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Reviews of Super 8 by Wyndham Beresford

2 out of 5
Super 8 by Wyndham Beresford
1410 W Cedar St, Hwy 46 & I-29, Beresford, SD

Reviews

6.6
Rating 10 - Excellent. 33 out of 208 reviews" "
Rating 8 - Good. 62 out of 208 reviews" "
Rating 6 - Okay. 54 out of 208 reviews" "
Rating 4 - Poor. 41 out of 208 reviews" "
Rating 2 - Terrible. 18 out of 208 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Linda, Webster City

Traveled with partner
Disliked: Staff & service
was disappointed in the service, was having issues with the bathroom stool. Reported it a couple of times and no response. Room service was early and we were not ready asked to come back and they never did. Seemed not interested in the customer. they were low on clients. and it was the first of the week. The stool plugged and the sink in the bathroom ran down very slow w
Stayed 2 nights in Apr 2024

4/10 Poor

Kristi, Minden

Business traveler, Traveled with partner, Traveled with pets
Liked: Staff & service, amenities
Staff helpful. Room didnt lock the whole time. Mentioned it to front desk. Said they fix it . It still didnt lock and was to exhausted to bother with it anymore after working allday. Need to still discuss the discrepency on the room fees and will be doi g that here this week sometime. Alll n all very quiet good locatation, friendly staff, close to work site.
Stayed 5 nights in Mar 2024
Response from Kevin on Mar 25, 2024
Hello Kristi, your room door lock was fixed at the same day of your request. It was just needed to reprogram. Thank you for your business and see us again on your nest trip. Front desk person said that you have stayed multiple time at our location. We appreciate your nice cooperation.

2/10 Terrible

David

Traveled with partner
Disliked: Cleanliness, staff & service
Walked in to find out price of room for the night. Was $24 more than online. Booked online room in lobby while deskman was watching. I heard a ding on his computer notifying him of another room being booked. I asked if that was my booking. He said yes and continued to book me in. Only problem was, he was booking me into another room and charging me double. I didn't notice this till I got to the room and checked my account. I went back downstairs to check it because mistakes can be made. I was told to cancel the expedia reservation and keep his higher priced room. I was too wiped out to argue that late at night, so I waited till morning to hopefully find someone who cared. I didn't find anyone. Same guy from the night before said he would finally cancel his room and reimburse my charge. Did get it, but seemed like they were hoping I wouldn't notice.
Stayed 1 night in Feb 2024
Response from Kevin on Mar 3, 2024
Hello Devid, Thank you very much for your stay with us. There might be chance of new front desk who we hired. Normally we always match another website price. if you are seeing charge on your card, it might be an authorization only which will dropped out automatically in next 5 business days. If you still see the charges, do not hesitate to call us. FYI, Any Wyndham "reservation system" never do any kind of ding upon reservation or any activity at all. Again, Thank you for your business and sorry about inconvenience.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service
My only concern was that the back door on the first floor did not lock properly
Stayed 1 night in Dec 2023

6/10 Okay

Dusty

Traveled with family
Disliked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Kevin on Nov 21, 2023
Thank you for your feedback and staying at Super8 Beresford SD

4/10 Poor

Stacey

Business traveler
Liked: Amenities
I was woken up to someone trying to open the door to my room. Contacted front desk and they acted like it was nothing. Property was clean
Stayed 1 night in Oct 2023
Response from Kevin on Nov 21, 2023
Hello Stacy, Thank you for your feedback and sorry about inconvenience of someone trying to open your room door. We apoligize by heart. It might be an innocent error of next-door person who was trying to go in his room and by mistake was trying to open your room door.

6/10 Okay

Susan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdated & needs repair. The beds were comfortable though. Staff were helpful but not welcoming.
Stayed 4 nights in Oct 2023
Response from Kevin on Oct 11, 2023
Hello Susan, We appreciate your comment on your stay at Super8 Beresford SD. We are working on new update of furniture and some rooms for new carpet which will be done in slower season by Dec and January. Beds are new just 3 years old. Staff person is very helpful, but he is little shy.

4/10 Poor

Yvonne

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property dirt, carpets smelt bad , toilet seat broke , something on bathroom door , couldn’t put clothes in drawers- dirty inside, outlet in bathroom didn’t work. Front desk man kind and helpful. Tv was great but for the money not worth it. Breakfast didn’t impress me at all!
Stayed 2 nights in Sep 2023
Response from Kevin on Sep 16, 2023
Hello Yvonne, Thank you very much for your business and thanks for write a review. Sorry about inconvenience you had during your stay. Outlast in the bathroom is a secured GFCI. Sometimes it stripped out on overload. upon check out we found it was just stripped and turned back on by pressing switch in the center of plug.

