Ratings based on 242 Verified Reviews

4.4 out of 5
88% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Maidstone, Kent,UK

Lovely hotel. Excellent staff.

Posted Sep 24, 2017
Lovely spa hotel. Great pool area. Excellent staff.
Comment from Hotel Management
Sep 26, 2017 by Simonetta C. , Hotel Management
Dear Guest, we all thank You very much for Your kind review as well for the beautiful photos.you posted. We hope you had a pleasant journey back home and we can welcome You back. Best regards, the Management
5 out of 5
Recommended
for Everyone
by A verified traveler from London

A Grand Anniversary Treat

Posted Sep 22, 2017
We aren't usually 5 star travellers but this was for our 30th wedding anniversary and the hotel fulfilled all our hopes. A complementary bottle of Prosecco in an ice bucket on the sun deck was very welcome as were the fresh flowers in the room and the spotless cleaning of the room on each of the 10 days. The staff never failed to smile and greet us and the breakfast was a massive array of fabulous and fresh foods to start your day. Sadly for us the evening meals and the spa treatments were out of our price range but the views of the lake and castle from the hotel will live with us forever. The hotel is ideally positioned just outside the wooden bridge into the old town and you are made to feel welcome at the other hotels owned by the company where we had the pleasure of watching and listening to their singer Brunetta on a number of occasions. We were a bit unlucky with the weather but the joy of staying at this hotel made up for any disappointment as we could relax in our room, the bar, the spa & jacuzzi area or the lovely warm pool. Thanks to the manager and the staff for a memorable stay
Comment from Hotel Management
Sep 26, 2017 by Simonetta C. , Hotel Management
Dear Guest, thank You for Your Feedback and Your positive comments. We are really very happy that You spent such a pleasant stay with us and You appreciated our service as well our attentions for Your 30th Anniversary. We really hope to welcome You again and remain with kind regards, The Management
5 out of 5
Recommended
for Everyone
by A verified traveler

Classy hotel in a perfect location

Posted Sep 17, 2017
Perfect location right beside Sirmione's castle. Nothing was too much trouble from the staff. Very comfortable and clean room. Grounds beautiful overlooking the lake with views of mountains. Idyllic sun lounger positions on the pontoon beside the pool - which were never crowded or hard to obtain.
Comment from Hotel Management
Sep 26, 2017 by Simonetta C. , Hotel Management
Dear Guest, thank You for Your review and for Your compliments about the location , service and facilities. We hope You will have the opportunity to visit us in the near future, Best regards, the Management
5 out of 5
Recommended
for Everyone
by A verified traveler from sheffield

Beautiful hotel

Posted Aug 7, 2017
A really good hotel in a beautiful location next to the castle and the lake. Only a short walk to the town and the many shops and restaurants. A brilliant location for a special holiday.
Comment from Hotel Management
Aug 10, 2017 by Simonetta C. , Hotel Management
Dear Guest! thank You very much for Your nice review. We are very glad to know You appreciated our location as well as our service. We hope to welcome You again . Best regards the Management
5 out of 5
Recommended
for Couples
by A verified traveler from Selby, UK

Excellent Hotel

Posted Aug 2, 2017
Pros: A high standard maintained in every department.
Location: Close to the town, easy to walk into and visit the local shops and many restaurants.
Excellent hotel with good facilities and friendly staff in a very good location.
Comment from Hotel Management
Aug 5, 2017 by Simonetta C. , Hotel Management
Dear Guest, thank You very much for Your wonderful review. We are very proud that You liked our hotel so much! We hope to welcome You soon again and remain with kind regards. The Management
5 out of 5
Recommended
for Everyone
by A verified traveler from kent

CANT GET ANY BETTER

Posted Jul 10, 2017
Pros: location, breakfast
Cons: nothing
Location: With plenty of Restaurants all within minutes walk of the hotel . you will be spoilt for choice. The ferry to MALCESINE for the cable car is a must
Staff, location, breakfast everything was brilliant.
Comment from Hotel Management
Jul 14, 2017 by Simonetta C. , Hotel Management
Dear Guest, we are very glad to know You had a nice stay with us. Thank You for your compliments for our location and for the variety of our breakfast . We hope You will have the opportunity to visit us in the near future, we all look forward to welcoming You back to Sirmione. Best regards The Management
4 out of 5
Recommended
for Couples
by A verified traveler

Nice hotel, friendly staff.

Posted Jul 2, 2017
Pros: Spa, pool, staff, breakfast
Cons: staff knowledge - one person on reception didn't know much about boat rides on the lake. dinner prices are expensive when compared to town prices
Location: location is great - near town, near the lake. easy to get to the ferries to travel around the lake
This is a good hotel very close to the town centre where all the restaurants are. Staff were good, pool interesting, great views
Comment from Hotel Management
Jul 8, 2017 by SCoazzoli , Hotel Management
Dear Guest, thank you for Your nice comments about the location of our Hotel as well the thermal pool facility. We are sorry obout the matter with our staff, we'll take note to improve our service. we hope you had a pleasant journey back home and we can welcome You back in a not too distant future to Sirmione. Best regards, the Management
5 out of 5
by ROMEY

Stunning hotel, location & excellent staff

Posted Jun 19, 2017 on Hotels
Beautiful hotel room with 2 aspects of castle & Lake from room & jacuzzi bath, balcony view onto car park but still view of Lake. Bed so comfortable with Linen bedding. Had our own steam room with lots of different jets & music. Breakfast was excellent with everything & more you could want, even Prosecco! Beautifully situated on the Lake & very quiet even though next to Castle & entrance of old town. Staff so helpful & nothing too much trouble. Thermal pool unusual in the heat however relaxing & can swim in Lake if wanting to cool off. Didn't use spa as had everything in our room! Will definitely return to this wonderful hotel.
Comment from Hotel Management
Jun 23, 2017
Dear esteemed Guest, thank You very much for this wonderful review. We are very proud that you liked our hotel so much. We hope to see You soon and remain with kind regards. The Management.
5 out of 5
Recommended
for Everyone
by A verified traveler from kent uk

Lovely hotel, beautiful lake view

Posted Jun 10, 2017
Pros: Everything
Cons: Would have tea n coffee making facilities in room
Location: In the best location for all needed restaurants, bars and shops
Loved this hotel, staff really helpful, perfect lakeside view
Comment from Hotel Management
Jun 23, 2017 by S.Coazzoli , Hotel Management
Dear Guest, thank You for Your nice comment about the location of the hotel, which is a historical listed building, part of the historical places of Italy as well as our facilities. We hope you had a pleasant journey back home and we can welcome You back in a not too distant future at our hotel The Management
5 out of 5
Recommended
for Everyone
by A verified traveler from Guildford

Beautiful hotel right next to Sirmione castle

Posted May 31, 2017
Great location overlooking Lake Garda - stunning views. Perfect staff - all very helpful and willing. Lovely stylish long established hotel. There is the odd whiff of sulphur at the back of the hotel as you'd expect in a spa type place - unless you like that smell - sit at the other end
Comment from Hotel Management
Jun 10, 2017 by Simonetta C. , Hotel Management
Dear Guest, thank You very much for Your positve comment. We are delighted to know You appreciated our location , SPA facilities and also our staff. We hope to welcome You back again in a next future. Best regards the Management