Ratings based on 403 Verified Reviews

3.7 out of 5
71% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from phoenix

Airport shuttle

Posted Sep 12, 2017
It's dated but staff was excellent. Had the reception and Breakfast. Price is right if your just spending the night before flight. It serves its purpose, but again baggage help, bartender,front desk and chef were all very accommodating
1 out of 5
by A verified traveler from Virginia

Horrible smell and outdated hotel

Posted Sep 11, 2017
I only needed one night and when I got to my room I could smell stale smoke the second I opened the door. When I walked in the smell only got worse and and the furniture and bed sheets and curtains looked very out dated and unclean. I thought maybe I had gotten a smoking room so I went back and asked for a different room, the staff was wonderful and helped me out but it was the same thing when I got to the new room. Same smell, same dirty look to the room. I knew I wouldn't be comfortable so I decided to just lose the money since it was non refundable and find somewhere else.
4 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

Nice hotel and delicious breakfast

Posted Sep 10, 2017
Family suites very clean and my kids love the pool and the breakfast. Very friendly staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 31, 2017
Stayed poolside. Kids loved it. Great food. Comfortable, clean rooms. Third time.
3 out of 5
by A verified traveler

Air Conditioning

Posted Aug 23, 2017
All was well, but the air conditioning in our unit was totally inadequate for Arizona. The room never got cool.
3 out of 5
by A verified traveler from greenville sc

Too far from the airport, needs major updates

Posted Aug 11, 2017
Would look for another hotel , too far from the airport
3 out of 5
by A verified traveler

Idea is nice, but old and could use updating

Posted Jul 5, 2017
Staff was wonderful but was disappointed compared to other embassy suites.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 19, 2017 on Hotels
2 out of 5
by A verified traveler

Not what I'm used to from the Embassy Suites

Posted Jun 2, 2017
Very unimpressive, the free breakfast was without a doubt the only highlight.
5 out of 5
by Sheri I

Posted May 26, 2017 on Hotels
Everything went very smoothly, no hitches anywhere. The breakfast was great especially the chef cooking up our meals!