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Reviews of Point Hotel Barbaros

5 out of 5
Point Hotel Barbaros
Yildiz Posta Cad. No. 29, Istanbul, Istanbul

Reviews

8.4

Very Good

Rating 10 - Excellent. 407 out of 789 reviews" "
Rating 8 - Good. 223 out of 789 reviews" "
Rating 6 - Okay. 76 out of 789 reviews" "
Rating 4 - Poor. 34 out of 789 reviews" "
Rating 2 - Terrible. 49 out of 789 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Harpreet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Mar 2024
Response from GUEST RELATIONS DEPARTMENT on Mar 17, 2024
Dear Harpreet,A warm thank you for your 10-star review following your recent experience at Point Hotel Barbaros. We are delighted that you had a pleasant and memorable stay with us.We hope that we will have the pleasure to welcome you again in the future.Best regards,

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. Thank you.
Stayed 3 nights in Jan 2024
Response from GUEST RELATIONS DEPARTMENT on Jan 26, 2024
Dear Robert,A warm thank you for your 10-star review following your recent experience at Point Hotel Barbaros. We are delighted that you had a pleasant and memorable stay with us.We hope that we will have the pleasure to welcome you again in the future.Best regards

10/10 Excellent

Arkan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My experience ..
Place ; Cleanliness ; Food specially Breakfast court ; Best View in whole Istanbul ever .. all these factors can help all the people who's reading my msj .. also one of useful note .. it's close to Metro Station .. Choose Point Hotel without any hesitate & enjoy ..
Stayed 2 nights in Dec 2023
Response from GUEST RELATIONS DEPARTMENT on Dec 24, 2023
Dear Arkan,A warm thank you for your 10-star review following your recent experience at Point Hotel Barbaros. We are delighted that you had a pleasant and memorable stay with us.We hope that we will have the pleasure to welcome you again in the future.Best regards

10/10 Excellent

Baris

Liked: Cleanliness, staff & service, property conditions & facilities
Response from GUEST RELATIONS DEPARTMENT on Nov 26, 2023
Sayın Misafirimiz,Ziyaretiniz sonrası değerli zamanınızdan ayırıp yapmış olduğunuz değerlendirme için çok teşekkür ederiz.Sizi en kısa sürede otelimizde tekrar misafir etmeyi diliyoruz.Saygılarımızla,

10/10 Excellent

Nuri

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Comfortable beds. quiet room.
Stayed 1 night in Oct 2023
Response from GUEST RELATIONS DEPARTMENT on Nov 3, 2023
Dear Nuri,A warm thank you for your 10-star review following your recent experience at Point Hotel Barbaros. We are delighted that you had a pleasant and memorable stay with us.We hope that we will have the pleasure to welcome you again in the future.Best regards,

10/10 Excellent

Damla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
harikaydı, yemek kahvaltı oda çok memnun kaldım
Stayed 1 night in Oct 2023
Response from GUEST RELATIONS DEPARTMENT on Oct 26, 2023
Sayın Damla Hanım,Ziyaretiniz sonrası değerli zamanınızdan ayırıp yapmış olduğunuz değerlendirme için çok teşekkür ederiz.Sizi en kısa sürede otelimizde tekrar misafir etmeyi diliyoruz.Saygılarımızla,

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
First of all, this is definitely different than what you see in pictures. Carpets are not clean, windows are not as shiny, etc. The only good things about the hotel is their room service and restaurant staff. Internet connection is terrible and you can barely stay connected for an hour (constantly). and above all, in our reservation details it says a room with 2 Twin beds and once we got there they gave us a room with 2 Single beds! once asked, the reception guy told me: Twin beds are the same as Single beds !! (Imagine the frustration of explaining the difference and not getting anywhere for almost an hour for a booking that is paid in full in advance)
Stayed 6 nights in Sep 2023
Response from GUEST RELATIONS DEPARTMENT on Oct 2, 2023
Warm greetings from Point Hotel Barbaros!First, please allow me to sincerely apologize for the inconvenience you endured during your stay in our hotel.Please note that we have addressed your points with the relevant department heads and taken measures to ensure that experiences such as these are prevented in the future.We hope that you will give us another opportunity to show you the service we are known for and to experience again Point Hotel Barbaros Istanbul.Best regards,

