Room was clean and looked like the pictures. The beds were hard as a slab of concrete. Sleeping is impossible anyway because it sounded like the room was in the middle of I-29. We came back through Sioux Falls a few days later and I asked the clerk at the counter when we checked out if the noise level would be better on the side of the building away from the interstate. We were considering rebooking for our return but she was quite rude in her response and told us that it wouldn't make a difference. We booked at the Holiday Inn Express for our return trip -- away from the interstate, great accommodations, wonderful staff that was well worth the $5 difference in price.
Comment from Hotel Management
Jan 29, 2016 by email@example.com, Hotel Management
Thank you for taking time to review the Fairfield Inn & Suites Sioux Falls. I am pleased to hear you liked our clean rooms and proximity to shopping and restaurants. However, I apologize for the noise disturbance from the interstate and for the level of service you received. I have spoken with my staff about the importance of consistently maintaining a positive attitude and I am confident experiences like the one you had, won’t happen again in the future. We hope that you will reconsider and allow us another chance to host you, when your travels bring you to the area.