Ratings based on 485 Verified Reviews

4.3 out of 5
87% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Very noisy, check in staff were unhelpful

Posted Sep 22, 2017
Air conditioning malfunctioned, room very noisy from traffic
5 out of 5
Recommended
for Everyone
by A verified traveler from Massachusetts

Nice hotel close to airport

Posted Sep 7, 2017
Quick service, friendly staff and awesome breakfast!
5 out of 5
Recommended
for Families
by A verified traveler from Los Angeles

Nice hotel close to the Airport

Posted Jul 13, 2017
Pros: close to the Airport, to a supermarket and to two Chinese restaurants.
Cons: one or two in-room complementary bottles of water will be very much appreciated from June to September since it is realy hot.
Location: dine in either of the two Chinese restaurants, go shopping in the supermarket.
convenient, clean and friendly; close to the Airport, to a supermarket and to two Chinese restaurants; free parking and good swimming pool.
Comment from Hotel Management
Jul 19, 2017 by JCB, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

I liked it a lot.

Posted Jul 3, 2017
The rooms are clean and comfortable. They have a free shuttle to the airport . All the staff was very nice. I will stay there again
Comment from Hotel Management
Jul 7, 2017 by Hampton Inn Management Team, Hotel Management
Dear Valued Guest Thank you for choosing our hotel for your visit to the Valley of the Sun. It's great to hear such kind comments about our hard working staff. It is through our valued guests that our staff stays enthusiastic about what they do. The thing we enjoy most is taking care of our guests, and making sure their stay is excellent. Thank you once again for the great review, and we hope to see you again. Sincerely, Hampton Inn Management Team
5 out of 5
by C. Eugene

Excellent

Posted Jun 23, 2017 on Hotels
A very nice Hampton.... good location... clean and very well priced
Comment from Hotel Management
Jun 28, 2017
Hello, Thank you for your feedback! We are pleased you enjoyed your stay! We hope to see you again the next time you are in the Phoenix Area!
4 out of 5
by William R

A Good Option Near the Airport

Posted Jun 19, 2017 on Hotels
Pretty typical Hampton Inn in services and amenities. What does set4 them apart is level of service provided. I arrived early (before 10 AM), my room wasn't ready as check in is 3 PM. The desk clerk called housekeeping and asked if they could get a room ready. He suggested I take advantage of their free breakfast and came to my table to let me know when my room was ready, probably less that 20 minutes time. Later that day I asked if I could get a ride to a local mall to pick up a few things. Their driver was out on an airport run so they called a nearby hotel (I assume they share the same management or ownership) who sent their van & driver to take me. My only complaint was the location of the A/C which was less than 3 feet from the bed, located at bed level. When it turned on at night (temps were above 110 degrees at 11 PM) I woke up because I got cold. When it turned off I ended up kicking off the covers, from being hot.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great staff, close to a great Chinese restaurant

Posted Jun 9, 2017 on Orbitz
Comfortable room, good airport shuttle close to a great Chinese restaurant.The staff was helpful and interactive.
Comment from Hotel Management
Jun 28, 2017 by JB, Hotel Management
Hello, Thank you for your feedback! We are pleased you enjoyed your stay! We hope to see you again the next time you are in the Phoenix Area!
5 out of 5
by Laurie

Posted May 21, 2017 on Hotels
Comment from Hotel Management
Jun 28, 2017
Hello, Thank you for your feedback! We are pleased you enjoyed your stay! We hope to see you again the next time you are in the Phoenix Area!
4 out of 5
by Ernesto

Posted May 15, 2017 on Hotels
Comment from Hotel Management
Jun 28, 2017
Hello, Thank you for your feedback! We are pleased you enjoyed your stay! We hope to see you again the next time you are in the Phoenix Area!
5 out of 5
by Brad

Nice hotel with great people and service.

Posted May 11, 2017 on Hotels
I called in advance and asked them to make sure our room was comfortable when we arrived and they said that they would. When we checked in sure enough our room was very comfortable. Some places turn the air way up when no one is in the room. They were very nice and made sure we had everything we needed. The location was good for the Celebrity Theater although we will likely never return to that venue.
Comment from Hotel Management
Jun 28, 2017
Hello Brad, Thank you for your feedback! We are pleased you enjoyed your stay! We hope to see you again the next time you are in the Phoenix Area!