6/10 Okay

Abdulllha

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Everything was good exact the air-condition was hot we information the reception they came and still no help
Stayed 1 night in Aug 2023
Response from GUEST RELATIONS DEPARTMENT on Sep 19, 2023
Dear Abdullah,Warm greetings from Point Hotel Barbaros!First, please allow me to sincerely apologize for the inconvenience you endured during your stay in our hotel.Please note that we have addressed your points with the relevant department heads and taken measures to ensure that experiences such as these are prevented in the future.We hope that you will give us another opportunity to show you the service we are known for and to experience again Point Hotel Barbaros Istanbul.Best regards,

10/10 Excellent

Jamal

Liked: Cleanliness, staff & service, property conditions & facilities
It was an amazing hotel
Stayed 1 night in Aug 2023
Response from GUEST RELATIONS DEPARTMENT on Sep 19, 2023
Dear Jamal,) A warm thank you for your 10-star review following your recent experience at Point Hotel Barbaros. We are delighted that you had a pleasant and memorable stay with us.We hope that we will have the pleasure to welcome you again in the future.Best regards,

10/10 Excellent

Davut

Stayed 1 night in Aug 2023
Response from GUEST RELATIONS DEPARTMENT on Sep 19, 2023
Dear Davut,) A warm thank you for your 10-star review following your recent experience at Point Hotel Barbaros. We are delighted that you had a pleasant and memorable stay with us.We hope that we will have the pleasure to welcome you again in the future.Best regards,

10/10 Excellent

Gil, new york

Stayed 3 nights in Aug 2023

10/10 Excellent

Heval, North Vancouver

Traveled with group, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a challenging time with my booking and did not know what to do because I booked with Expedia but it did not show on the hotel website. At that time the person whose name is Munevver was very kind and nice to me and managed everything step by step. Also, other team members Esra and Rozelin were very nice and polite to me. I would like to share my story with other management that Munevver is a polite, kind, respectful, and great person. 
Response from GUEST RELATIONS DEPARTMENT on Sep 19, 2023
Dear Heval,) A warm thank you for your 10-star review following your recent experience at Point Hotel Barbaros. We are delighted that you had a pleasant and memorable stay with us.We hope that we will have the pleasure to welcome you again in the future.Best regards,

10/10 Excellent

Arkan

Stayed 4 nights in Jul 2023
Response from Guest Relations Team on Aug 7, 2023
Dear Guest,Thank you for your stay.We would like to welcome you for your next stay at Point Hotel Barbaros.With regards

8/10 Good

Bulent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Guest Relations Team on Aug 7, 2023
Dear Guest,Thank you for your stay.We would like to welcome you for your next stay at Point Hotel Barbaros.With regards

10/10 Excellent

Gil, new york

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you every one of the employees in the hotel thank you
Stayed 7 nights in Jul 2023
Response from Guest Relations Team on Jul 26, 2023
Dear Guest,Thank you for your stay at Point Hotel Barbaros.We are glad to see you, your next visit .With regards

10/10 Excellent

Gil, new york

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in May 2023
Response from Guest Relations Team on May 24, 2023
Dear Guest,Thank you for your stay at Point Hotel Barbaros.Hope to see you for your next visit.

10/10 Excellent

Gil, new york

Traveled with family
Liked: Property conditions & facilities
Very good
Stayed 1 night in Apr 2023
Response from Guest Relations Team on May 9, 2023
Dear Guest,Thank you for your choosing Point Hotel Barbaros.We are happy to share us your experiences.With regards,Guest Relations

10/10 Excellent

Resul

Stayed 1 night in Mar 2023
Response from Guest Relations Team on May 9, 2023
Dear Guest,Thank you for your choosing Point Hotel Barbaros.We are happy to share us your experiences.With regards,Guest Relations

8/10 Good

Ioannis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Due to work activities around the hotel the ealk around was not so good
Stayed 6 nights in Feb 2023
Response from Reservation Team on Mar 28, 2023
Dear Guest,Thank you for your accomodation. We are glad to see you at Point Hotel Barbaros your next visit. For further details about around, please contact with Guest Relation department. With regards,

