Ratings based on 174 Verified Reviews

2.4 out of 5
36% of guests recommend
2.6 Room cleanliness
3.1 Service & staff
2.6 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted May 8, 2018
Worse stay ever.
Comment from Hotel Management
May 10, 2018 by SI, Hotel Management
Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
1 out of 5
by A verified traveler from Jacksonville Fl

Posted May 1, 2018
Rodeway Inn Near Florida Mall 6119 Orange Blossom Trail, Orlando, FL, 32809 United States of America On 04/19/2018 I booked a room using Expedia at the Rodeway Inn in Orlando for 04/21/2018. I arrived there about 4:00 pm, fully expecting to stay the night. The first room assigned to us was on the second floor, no elevator. My wife has bad knees and requested a first floor room. The room provided was substandard. There were a foul odor as soon as the door was opened. My wife said that it smelled like something had died there. We said that we would not be staying and left. I complained to Expedia who stated that they could do nothing to provide any real assistance. Today a charge was made by Rodeway Inn to my account for the full price. I will never stay at another Rodeway Inn and will be deleting the Expedia App from my phone. I am an AARP member and advise any other members to beware both the hotel and Expedia
Comment from Hotel Management
May 4, 2018 by SI, Hotel Management
Dear David, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
3 out of 5
by A verified traveler

Posted Mar 24, 2018
Limited parking lot. Tiny spots to park, Hard to make turns.
Comment from Hotel Management
Mar 27, 2018 by SI, Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
1 out of 5
by A verified traveler

Horrible...

Posted Feb 26, 2018
This hotel is the worst...the woman in the front counter was so disrespectful, the room was dirty, there were trash under the bed, the towels were broken and dirty...the sheets were so dirty than you could feel the dust in your skin, the door lock was broken, the smell of cigarette smoke was unbearable ...I am not the kind of people that complaint a lot about hotels, but this was unacceptable.
Comment from Hotel Management
Feb 28, 2018 by SI, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
2 out of 5
by A verified traveler

The experience was scary

Posted Feb 15, 2018
I had to knock on the front lobby door to come in. The guy acting if he just didn't give a what ever
Comment from Hotel Management
Feb 22, 2018 by SI, Hotel Management
Thank you for your review of the Rodeway Inn Near Florida Mall. We appreciate the time you took to let us know your feedback and it does appear in some areas we have failed to meet your expectations. For these items, we sincerely apologize. With comments and feedback from our valued guests, we will work harder to improve and show we can meet and exceed all of your expectations. Hope you give us another opportunity soon.
2 out of 5
by A verified traveler from Tampa

They charged more than the offer

Posted Feb 12, 2018
Once I arrived, They said: we dont have the room you choosed. We only have king and is 30 extra dollars. I had no choice. It was late and hotels near by were so expensive.
Comment from Hotel Management
Feb 22, 2018 by SI, Hotel Management
Thank you for your review of the Rodeway Inn Near Florida Mall. We appreciate the time you took to let us know your feedback and it does appear in some areas we have failed to meet your expectations. For these items, we sincerely apologize. With comments and feedback from our valued guests, we will work harder to improve and show we can meet and exceed all of your expectations. Hope you give us another opportunity soon.
2 out of 5
by A verified traveler from tallahassee, FL

Pictures looked nice but wasn’t as expected.

Posted Jan 29, 2018
We got in late to check in. About 9 or so and there was one woman working behind the desk. She was running around trying to clean rooms and do things that should have been done before the other employees left. We got to our room and there were no bath towels so I had to go ask the one lady up front for that too on top of what she was already having to deal with. When we came back for our second night our room key wouldn’t work so we had to get it reactivated at the front desk. the flooring was sticky like there was too much soap in the mop water. And the room smelled like someone had smoked in it! We hadn’t been there all day and we don’t even smoke so how is that even possible. I was concerned about that and how it would affect me getting my deposit back. There was a different woman working the second night and I called her to let her know and she acted as if she didn’t care. The area the hotel is in is kinda sketchy and there’s a lot of traffic so it’s noisy when your trying to sleep and I was afraid my car was going to get broken into.
Comment from Hotel Management
Jan 31, 2018 by Sandy, Hotel Management
Thank you for your review of the Rodeway Inn Near Florida Mall. We appreciate the time you took to let us know your feedback and it does appear in some areas we have failed to meet your expectations. For these items, we sincerely apologize. With comments and feedback from our valued guests, we will work harder to improve and show we can meet and exceed all of your expectations. Hope you give us another opportunity soon.
3 out of 5
by A verified traveler from San Juan, PR

A place for the night

Posted Jan 18, 2018
Pros: The staff
Cons: Nothing
Location: Well, it has a mall and some parks near by.
I took this hotel for a couple of days to solve some issues in Orlando. It served the purpose, but it was not comfortable at all. The bed was uncomfortable. The room was extremely small. The only positive thing is that the staff was helpful and polite. If someone needs a place to sleep for a night, then it can serve that purpose.
Comment from Hotel Management
Jan 23, 2018 by Sandy, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
1 out of 5
by A verified traveler from Detroit

No thank you

Posted Jan 3, 2018
Pros: Absolutely nothing at all.
Cons: The "hotel", which was more like a motel, needs to be cleaned. Guests shouldn't be forced to check in, in the street outside in such a sketchy area
We didn't actually stay at this hotel , once we saw the room we left never even putting our bags down. When we arrived, we had to check in from outside which was weird. Add in the fact that it was a rare 30 degrees night and my confusion/ frustration grew even more. Upon check in I was asked if I wanted to pay cash because, "I've been trying to run your credit card all day and it was declined". Hmmm. What card? Why were you trying to charge me before I checked in? No I want to pay by credit...with THIS card. There was what looked to be a prostitute drug addict who was very kind and shows us where our room was when we couldn't find it. She looked to be a long term resident, was taking out her trash when we arrived. There was another room where the door was wide open yet it looked unoccupied. When we opened the door there was the stinch of a cheap motel. The bed was filthy and there was what looked to be black mold growing on the door when we closed it. We didn't even go in the bathroom for fear there may be a body in it, turned right back around and left.
Comment from Hotel Management
Jan 9, 2018 by Sandy I , Hotel Management
Dear Cedric , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
4 out of 5
by Cheryl

Posted Dec 30, 2017 on Hotels
Quiet room for day sleepers
Comment from Hotel Management
Jan 2, 2018
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards.