This hotel is located in a very good location, near to the main tourist attractions. Metro, train and ferry terminals are in walking distance to the hotel along with a good variety of restaurants, shops and takeaways.
Had a room booked for a week with two single bed at this hotel. This room was decent in size. Rooms were clean and cleaned daily by the lovely lady. The beds in the room were found to be uncomfortable for me and my friend. Hard, extra stiff mattresses made getting a good nights sleep difficult. The single beds are on the small size, with my feet sticking out the bed (I’m 6ft). Beds moved very easily due to the laminate flooring in the rooms.
We had paid for breakfast at this hotel which I feel was a mistake. Poor quality of food and variety. I have stayed in Istanbul hotels offering free breakfasts with better quality and variety therefore was disappointed having paid extra for this level of breakfast.
The staff were friendly and warm, always acknowledging you on entering and exiting the hotel. However I was left bemused on checking out when the staff failed to open the door whilst I juggled two suitcases and a bag. I was most disappointed at this.
I had arranged a transport service with the hotel. Paid with a combination of euros and GBP on checking in but when paying for the airport transfer in advance of checking out was told GBP is not accepted, some consistency lacking.
Overall this could be a good hotel with some changes.