10/10 Excellent

Gil, new york

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Feb 2023
Response from Reservation Team on Mar 28, 2023
Dear Guest,Thank you for your accomodation. We are glad to see you at Point Hotel Barbaros your next visit.With regards,

10/10 Excellent

MAHDI, EDENSOR PARK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quick check in and out and very clean rooms
Stayed 2 nights in Dec 2022
Response from GUEST RELATIONS DEPARTMENT on Sep 30, 2023
Dear Mahdi,A warm thank you for your 10-star review following your recent experience at Point Hotel Barbaros. We are delighted that you had a pleasant and memorable stay with us.We hope that we will have the pleasure to welcome you again in the future.Best regards,

10/10 Excellent

Gil, new york

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 5 nights in Dec 2022
Response from GUEST RELATIONS DEPARTMENT on Sep 30, 2023
Dear Gil,A warm thank you for your 10-star review following your recent experience at Point Hotel Barbaros. We are delighted that you had a pleasant and memorable stay with us.We hope that we will have the pleasure to welcome you again in the future.Best regards,

8/10 Good

Cengiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2022

10/10 Excellent

Salih, West New York

Stayed 1 night in Oct 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location personally. Good staff.
Stayed 7 nights in Sep 2022
Response from Guest Relations Team. on Oct 6, 2022
Dear Guest,Thank you for the time to comment about us and sharing it. We are very glad that you enjoyed your stay. Our aim is, giving an exceptional guest experience always with a pleasure. We hope to welcome you back to our hotel very soon to get the same exceptional experince you had. Sincerely,Guest Relations Team.

8/10 Good

kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022
Response from GUEST RELATIONS DEPARTMENT on Feb 13, 2024
Dear Kevin,Thank you for the time to comment about us and sharing it. We are very glad that you enjoyed your stay. Our aim is, giving an exceptional guest experience always with a pleasure. We hope to welcome you back to our hotel very soon to get the same exceptional experince you had.Sincerely,

6/10 Okay

Ayse

Traveled with family
Disliked: Cleanliness
Location was good, reception and other service teams help immediately the you needed. But hotel rooms are need to update and bathroom was not clean and there were bugs in the bathroom.
Stayed 3 nights in Aug 2022
Response from Guest Relations Team. on Sep 12, 2022
Dear Guest, Thank you for the time to comment about us and sharing it. Our aim is, giving an exceptional guest experience always with a pleasure. We are very sorry to hear from you that we couldn’t make it in some points. Related departments are informed about the subjects you’ve mentioned to be more careful on them. Besides, we appreciate your positive thoughts as well as your negative but very instructive thoughts. We hope to welcome you back to our hotel very soon. Sincerely, Guest Relations Team.

2/10 Terrible

Ali

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very rude and unhelpful. Never again
Stayed 1 night in Aug 2022

10/10 Excellent

Gil, new york

Stayed 1 night in Aug 2022
Response from GUEST RELATIONS DEPARTMENT on Feb 13, 2024
Dear Gil,Thank you for the time to comment about us and sharing it. We are very glad that you enjoyed your stay. Our aim is, giving an exceptional guest experience always with a pleasure. We hope to welcome you back to our hotel very soon to get the same exceptional experince you had.

10/10 Excellent

Gil, new york

Stayed 1 night in Aug 2022
Response from GUEST RELATIONS DEPARTMENT on Feb 13, 2024
Dear Gil,Thank you for the time to comment about us and sharing it. We are very glad that you enjoyed your stay. Our aim is, giving an exceptional guest experience always with a pleasure. We hope to welcome you back to our hotel very soon to get the same exceptional experince you had.Sincerely,

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Guest Relations Team. on Aug 19, 2022
Dear Guest,Thank you for the time to rate us and sharing it. We are very glad that you enjoyed your stay. Our aim is, giving an exceptional guest experience always with a pleasure. We hope to welcome you back to our hotel very soon to get the same exceptional experince you had. Sincerely,Guest Relations Team.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s amazing stay i recommend it great location
Stayed 10 nights in Jul 2022
Response from Guest Relations Team. on Aug 4, 2022
Dear Guest, Thank you for the time to rate us and sharing it. We are very glad that you enjoyed your stay. Our aim is, giving an exceptional guest experience always with a pleasure. We hope to welcome you back to our hotel very soon to get the same exceptional experince you had. Sincerely,

