Ratings based on 86 Verified Reviews

4.6 out of 5
94% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Kuwait

Love It

Posted Nov 20, 2017
Amazing location, rooms, service. One of the best hotels I’ve ever stayed in. Its simple and almost boutique size but at the same time fully capable to handle your needs. The staff are super friendly and the rooms are so nice.
Comment from Hotel Management
Nov 21, 2017 by Asli F, Hotel Management
Dear Khaled, Thank you very much for your valuable feedback.We are truly delighted to see that you had a nice stay with us and our services along with the facilities exceeded your expectations.We pay utmost attention to our services and it is very motivating when we receive your appreciation. We look forward to welcoming you back to our hotel. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler from makati, philippines

Awesome hotel

Posted Nov 8, 2017
Really liked this hotel. The location was great. It was walking distance to stores and restaurants. Great neighborhood. Staff was very attentive and accommodating.
Comment from Hotel Management
Nov 11, 2017 by Asli F, Hotel Management
Dear jody, Thank you very much for your feedback. We are truly delighted to see that you had a very nice stay and felt comfortable with the hotel's location. It is additionally very motivating to receive your compliments towards our staff. We look forward to welcoming you back to our hotel. Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveler from jordan

Excellent Hotel

Posted Oct 24, 2017
It’s highly recommended hotel I enjoyed to be here. next trip to istanbul i will book to this hotel.
Comment from Hotel Management
Oct 25, 2017 by Asli F, Hotel Management
Dear Sultan, Thank you very much for your feedback. We are truly delighted to see that you enjoyed your stay and we achieved to become your preferred hotel in the city. We look forward to welcoming you back to our hotel. Sincerely,
3 out of 5
by A verified traveler

Nice location but definitely 4 star

Posted Oct 10, 2017
Windows could not keep the noise, wooden floors therefore you hear every movement from top floor, most of the employees don't speak English, towels were extremely old I had to ask them to change them, first 5 star that does put daily complaintry mineral water nor fruits for arrival. Over all I would never go again
Comment from Hotel Management
Oct 13, 2017 by Asli F, Hotel Management
Dear Guest, Thank you very much for your feedback. We are very sorry to learn your dissatisfaction with some aspects of your stay and see that we could not make your stay a truly satisfactory one. Please rest assured that we shared your comments regarding the condition of the towels with related departments. Regarding complimentary water, I would like to inform you we provide unlimited drinking water with the glass sink which is marked as 'drinking water' located right next to the porcelain sink at the vanity area for other purposes in the bathroom. While our guests comfort and providing them with unlimited source of drinking water is of utmost importance to us, we are equally committed to preserving the natural resources of our World. So that we are using Reverse Osmosis (RO) water purification technology which requires considerable investment in terms of infrastructure, equipment for each room and maintenance. However we will be happy to provide you with bottled water if you request on your future visits. We value your comments greatly and please rest assured that will be evaluating all issues you raised to our attention. We look forward to welcoming you back to our hotel. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Sep 24, 2017
Every thing went perfect service location price and more
Comment from Hotel Management
Sep 26, 2017 by Asli F, Hotel Management
Dear Guest, Thank you very much your feedback. We are delighted to see that you enjoyed your stay and the service provided as well as our hotel's location. We look forward to welcoming you back to our hotel. Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveler from toronto canada

one of the best hotel in Istanbul

Posted Aug 21, 2017
The hotel is excellent condition and location, the staff are well trained they will help you with anything you need specialty the guys at the front door and the help desk every time we taking a taxi or uber they will talk to the driver before we get in the vehicle to make sure we are safe and going to the right place. If you looking for quality hotel clean and excellent service no more searching just Book the park Hyatt Istanbul trust me My problem with my booking was with Expedia I requested a room for two adults and two kids 4 and 7 and Expedia booked me a room with one king bed for four people and I get no where with Expedia to correct the problem The hotel provided us a small camping bed and my wife and the two kids slept in one bed the hotel manager did the best she can do and apologize for the problem this will be last time I will ever use Expedia thank you and good by Expedia. Thank you
Comment from Hotel Management
Aug 28, 2017 by Asli F, Hotel Management
Dear omar, Thank you very much for your detailed feedback. We are very sorry for the inconvenience you faced regarding extra bed.However, we are glad that this issue did not distract your memory of a remarkable stay with us. It is most pleasant for us to see that our services and the hotel's location exceeded your expectations thoroughly. We look forward to welcoming you back to our hotel. Sincerely,
5 out of 5
by Huseyin

Felt like in an Italian movie...

Posted Aug 16, 2017 on Hotels
A very nice hotel in a charming district. The amenities are great and the spirit of this ancient building has been preserved.
Comment from Hotel Management
Aug 21, 2017
Dear Huseyin, Thank you very much for your comments. We are happy to see that you enjoyed your stay in overall and the design of our hotel. We look forward to welcoming you back to our hotel. Sincerely, Asli F
5 out of 5
by Luis R

Probably the best hotel in Istambul

Posted Jul 19, 2017 on Hotels
I could observe that the service and treatment is especial to every guest. The rooms are huge, with every amenity available, the a/c is great, the bathroom feels like a spa and the room service is great. It is in the middle of the chick and opulent part of Istambul-close to the best stores and good restaurants. And...the price is excellent!!
Comment from Hotel Management
Jul 24, 2017
Dear Luis R, Thank you very much for your feedback. We are truly delighted to see that you had a nice stay with us and our services along with the facilities exceeded your expectations. We look forward to welcoming you back to our hotel. Sincerely, Asli F
4 out of 5
by david

Posted Jul 13, 2017 on Hotels
nice amenities but design ideas strange
Comment from Hotel Management
Jul 17, 2017
Dear david, Thank you for your feedback.We are delighted to see that you enjoyed the amenities we offered and we will share your valuable comments with related departments as your comments are most helpful for improving our services. We look forward to welcoming you back to our hotel. Sincerely,
5 out of 5
by A verified traveler

Wonderful hotel!

Posted Jun 28, 2017 on Hotels
We stayed here for 1 night, and we loved our stay at Park Hyatt. The rooms are very clean, and we loved the decor. Had a relaxing bath and the bathroom had shower area and bathtub. The room was very spacious, and service was wonderful. It is very close to the shopping area. The breakfast is very tasty though not a lot of variety. Loved the menemen!
Comment from Hotel Management
Jul 1, 2017
Dear guest, Thank you very much for your feedback. We are truly delighted to see that you had a nice stay with us and our services along with the facilities exceeded your expectations. We look forward to welcoming you back to our hotel. Sincerely, Asli F