6/10 Okay

Roy

Traveled with partner
Pass
Stayed 1 night in Sep 2023
Response from Kevin on Sep 16, 2023
Hello Roy. Thank you very much for your business and time to write a review. Please see us again on your next trip.

4/10 Poor

Dulci

Disliked: Cleanliness, property conditions & facilities
The floor was dirty and the towels had stains on them.
Stayed 1 night in Aug 2023
Response from Kevin on Aug 21, 2023
Dear Guest, Thank you very much for your business and time to write a review on your experience of stay. Will take an action on the inconvenience you had during your stay and will make sure it will not happen again. Thank you

8/10 Good

William, Stuart

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Kevin on Aug 21, 2023
Dear Guest, Thank you very much for your business and time to write a review on your experience of stay. It is nice to know that your stay was pleasant Please see us again on your next trip. Thank you .

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When my husband and I got there, the check in was quick and easy. We initially booked a 2 bed room because it was cheaper, but was offered a free upgrade to the suite since we only needed 1 bed.
Stayed 1 night in Jul 2023
Response from Kevin on Aug 21, 2023
Dear Guest, Thank you very much for your business and time to write a review on your experience of stay. It is nice to know that your stay was pleasant Please see us again on your next trip. Thank you .

2/10 Terrible

tim

Disliked: Cleanliness, staff & service, property conditions & facilities
Unfortunately this is the only Hotel available in this community. The Hotel is very outdated with old bicycles, recliners and trash around in the Halls. The room smelled extremely musty with filthy carpets (white socks turned black just walking on it) and the smart TV did not work with no internet even available. Run away! Travel another 15 minutes to Sioux Falls!
Stayed 1 night in Jul 2023
Response from Kevin on Aug 21, 2023
Dear Guest, Thank you very much for your business and time to write a review on your experience of stay. Will take an action on the inconvenience you had during your stay and will make sure it will not happen again. Thank you

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

6/10 Okay

Tina, Frederick

Traveled with partner
Not great. Safe, clean, quiet. Run down
Stayed 1 night in May 2023
Response from Kevin on Jun 5, 2023
Dear Guest, Thank you very much for your business. we appreciate your time to write a review on us. Please us again on your next trip to Beresford SD area.

6/10 Okay

peter

Business traveler
Disliked: Staff & service, property conditions & facilities
poor attitude of staff
Stayed 1 night in May 2023
Response from Kevin on Jun 5, 2023
Dear Guest, Thank you very much for your business and letting us know about staff behavior issue. Will talk to the front desk person who checked you and and find out what happen. Please see us again on your next trip to Beresford SD or visiting surrounding area.

10/10 Excellent

joelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Kevin on Nov 21, 2023
Dear Guest Joelle, Thank you for your feedback and your business.

4/10 Poor

Marianella

Stayed 1 night in Apr 2023
Response from Kevin on Apr 20, 2023
Dear Guest, Thank you very much for your business and time to write a review on us. it could be more efficient if you have write something or informed us what was made you little unhappy. Please see us again on your next visit of Beresford SD

8/10 Good

timothy

Liked: Cleanliness, property conditions & facilities, room comfort
Room was clean and comfortable. Convenient location to see my family over the holidays.
Stayed 2 nights in Dec 2022
Response from Kevin on Jan 23, 2023
Dear Guest, We appreciate your business and time to write a review. It is nice to know that your stay was nice and great. Please see us again on your next trip to Beresford SD or surrounding area.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Kevin on Dec 18, 2022
Dear Guest, due to kept your info Anonymous we can't track on what kind of inconvenience you had during your stay. If you think that your stay was under your expectation then are sorry. Thanks for your business.

6/10 Okay

joelle

Traveled with family
Liked: Staff & service
Stayed 1 night in Nov 2022
Response from Kevin on Dec 18, 2022
Hello Joelle, Thank you very much for letting us know about your stay at Beresford SD property. We appreciate your business and expect that your trip was nice and pleasant.

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2022

8/10 Good

Kathy, Alcester

Stayed 1 night in Oct 2022

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty
The place sink, the back door and inside and outside was nasty. The room was not the best and the commode wouldnt work. The sheets and bed was clean so we just went to bed and left early
Stayed 1 night in Sep 2022
Response from Paul on Oct 11, 2022
Hello, Sorry about inconvenience you had during your stay if you think. Anonymous reviews are not considered as correct info.