2/10 Terrible

Batur

Traveled with group
Disliked: Staff & service, amenities
I wouldn’t recommend this hotel to anyone, people at the reception were not helpful at all, so many nurses, ill people around, felt like I was in the hospital, smelled like a hospital, Istanbul was amazing but this hotel was terrible. Only the people at the valley were helpful. Receptionists were big headed, arrogant, so sad….
Stayed 2 nights in Jul 2022
Response from Guest Relations Team. on Aug 4, 2022
Dear Guest, Thank you for the time to rate us and sharing it.Our aim is, giving an exceptional guest experience always with a pleasure. We hope to welcome you back to our hotel very soon to get better exceptional experince you had. Sincerely,

10/10 Excellent

Aysegul Gol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2022
Response from Guest Relations Team. on Jun 21, 2022
Dear Guest, Thank you for the time to rate us and sharing it. We are very glad that you enjoyed your stay. Our aim is, giving an exceptional guest experience always with a pleasure. We hope to welcome you back to our hotel very soon to get the same exceptional experince you had. Sincerely, Guest Relations Team.

8/10 Good

Leonid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Guest Relations Team. on Apr 13, 2022
Dear Guest, Thank you for the time to rate us and sharing it. We are very glad that you enjoyed your stay. Our aim is, giving an exceptional guest experience always with a pleasure. We hope to welcome you back to our hotel very soon to get the same exceptional experince you had. Sincerely, Guest Relations Team.

6/10 Okay

Kamal

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Mar 2022
Response from GUEST RELATIONS DEPARTMENT on Feb 13, 2024
Dear Kamal,Thank you for the time to comment about us and sharing it. We are very glad that you enjoyed your stay. Our aim is, giving an exceptional guest experience always with a pleasure. We hope to welcome you back to our hotel very soon to get the same exceptional experince you had.Sincerely,

6/10 Okay

DELGERSAIK

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022
Response from GUEST RELATIONS DEPARTMENT on Feb 13, 2024
Dear Guest,Thank you for the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We hope that you will give us another opportunity to show you the service we are known for and to experience again Point Hotel Barbaros Istanbul.Best regards,

10/10 Excellent

Hakan, Irvine

Stayed 2 nights in Jan 2022
Response from GUEST RELATIONS DEPARTMENT on Feb 13, 2024
Hakan Bey,Ziyaretiniz sonrası değerli zamanınızdan ayırıp yapmış olduğunuz değerlendirme için çok teşekkür ederiz.Sizi en kısa sürede otelimizde tekrar misafir etmeyi diliyoruz.Saygılarımızla,

10/10 Excellent

Syed aamir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel in all expect
Stayed 2 nights in Nov 2021
Response from Guest Relations Team on Nov 30, 2021
Dear Guest, Thank you for the time to comment about us and sharing it. We are very glad that you enjoyed your stay. Our aim is, giving an exceptional guest experience always with a pleasure. We hope to welcome you back to our hotel very soon to get the same exceptional experince you had. Sincerely, Guest Relations Team.

10/10 Excellent

Verified traveler

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Guest Relations Team on Nov 30, 2021
Dear Guest, Thank you for the time to rate us and sharing it. We are very glad that you enjoyed your stay. Our aim is, giving an exceptional guest experience always with a pleasure. We hope to welcome you back to our hotel very soon to get the same exceptional experince you had. Sincerely, Guest Relations Team.

8/10 Good

Shadi

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Oct 2021
Response from Guest Relations Team on Nov 29, 2021
Dear Guest, Thank you for the time to rate us and sharing it. We are very glad that you enjoyed your stay. Our aim is, giving an exceptional guest experience always with a pleasure. We hope to welcome you back to our hotel very soon to get the same exceptional experince you had. Sincerely, Guest Relations Team.

