in all it was a good stay. Very friendly, courteous and accommodating staff. Will stay again.
Comment from Hotel Management
Dec 1, 2016 by Heather , Hotel Management
Thank You Cindy for staying with us we do appreciate your business. I apologize you had to deal with issues with your room, I am glad that our staff was able to get you taken care of quickly.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Fantastic room, facility & staff

Posted Oct 24, 2016
Location: This hotel was near the airport, but we noticed there were several things in the area we would have liked to see if not flying out the next day.
We requested and received a handicap accessible room. The shower was amazing, with 2 shower heads and 2 seats. The beds were comfortable and the decor above average. The room was well lit and roomy. Well lit hallways and hot breakfast were appreciated as well. The only staff we encountered was one person, and he was both friendly and helpful! 5 stars all around! We will stay here again!
2 out of 5
by A verified traveler

Disappointed in the facility; great breakfast

Posted Oct 24, 2016
Pros: The breakfast was wonderful and surpassed what I expect from a continental breakfast.
Our room had updated furniture but the carpet was old and stained. The pool area had an overpowering chemical smell and was much smaller than the pictures portrayed.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Goodnight for a good price.

Posted Oct 23, 2016
Pros: The pool hot tub and fire pit
Location: Sioux falls
We really enjoyed our stay. Staff were very friendly and helpful.