Ratings based on 97 Verified Reviews
They paid and stayed. We double-checked.
2.4 Room cleanliness
2.3 Service & staff
2.3 Room comfort
1.8 Hotel condition
They paid and stayed.
by A verified traveler from N
Posted Oct 25, 2015
Was dirty and a bit stinky. Had mold on the shower curtain as well.
by A verified traveler from Minnesota
Worst experience I have had staying at a hotel!Posted Oct 5, 2015
I wish I would have took the previous reviews of this hotel more seriously before booking a room here. It was by far my worst experience at a hotel because of the way my family and I were treated while staying there and the room conditions. When we arrived to check-in, they said we would be placed in smoking rooms, and that they did not have any non-smoking rooms available. I reserved 2 NON-SMOKING rooms through Expedia. But they refused to move us and blamed all issues on Expedia. Then later that night at around midnight, after my family and I got back from a concert, we flushed our toilets only to have the bathrooms flood the floor and bathtub. This happened in BOTH of our rooms on the basement level. We had poop come up in the bathtub. It was disgusting. Then they decided they could move us into NON-SMOKING ROOMS at 1 AM. So all of a sudden, they had 2 non-smoking rooms available to us after they just told us earlier that day that they were all booked up and had no rooms available. Oh and then the lights in our new room did not work (only the bathroom lights worked). After we spoke to them and mentioned all of this, they said we should feel lucky that they decided to move us into other rooms rather than kick us out. They never apologized for the inconvenience but only treated us with more disrespect. I understand that sewer backups can happen at hotels, but I have never been treated so disrespectfully by hotel owners/staff. If you can avoid staying here, PLEASE DO!
for Everyoneby A verified traveler
Nice hotel close to everythingPosted Aug 18, 2015
Pros: Close to everything
Cons: Continental breakfast
Location: Close to all shopping and major attractions.
Had a wonderful time, with many things in the area to do and explore.
for Couplesby A verified traveler
A very low quality hotelPosted Aug 16, 2015 on Hotels
Room felt damp, in July, despite the AC keeping it quite cool. Floor was unclean. King bed was low quality and moved a lot. Breakfast was very limited and low quality. Stayed in a bottom floor room which is half below ground so the window is at ground level with parked cars a couple of feet away. Felt uncomfortable and unsafe.
for Getaway With Friendsby Matthew from Albany
Hotel under construction summer of 2015Posted Aug 12, 2015 on Hotels
Hotel is clearly under construction. Bathtub didn't drain. But the room was a generally fine place to crash.
for Familiesby Aaron from Madison
Don't do it!Posted Aug 11, 2015 on Hotels
Horrible. I'm not too picky but this place was gross.
by A verified traveler
Horrible. Do not go here.Posted Aug 6, 2015
Pros: Absolutely nothing.
After spending 10 minutes just trying to get onto the parking lot, the driveway is off a service road, but there are no signs saying how to get to the service road. Finally go there and they gave us a smoking room, even though I had booked a non-smoking room. And showed my confirmation saying that. They refused to acknowledge that they made a mistake, kept insisting it was Expedia's mistake. Expedia talked to them as well, so Expedia refunded us, but we were still able to stay at the hotel, as there were no other rooms available near us. The staff was very rude and didn't seem to care at all about the guests. The whole building is run down and needs upgrading, and cleaning. It was very dirty and smelled. Even the lobby smelled like smoke. Our room door wouldn't close unless we slammed it. The continental breakfast was the worst I have ever seen, white bread (no variety) , make your own waffle and yogurt. That's it. It was pathetic, we did not eat breakfast there. I will never go back here, and after 2 disappointing visits to Super 8's I will never book with a Super 8 again.
for Couplesby rudy from watertown
Posted Aug 6, 2015 on Hotels
rooms were not clean ice machine broke only good thing about room is the air conditioner worked
for Couplesby Cheryl from Milwaukee, Wi
Worst service everPosted Aug 5, 2015 on Hotels
When we arrived well after check in time room was not clean. Had to wait 45 minutes for counter person to get us a room. Another couple didn't have AC or a TV in their room. We will not stay at any Super 8 Motels ever again.
for Getaway With Friendsby A verified traveler
Very disappointed!!Posted Jul 28, 2015 on Hotels
First of all, we had requested a non-smoking room but she put us in a smoking room which was filthy and stink! The entrance (road) coming into the hotel was dangerous because it looked like the road went straight in front of the hotel but it didn't and I could have had an accident. I saw where one car went over this curb and there was skid marks and looks like they lost part of their car. The hallway carpets were so filthy too as were the ones in our room. I looked for another hotel but the city was booked so we had no choice but to sleep there. Leaving the window up brought some relief from the cigarette smoke lingering in the room. Thankful we were on the third floor. We woke up to the smell of marijuana smoke too! I was no unhappy with this hotel and I WILL NEVER STAY HERE AGAIN! Don't waste your money!