Ratings based on 18 Verified Reviews

4.4 out of 5
100% of guests recommend
4.9 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Aug 27, 2019
Comment from Hotel Management
Aug 30, 2019 by Gjore Arsov, Hotel Management
Dear Anonymous On behalf of the entire hotel team, we want to thank you for sharing you most memorable experiences with us during your recent stay at the DoubleTree by Hilton Skopje. It Is always encouraging to heart positive feedback, particularly when it come from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experience. Thank you for staying at DoubleTree by Hilton Skopje and we hope you choose to create, more memories here whenever your travels bring you back to Skopje. Sincerely Gjore Arsov Front Office Manager
3 out of 5
by A verified traveler

Posted Aug 15, 2019
Great hotel, brand new. Lots of staff around to help you out. Unfortunately the evacuation alarm went off at 5 am (without there being a need for evacuation). No apologies were made.
Comment from Hotel Management
Aug 15, 2019 by Gjore Arsov, Hotel Management
Dear Anonymous Thank You for the time given for Your feedback. I am Happy You found Double Tree By Hilton Skopje to Your liking. My apologies for the inconvenience that occurred regarding the evacuation alarm. Please understand that our property is new and our Maintenance team is working restlessly to improve the technical irregularities. At Double Tree By Hilton we pride ourselves in providing the best guest experience and creating exceptional memories for the most important person- our guest. I hope that this situation will not be a reason for You not to visit us in the future, so we may provide exceptional service that You deserve, and as hosts exceed You expectations. Sincerely Gjore Arsov Front Office Manager
5 out of 5
by A verified traveler

Posted Jun 27, 2019
A beautiful hotel all around with great service. The spa area is magnificent.
Comment from Hotel Management
Jun 28, 2019 by Revenue Manager, Hotel Management
Dear Guest, Thank you for staying with us and sharing your experience. We are always looking for new and innovative ways to exceed your expectations. We will share this amazing score with our team. Kind Regards Zahir Xhafce
5 out of 5
by A verified traveler

I recommned the hotel for you

Posted Jun 27, 2019 on Hotels
The hotel was nice location and brand new. I will come again.
Comment from Hotel Management
Jun 28, 2019 by Revenue Manager, Hotel Management
Dear Atsushi, Thank you for staying with us and sharing your experience. We are always looking for new and innovative ways to exceed your expectations. We will share this amazing score with our team. Kind Regards Zahir Xhafce
5 out of 5
by A verified traveler

Posted Jun 27, 2019
Comment from Hotel Management
Jun 28, 2019 by Revenue Manager, Hotel Management
Dear Guest Thank you for staying with us and sharing your experience. We are always looking for new and innovative ways to exceed your expectations. We will share this amazing score with our team. Kind Regards Zahir Xhafce
5 out of 5
by A verified traveler

Posted Jun 21, 2019 on Hotels
Comment from Hotel Management
Jun 26, 2019 by Revenue Manager, Hotel Management
Dear Eva, Thank you for staying with us and sharing your experience. We are always looking for new and innovative ways to exceed your expectations. We will share this amazing score with our team. Kind Regards Zahir Xhafce
5 out of 5
by A verified traveler

Posted Jun 20, 2019 on Hotels
Comment from Hotel Management
Jun 21, 2019 by Revenue Manager, Hotel Management
Dear Eva, Thank you for staying with us and sharing your experience. We are always looking for new and innovative ways to exceed your expectations. We will share this amazing score with our team. Kind Regards Zahir Xhafce
5 out of 5
by A verified traveler

Posted May 27, 2019 on Hotels
Very nice newly build Hilton hotel in Skopje. Spacious, with lovely spa and well equipped rooms according to Hilton standards. If you are looking for a good hotel to stay in Skopje - look no further.
Comment from Hotel Management
May 30, 2019 by Zahir, Hotel Management
Dear Radostin Georgiev: On behalf of the entire hotel team, we want to thank you for sharing you most memorable experiences with us during your recent stay at the DoubleTree by Hilton Skopje. It Is always encouraging to heart positive feedback, particularly when it come from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experience. Thank you for staying at DoubleTree by Hilton Skopje and we hope you choose to create, more memories here whenever your travels bring you back to Skopje. Sincerely, Zahir Xhafce Revenue Manager DoubleTree by Hilton Skopje zahir.xhafce@hilton.com +389 2 2400800
3 out of 5
by A verified traveler

Posted Apr 11, 2019 on Hotels
Comment from Hotel Management
Apr 26, 2019 by Guest Relations, Hotel Management
Dear Ms. Ljiljana, We regret to see that we haven't been able to meet your expectation during your most recent stay with us. Would you be so kind and give us more information regarding what was the reason for a score of 6/10 so we may be able to Make it Right for you? We are looking forward to your reply
1 out of 5
by A verified traveler

Posted Feb 22, 2019
Comment from Hotel Management
Aug 6, 2019 by Gjore Arsov, Hotel Management
Dear Ms. Ljiljana, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay. We are reviewing your survey result with our team as we continually work to improve our guest experience. We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel. Thank you again for your time and feedback. Sincerely, Gjore Arsov Front Office Manager