Ratings based on 1,717 Verified Reviews

4.1 out of 5
87% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Rude staff, dirty, smelly and loud.

Posted Oct 18, 2017
The staff was rude never even apologized for putting us in room that had not been clean and even acted upset the we complained. The only nice thing was the swim area if it had not been for my kiddo loving that I wouldn't have stayed at all.
Comment from Hotel Management
Oct 20, 2017 by Heather , Hotel Management
I am sorry that you had an encounter at our establishment that did not go as it should have. I apologize for your stay and will be discussing with my staff about how we are here for our guests and they are never to be treated any way close to how you were treated. We have higher standards then that. I am pleased to hear that your little one enjoyed the pool.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 17, 2017
We happened to get a room where we could hear trucks beeping all night.
5 out of 5
Recommended
for Everyone
by A verified traveler from south Dakota

Posted Oct 17, 2017
Great staff, clean room. Good experience I would definately stay there again!
Comment from Hotel Management
Oct 19, 2017 by Heather , Hotel Management
Thank you Connie, we enjoy seeing 5 out 5. We try make your stays as great as we can. Our staff enjoy what they do and it shows in every department you encounter. Thank you for staying with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from NE Iowa

I will admit, I was leery...

Posted Oct 10, 2017
Usually, when I've stayed at places that were not part of a chain, they've been kind of...scary. I had looked at the pictures and reviews repeatedly, obsessing over whether I had made the correct choice for at least a month. I was NOT disappointed. The staff were incredibly friendly, the hotel overall and the room itself were clean. There is an adorable center courtyard with a fire pit, several seating areas, a couple of grills, and a great faux creek. There is a small area with a few games and vending machines by the ice machine. Breakfast was good and we were surprised by flavored Belgian waffles. The eating area was bright and laid out well. The pool... What can I say about the pool except that I had to fight with my kids to get them OUT of there. My youngest wouldn't stay off the waterslide. I went down it and it was pretty cool! The hot tub was a bit on the warm side. EVERYONE played with the water feature in the zero depth entry area - kids and adults! The room was cozy. One lamp didn't have a light bulb but it wasn't a huge deal, as it was the one next to the TV and it probably would have caused a glare anyways. The bathroom doesn't have a vent which just made it a little warm for the 4th person to shower. The beds were clean and had a double layer of mattress covers. We were just visiting Sioux Falls for fun, so I don't know if or when we'll be back, but if we are, I'm definitely checking this place out again!!
Comment from Hotel Management
Oct 12, 2017 by Heather , Hotel Management
Crystal thank you so much for staying with us, I can see how that can be nerve racking and some what mentally consuming when you are looking for places to stay and then wondering did I make the right choice or am I going to get there and panic and need a back up place just in case. I am very pleased to hear that the whole family was able to enjoy themselves and your mind was put at ease. We appreciate your kind words and hope that you do visit Sioux Falls again and we are on the list. Thank you!
5 out of 5
Recommended
for Everyone
by A verified traveler from wisconsin

Getaway

Posted Oct 7, 2017
We loved the cleanliness of this hotel and the breakfast was great! Very cute decor in eating area! Keep up the great work, will be bringing All family next june
Comment from Hotel Management
Oct 8, 2017 by Heather , Hotel Management
Jill we love to hear how we are doing, thank you for taking time to leave us a review of your stay. I am looking forward to the whole family in June, great time to use the courtyard and grills.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 7, 2017
We were traveling and this was a nice affordable place to stay at. The complimentary breakfast had lots of healthy options.
Comment from Hotel Management
Oct 8, 2017 by Heather , Hotel Management
4 out of 5 is doing pretty well, thank you! Our breakfast does have many options for even the pickiest of eaters. Thank you for staying with us.
4 out of 5
Recommended
for Everyone
by A verified traveler from wyoming

Nice interior patio

Posted Oct 4, 2017
Enjoyed our stay. That all. Be satisfied Nnmnnbnnbbnnbvbnn
Comment from Hotel Management
Oct 5, 2017 by Heather , Hotel Management
Thank you for leaving a review of your stay, we enjoy hearing how our guests are enjoying themselves. Our courtyard is amazing in all seasons, we have the fire place going and its cozy. Thank you again!
3 out of 5
by A verified traveler from minnesota

Nothing special

Posted Oct 4, 2017
Pros: The breakfast
Cons: Cleaner rooms, nicer hot tub area
Location: Casino is 5-10 miles away.
Breakfast was good, rooms could have been cleaner. Hot tub & sauna was in a very small room. Not very appealing, we never ended up using it, even though that’s why we payed extra, because of the accommodations. My sister picked this out, had I know we were near a casino, I probably would have stayed there instead. The casino rate was a cheaper rate.
Comment from Hotel Management
Oct 12, 2017 by Heather , Hotel Management
Barbara I appreciate you taking time to leave a review that does help future guests. Our bathrooms are small and we are always trying to find ways to make more space in there since we have to work with what we have there. Our pool area is where our hot tub is located, and we have a 167 ft slide out there. I am glad you were able to enjoy the casino its always good.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 29, 2017
Only stayed one night, but we were welcomed as if we were staying for a week.
Comment from Hotel Management
Sep 29, 2017 by Heather , Hotel Management
We enjoy our guests and I am pleased to hear that you enjoyed your time with us. Thank you for choosing us we understand the many choices Sioux Falls has for hotels.
5 out of 5
Recommended
for Everyone
by A verified traveler

Garth Brooks

Posted Sep 28, 2017
Friendly staff. Appreciated the shuttle service to and from the concert. Breakfast was amazing.
Comment from Hotel Management
Sep 29, 2017 by Heather , Hotel Management
Oh Garth we had the best time with our Garth fans, our shuttles were running and the crowds were so wonderful. We appreciate the nice review of your night with us!