4/10 Poor

Gayle

Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2022

10/10 Excellent

Penny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The parking lot's big enough for my SUV and my motorcycle trailer
Stayed 1 night in Jul 2022
Response from Kevin on Aug 25, 2022
Hello Penny, We appreciate your time to write a review and your business. See us again on your visit of Beresford SD

6/10 Okay

Maxcey

Traveled with group
Liked: Room comfort
Disliked: Cleanliness
Outside of motel was nasty. The back entrance was not secure and there was trash all over the ground. Key fob entry was not functioning at any of the entrances so doors were all unlocked. Room was clean, mattress was comfortable. Breakfast was not even an option. The cereal containers were empty.
Stayed 1 night in Jul 2022
Response from Kevin on Aug 7, 2022
Dear Guest Maxcey, Thank you for letting us know about the Trash, Parking lot and door lock Sorry about the inconvenience you hade during your stay. We will make sure everything will be up in order.

6/10 Okay

scott

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Old tire laying outside my window. Weedeating needed everywhere. Coke vending machine near lobby 'out of service.' Bathroom near lobby 'out of service.'
Stayed 1 night in Jul 2022
Response from Kevin on Aug 7, 2022
Dear Guest Maxcey, Thank you for letting us know about the Trash, Parking lot and vending machine. Sorry about the inconvenience you hade during your stay. We will make sure everything will be up in order.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wedding Stay
Good hotel stay for the price. Clean rooms and lite breakfast including waffles and cereal. Overall good service. Gas station right next door.
Stayed 1 night in Jun 2022

6/10 Okay

Lisa

Disliked: Property conditions & facilities
Okay. Good price
It was okay. Nothing special and nothing super bad either. The bedding and drapes looked out of the 60s, which is okay. The vending machines didn't work. The breakfast was limited. It appeared clean
Stayed 1 night in Mar 2022

8/10 Good

Collette

Stayed 2 nights in Jan 2022

6/10 Okay

Tom

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Upgrade
Stayed 1 night in Dec 2021

2/10 Terrible

Barb

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I do not think I have ever stayed at a dirtier hotel in my life. And a I travel a ton. We were looking for a place that allowed dogs near a restaurant - on a long drive. The exterior was so full of trash - we did not even want our dogs walking through the parking lot. Inside - was filthy as well. Broken air conditioning units and refrigerators stacked in the hallway? It was unbelievable. Not sure how they still have a Super 8 Flag...even that low standard brand would inspect and not approve.
Stayed 1 night in Dec 2021

4/10 Poor

Victoria, Laramie

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
How convenient lots of out of order signs much like other Super 8's we've stayed at, you wonder, do they just put these up so they don't have to spend money fixing them?? Stayed at one, the hot tub has been "out of order" for years, don't fix it, doesn't cost $, and you don't have to run it, which also costs $!!! HMMMMM
Stayed 1 night in Nov 2021
Response from Kevin on Nov 30, 2021
Hello Victoria, We are listed as no pool no hot tub property. This property is listed with no pool property from previous ownership. Sorry about inconvenience if you think it was.

2/10 Terrible

Venicio

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Kevin on Nov 30, 2021
Dear Guest. Thank you very much for time to rate us. There must be some kind of discretion of inconvenience if you had which can give us an idea about what was wrong and what need to be taken care off. Thanks for your business.

2/10 Terrible

Leon

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I do not have anything to say good about the Super 8 motel.
Stayed 1 night in Sep 2021
Response from Kevin on Sep 23, 2021
Dear Guest, It could be better if you have informed us about your inconvenience for resolution. Without any information how can we know what was god and bad? Thanks for your business.

4/10 Poor

Verified traveler

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I suspect lack of staff was to blame. That said, the outside area was so neglected that it looked as though it was a deserted property. Windows entering into the lobby had not been washed in a long time. The gentleman that checked us in was very polite and courteous. And the lobby area was clean. Our room was a disappointment. Our bedspreads were very stained-and possibly dirty. The corners and edges of the carpet along the walls hadn't been vacuumed in quite a while. Our bed sheets were clean. Our bathroom was clean. Our towels were clean The complimentary soap and lotion bottles were already half used. There were orange pipes running through the bathroom near the ceiling, instead of being installed above the ceiling to conceal them. Our television for some reason would not stay off. We had to disconnect the power. The continental breakfast was minimal. But the coffee was actually very good. Ha! As I said- I suspect Alot of these issues are due to lack of staff, because the entire time we stayed there I only saw one person. There was no one to be seen when we checked out. Hopefully they will be able to get more staff to get caught up on what they have fallen behind on.
Stayed 1 night in Aug 2021
Response from Kevin on Sep 1, 2021
Dear Guest, Sorry about inconvenience. As you said, All business now a days having huge employee issue. Nobody wants to work. I don't understand one thing - There are thousands and thousands of job opening and still unemployment rate is way too high. Even by paying $15.00 per hour people are not wanting to work.