10/10 Excellent

Arkan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021
Response from Misafir İlişkileri on Nov 30, 2021
Sevgili Misafirimiz, Değerli zamanınızı ayırarak bizi puanladığınız için çok teşekkür ederiz. Otelimizdeki konaklamanızdan memnun kalmış olmanıza çok sevindik. Siz değerli misafirlerimiz için her zaman olduğu gibi rahat ve güvenli bir konaklama sağlamaya çalışıyoruz. Umarız en kısa zamanda sizi tekrar otelimizde ağırlarız. Saygılarımızla, Misafir İlişkileri Bölümü.

10/10 Excellent

Omogbolahan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, close to everywhere and facilities were really nice.
Stayed 2 nights in Sep 2021
Response from Guest Relations on Oct 2, 2021
Dear Guest, Thank you for the time to comment about us and sharing it. We are very glad that you enjoyed your stay. Our aim is, giving an exceptional guest experience always with a pleasure. We hope to welcome you back to our hotel very soon to get the same exceptional experince you had. Sincerely, Guest Relations Team.

4/10 Poor

Mouhamad

Business traveler
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2021
Response from GUEST RELATIONS DEPARTMENT on Feb 13, 2024
Dear Mohamad,Ziyaretiniz sonrası değerli zamanınızdan ayırıp yapmış olduğunuz değerlendirme için çok teşekkür ederizKendimizi geliştirmemiz ve size daha iyi hizmet verebilmemiz adına konaklamanız esnasında yaşamış olduğunuz olumsuzlukları tarafımızla paylaşmanızı rica ederiz.Sizi en kısa sürede otelimizde tekrar misafir etmeyi diliyoruz.Saygılarımızla,

8/10 Good

FATIH

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and helpful staff. Clean room. There is No drinking water at Fitness center!!! It cannot be explainef “because of Covid”!!!
Stayed 1 night in Sep 2021
Response from Guest Relations on Oct 2, 2021
Dear Guest, Thank you for the time to comment about us and sharing it. We are very glad that you enjoyed your stay. Our aim is, giving an exceptional guest experience always with a pleasure. Related departments are warned about the subjects you've mentioned and we will be more careful on them from now on. We hope to welcome you back to our hotel very soon to get the same exceptional experince you had. Sincerely, Guest Relations Team.

8/10 Good

Juli

Traveled with group, Business traveler
Liked: Staff & service, amenities
carpet are not clean and full of stains room view was very good bed sheets not changed for 3 nights was disappointed.
Stayed 3 nights in Sep 2021
Response from Guest Relations on Oct 2, 2021
Dear Guest, Thank you for the time to comment about us and sharing it. We are very glad that you enjoyed your stay. Our aim is, giving an exceptional guest experience always with a pleasure. Related departments are warned about the subjects you've mentioned and we will be more careful on them from now on. We hope to welcome you back to our hotel very soon to get the same exceptional experince you had. Sincerely, Guest Relations Team.

8/10 Good

Majid

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from Guest Relations on Sep 6, 2021
Dear Guest, Thank you for the time to comment about us and sharing it. We are very glad that you enjoyed your stay. Our aim is, giving an exceptional guest experience always with a pleasure. We hope to welcome you back to our hotel very soon to get the same exceptional experince you had. Sincerely, Guest Relations Team.

10/10 Excellent

Anil Mehmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Misafir İlişkileri on Oct 2, 2021
Sevgili Misafirimiz, Değerli zamanınızı ayırarak bizi puanladığınız ve yorum yazdığınız için çok teşekkür ederiz. Otelimizdeki konaklamanızdan memnun kalmış olmanıza çok sevindik. Siz değerli misafirlerimiz için her zaman olduğu gibi rahat ve güvenli bir konaklama sağlamaya çalışıyoruz. Umarız en kısa zamanda sizi tekrar otelimizde ağırlarız. Saygılarımızla, Misafir İlişkileri Bölümü.

8/10 Good

Harun

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Hadi

Disliked: Property conditions & facilities
There is no facilities.
Stayed 3 nights in Aug 2021
Response from GUEST RELATIONS DEPARTMENT on Feb 13, 2024
Sayın Misafirimiz,Ziyaretiniz sonrası değerli zamanınızdan ayırıp yapmış olduğunuz değerlendirme için çok teşekkür ederiz.Sizi en kısa sürede otelimizde tekrar misafir etmeyi diliyoruz.Saygılarımızla,