Ratings based on 307 Verified Reviews

4.7 out of 5
99% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from bend

Posted Jan 31, 2018
Had the accessible room was helpful Concrete handicapped slab needed to be repaired. It was crumbing. Breakfast was fine.
Comment from Hotel Management
Feb 8, 2018 by Kali - Manager , Hotel Management
Dear John, Thank you for your feedback! We are happy that you mentioned that the concrete ADA accessible area needed to be repaired. We have since fixed up most of our ADA accessible areas and have added a few more to help make guest stays with us more enjoyable and accessible. We have since added ADA "ramps" by our lobby, breezeway and out by our suites. We are continuing repairs throughout the property and hope you will be pleased during your next visit! We are also introducing a hot catered breakfast in the summer months by our local "Sisters Saloon" restaurant which features fresh scrambled eggs, fried cubed potatoes and sausage or bacon. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Salem, OR

Posted Jan 16, 2018
The room was very nice. Comfortable bed and lots of lights. Staff was pleasant and breakfast was eager.
Comment from Hotel Management
Jan 21, 2018 by Kali Greco - Assistant Manager , Hotel Management
Dear Trey, Thank you for your feedback! That's wonderful to hear that you enjoyed your room! The beds are Simmons Pillow Tops and are hard to get out of once you crawl in! They are so comfortable. We are happy to hear that you enjoyed the breakfast. We try and offer a little something for everyone to get them started for their full day of fun! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Oregon

Sister's Getaway

Posted Jan 15, 2018
Pros: I like the staff friendliness and the location in the Ponderosa Pine forest.
Location: We walked in the National Forest Land outside our room, dined at Three Creeks Pub and enjoyed a movie at the independent Sister's Movie House.
We live 20 minutes away and needed to getaway by ourselves, and I needed some time to write. We arrived early and our room wasn't ready so they upgraded us to a suite. Nice rustic local decor and feel. A perfect retreat.
Comment from Hotel Management
Jan 21, 2018 by Kali Greco - Assistant Manager , Hotel Management
Dear Dee, Thank you for your feedback! We appreciate your comments on our staff! We have a great team of people here and they take pride in providing superior customer service. The location of the property is special. We have the large grounds to play lawn games and we get all of the wildlife to greet us! It sounds like this mini vacation was much needed and we are so happy you chose us to come and unwind. The suite upgrade i'm sure was an amazing surprise! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from North Bend, OR

Perfect!

Posted Jan 8, 2018
Pros: I like that is was very clean since I am very picky about that.
Location: Their are great shops downtown. The restaurants are very good. Try Sisters Saloon and Ranch Grill for lunch or dinner. Try Hoodoo ski resort close-by.
This place was immaculate. The breakfast selection was really good. The staff are very nice. If you are looking for a cozy quiet place in Sisters, near the Hoodoo ski runs, this is your place.
Comment from Hotel Management
Jan 17, 2018 by Kali Greco - Assistant Manager , Hotel Management
Dear Mike, Thank you for your feedback! This is wonderful to hear that you had a clean, cozy stay with us. Our team here takes pride in providing superior customer service as well as cleanliness! We try to have a little something for everyone for breakfast so we are delighted to hear that you found something yummy to start your day. We hope Hoodoo was a fun experience! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Little vacation away from home

Posted Dec 20, 2017
We loved the room. Felt very at home but way nicer, just the whole set up was amazing and very nice to stay in. Would definitely pay the price to do again, I feel like they would benefit if they did the same set up but two queen beds, so if you wanted more people in such a beautiful room it could be possible
Comment from Hotel Management
Dec 26, 2017 by Kali Greco - Assistant Manager , Hotel Management
Dear Anonymous, Thank you for your feedback! We are so happy to hear that you and the family enjoyed the room! The rooms are set up so nicely. We love the river rock fireplace and walk in rain shower. Someday we may add in two queens to our suites. It would be nice to accommodate the entire family. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 9, 2017
Location: Town of Sisters is quaint and friendly. Lots of shops to wander through. Open Door is an excellent place for dinner.
Nice getaway for Christmas or anytime of the year.
Comment from Hotel Management
Dec 15, 2017 by Kali Greco - Assistant Manager , Hotel Management
Dear Anonymous, Thank you for your feedback! Sisters is such a neat little town to explore. Even though it is only about two miles long it is crammed with all sorts of unique shops and restaurants! I hear the "Open Door" restaurant is a wonderful place to eat! We are happy to hear that you indulged while staying with us! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Happy Holiday's!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Nov 27, 2017
Quick check in, quiet, comfortable room, nice variety of breakfast items.
Comment from Hotel Management
Nov 28, 2017 by Kali - Assistant Manager , Hotel Management
Dear Anonymous, Thank you for your feedback! We are pleased to hear that you had a nice quiet stay with us. We try to make the check in process quick and efficient so our guests may enjoy their get a ways! That is wonderful to hear that you enjoyed our breakfast offerings. We want to provide a little something for everyone to get them started on their busy day! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Close to town

Posted Nov 23, 2017
Staff was very efficient with check-in and check-out process! Hotel room was clean and comfortable.
Comment from Hotel Management
Nov 26, 2017 by Kali - Assistant Manager , Hotel Management
Dear Anonymous, Thank you for your feedback! We are happy to hear that the check in/out process was a breeze! We want all of our guests to have a warm welcome but we also want guests to be able to go to their room to be comfortable so they may enjoy their get a way! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
5 out of 5
by Denise

Posted Nov 12, 2017 on Hotels
Everything was great! I’ll stay again!
Comment from Hotel Management
Nov 14, 2017
Dear Denise, Thank you for your feedback! That's wonderful to hear. We hope that you enjoy the holidays and come back to visit us soon! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Kali Greco Assistant Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

Nice Hotel in a gorgeous setting.

Posted Nov 9, 2017
This is the first time I have stayed here but was recommended to me by family and friends. Very nice room and friendly staff
Comment from Hotel Management
Nov 14, 2017 by Kali Greco - Assistant Manager , Hotel Management
Dear Steve, Thank you for your feedback! Well we hope this will become your primary destination spot from now on! We are so delighted to hear that you enjoyed your room and that our staff was friendly upon your arrival. We have a great team of people here! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.