10/10 Excellent

jim

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2021

10/10 Excellent

David

Stayed 1 night in Jul 2021
Response from Kevin on Sep 23, 2021
Hello David, It is nice to know that your stay was good by seeing you have scored us 10 out of 10. Thanks again. See us on your next trip of Beresford SD

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
The hotel did NOT have my reservation and charged me again for the stay. NOT happy!
Stayed 1 night in Jul 2021
Response from Kevin on Sep 1, 2021
Dear Guest, If hotel didn't have your reservation, Then hotel should not have payment option too. It is your responsibility to talk to Expedia and find out that where is your reservation. If hotel didn't have reservation then Expedia must have taken money from your credit card, Because when guest make reservation on Expedia, Expedia is collecting money from Gust card and Hotel is getting paid by Expedia provided credit card. Please contact Expedia

6/10 Okay

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Super 8 best continental breakfast of all motel
Had to go purchase extension cord to run bi pap breathing machines and multiple outlet adapters to charge our phones and other electronics. Breakfast was best we had over intire 7 days on road except for kitchenette rental
Stayed 1 night in Jul 2021
Response from Kevin on Sep 1, 2021
Hello Cheryl, Thanks for letting us know about your inconvenience of electric plugins. We appreciate your business. See us again on your next or return trip.

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Needs a lot of remodeling, the rooms were very outdated and the dresser was particleboard and lioked like it was falling apart. There was rust spots on all metal finishings. Broken chairs outside, made it look dumpy!
Stayed 1 night in Jul 2021
Response from Kevin on Jul 15, 2021
Dear Guest, Thank you very much for your business. Glad to here about your an excellent stay.

6/10 Okay

Verified traveler

Stayed 2 nights in Jul 2021
Response from Kevin on Sep 1, 2021
Dear Guest, Thanks for rating us 3 out of 5. We haven't find any notes in your review. Hoping everything was good

8/10 Good

A Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable, Pleasant and Convenient
Pleasant, clean, spacious, convenient and roomy. Nice budget hotel.
Stayed 1 night in Jun 2021
Response from Kevin on Jul 10, 2021
Dear Guest, Thank you very much for share your experience of your stay at Super8 Beresford SD. See us again on your next trip of Beresford or surrounding area

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty. Pool was broke and green! Nasty! No locks on outside doors
Stayed 2 nights in Jun 2021
Response from Kevin on Jul 10, 2021
Dear Guest, There is no pool advertised on any website. No need to complaint about pool as pool is closed from 2010. Pool area is always locked and out second storage room. This location is in rural and very safe area. Thanks for your business and sorry about any inconvenience you had during your stay.

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad place
The room stunk bad because there was a smelly bag of green beads in the vent, the bedspreads were dirty and stained, the floors were dirty and hadn’t been vacuumed in a while there was little particles of stuff in the carpet and the toilet paper roll had only a little bit of toilet paper on it.
Stayed 2 nights in Jun 2021
Response from Kevin on Jul 10, 2021
Dear Guest, Thanks for letting us know about your less satisfaction of your stay. we are sorry about inconvenience. It could be more batter if you have brought in our attention while you was at the property and we could provided a clean bedspread. If you have provided us your name then we could take an action on the particular housekeeper.

8/10 Good

Verified traveler

Stayed 2 nights in May 2021
Response from Kevin on Jun 14, 2021
Dear Guest, Thank a lot for share your experience of your stay at Super8 Beresford SD. It could be better if you have provided your info for our better understanding about your stay by provided us room number. by that way we can know who cleaned your room etc. Again we appreciate your time and business. Please see us again on your next visit of Beresford SD

4/10 Poor

Verified traveler

Business traveler, Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Toilet paper not stocked. Shampoo was left used by previous guest. Microwave gross dirty.
Stayed 1 night in May 2021
Response from Joshua on Jun 10, 2021
Dear Guest, Thank you for your review. Unfortunately your review will not count as it has no name, Because without name we are not able to locate which room this was happen an or what date happen. Otherwise we can take an action correctly.

6/10 Okay

Verified traveler

Disliked: Staff & service
Stayed 2 nights in May 2021
Response from Kevin on May 27, 2021
Dear Guest, We appreciate your time to right a review on us. it could be better if you have let us know about your any inconvenience for correct it. Please see us again on your next trip to Beresford SD

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property and facilities dirty. Holes in ceiling and room dirty. Everything was bare minimum. Not worth the $65
Stayed 1 night in Apr 2021
Response from Anthony on May 5, 2021
Dear Guest, Thank you very much for your time to write a review on us. It could be right if you have provided your name to find out which room did you stay for understanding what was wrong in the room.