Ratings based on 491 Verified Reviews

4.3 out of 5
88% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from arizona

Late check in and staff were fabulous.

Posted Oct 21, 2017
Shuttle staff and check in woman were wonderful. Made the whole experience pleasant and positive.
5 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

wonderful hotel - great staff

Posted Oct 11, 2017
Pros: location, cleanliness, great professional staff, airport shuttle
Cons: Nothing I can think of
Location: 8-10 minutes from airport. Pueblo Musuem within walking distance. Lots of Restaurants nearby
wish we had more than one night at this great hotel. Cookies and lemon water to welcome you as you enter the lobby in addition to good coffer and tea 24/7 ! The hotel shuttle to and from airport was a plus. They also shuttle you free of charge to any restaurant or place of interest in a two mile radius. If you call the hotel when you are ready to leave they will send the shuttle back for you( if you are withing that radius). Front desk staff were great and so helpful in cordinating. Shuttle operator Kevin was very courteous and prompt. Room and b/room was pretty big, very clean and so comfortable. B'fast was nice and well presented A very pleasant experience at this hotel
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice - close to airport which we needed

Posted Oct 8, 2017
Pros: Like all Hamptons - very clean, comfortable and pleasant staff
The only thing missing was....in every Hampton I have stayed - there was a nice "book" in the room with nearby restaurants, city info, TV guide, etc. This hotel had nothing like that and when I received a card from the staff on how to use the TV (station numbers, etc), it was not correct. Looking for a specific game was hard...........
5 out of 5
Recommended
for Everyone
by A verified traveler from phoenix

Good hotel.

Posted Sep 28, 2017
All good. Free airport shuttle and breakfast. Friendly staff. Good price too.
Comment from Hotel Management
Sep 29, 2017 by FOM , Hotel Management
Dear Mike Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Hampton Inn Management Team
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient to airport.

Posted Sep 28, 2017
Staff helpful. Gave us good advice for dinner choice. Helpful with transportation to airport.
Comment from Hotel Management
Sep 29, 2017 by FOM , Hotel Management
Dear Valued Guest Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Hampton Inn Management Team
4 out of 5
Recommended
for Everyone
by A verified traveler from Pa

Nice hotel close to the airport

Posted Sep 26, 2017
Nice place,conveniently located close to the airport.
Comment from Hotel Management
Sep 27, 2017 by Front Office Manager , Hotel Management
Dear Billie Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Hampton Inn Management Team
3 out of 5
by A verified traveler

Very noisy, check in staff were unhelpful

Posted Sep 22, 2017
Air conditioning malfunctioned, room very noisy from traffic
5 out of 5
Recommended
for Everyone
by A verified traveler from Massachusetts

Nice hotel close to airport

Posted Sep 7, 2017
Quick service, friendly staff and awesome breakfast!
Comment from Hotel Management
Sep 29, 2017 by chris, Hotel Management
Thank you for choosing our hotel for your visit to the Valley of the Sun. It's great to hear such kind comments about our hard working staff. It is through our valued guests that our staff stays enthusiastic about what they do. The thing we enjoy most is taking care of our guests, and making sure their stay is excellent. Thank you once again for the great review, and we hope to see you again.
5 out of 5
Recommended
for Families
by A verified traveler from Los Angeles

Nice hotel close to the Airport

Posted Jul 13, 2017
Pros: close to the Airport, to a supermarket and to two Chinese restaurants.
Cons: one or two in-room complementary bottles of water will be very much appreciated from June to September since it is realy hot.
Location: dine in either of the two Chinese restaurants, go shopping in the supermarket.
convenient, clean and friendly; close to the Airport, to a supermarket and to two Chinese restaurants; free parking and good swimming pool.
Comment from Hotel Management
Jul 19, 2017 by JCB, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

I liked it a lot.

Posted Jul 3, 2017
The rooms are clean and comfortable. They have a free shuttle to the airport . All the staff was very nice. I will stay there again
Comment from Hotel Management
Jul 7, 2017 by Hampton Inn Management Team, Hotel Management
Dear Valued Guest Thank you for choosing our hotel for your visit to the Valley of the Sun. It's great to hear such kind comments about our hard working staff. It is through our valued guests that our staff stays enthusiastic about what they do. The thing we enjoy most is taking care of our guests, and making sure their stay is excellent. Thank you once again for the great review, and we hope to see you again. Sincerely, Hampton Inn Management Team