Ratings based on 125 Verified Reviews

4.1 out of 5
94% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by Arnold E

Friendly, comfortable hotel

Posted Apr 3, 2017 on Hotels
Lovely hotel conveniently located within the city centre, only two minutes from the railway station. Great service from the staff who spoke excellent English.
Comment from Hotel Management
May 25, 2017 by Agnieszka, Hotel Management
Dear Arnold, thank you for staying at our hotel and positive feedback left after your stay. We are pleased that all aspects of our hotel met your expectations. I hope to welcome you again soon. Kind regards, Agnieszka Zięba – General Manager
5 out of 5
by Petra

Posted Mar 7, 2017 on Hotels
It was really nice stay, good and comfortable rooms, magnificent breakfast and easy going people there. You need to try
Comment from Hotel Management
Mar 9, 2017 by General Manager, Hotel Management
Dear Petra, thank you for staying at our hotel and positive feedback left after your stay. We are pleased that all aspects of our hotel met your expectations. I hope to welcome you again soon. Kind regards, Agnieszka Zięba – General Manager
4 out of 5
by Kiyoung

Good hotel for business trip

Posted Feb 19, 2017 on Hotels
Good location but driving was not easy. Overall service and condition was good.
Comment from Hotel Management
Mar 9, 2017 by General Manager, Hotel Management
Dear Kiyoung, thank you for taking your time to share with us you opinion. Your comments are very positive, what makes us proud due to the fact we pay a lot of attention to satisfy our guests . Thank you once more for your high score. We look forward to seeing you again in the future. Yours sincerely, Agnieszka Zięba - General Manager
5 out of 5
by Jerzy from Winnipeg, Manitoba, Canada

Nostalgia trip.

Posted Aug 30, 2016 on Hotels
I enjoyed it and will recommend it o others visiting Katowice.
Comment from Hotel Management
Sep 8, 2016 by General Manager, Hotel Management
Dear Mr. Jerzy, we are thrilled to hear you had such a fantastic time during your recent stay with us. We look forward to seeing you again in the future. Yours Sincerely, Agnieszka Zięba - General Manager
3 out of 5
by Luis

Posted Aug 28, 2016 on Hotels
Comment from Hotel Management
Sep 15, 2016 by General Manager, Hotel Management
Dear Mr Luis, we would like to thank you for choosing our hotel and your review. We look forward to your next visit to Hotel Diament Plaza Katowice. Kind regards, Agnieszka Zięba – Genaral Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Amazing Hotel

Posted Jul 14, 2016
Pros: The area it's in, the room size and the price.
Cons: I wish the coffee machine would work every time, I did have problems with it
Location: The area has a good night life and near the shops and railway station.
I would just like to say how much I enjoyed staying there, the staff were very helpful and were able to talk to me in English which is always good. The room was bigger then I expected and very clean. I see some people complaining about the beds however I found the bed to be very comfortable. It was in a good area too, yes the area looks a bit run down but that adds to the charm of Poland. Very close to the station and the shops and the buffet breakfast was worth the price as it was very tasty. I will be coming back to Poland in a few months so will be staying there again.
Comment from Hotel Management
Jul 17, 2016 by ., Hotel Management
Dear Mr. Stefan, thank you for staying at our hotel and positive feedback left after your stay. We are pleased that the location, bed with new mattresses and overlays for mattresses and breakfast made on you good impression. We hope to see you back again soon. Kind regards Joanna Gil - FOM
4 out of 5
by A verified traveler

Posted Jun 10, 2016 on Hotels
Hotel Diament is incredible value and ideal for a business trip. Reception staff very help. Breakfast OK but plenty of bettercafes nearby.
Comment from Hotel Management
Jun 30, 2016 by Agnieszka, Hotel Management
Dear Guest, Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again soon. Of course, according to your wishes we will try to improve the atmosphere and the quality in our café. Best regards, Agnieszka Zięba, General Manager
5 out of 5
by A verified traveler

Posted May 29, 2016 on Hotels
Comment from Hotel Management
Jun 30, 2016 by Agnieszka, Hotel Management
Dear Guest, Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again soon. All the best from diament team. Agnieszka Zięba, General Manager
4 out of 5
by Lukasz

Kato one night stay

Posted May 13, 2016 on Hotels
Nice stay for one night, value for money, good design of a room, not so great bathroom (old design shower only)
Comment from Hotel Management
Jun 30, 2016 by Agnieszka, Hotel Management
Dear Łukasz, Thank you for your opinion about Hotel Diament Plaza. Your remark is really important for us. Your very good comment about our hotel proves to us that our work in that area is going in a proper way. Adittionally, your comment concerning the necessary changes in the room was sent to the technical department. We look forward to seeing you again in the future. Yours Sincerely, Agnieszka Zięba - General Manager
1 out of 5
by A verified traveler

Posted Mar 10, 2016 on Hotels
I didn't get to stay in the hotel because it was overbooked. 0/10 experience.
Comment from Hotel Management
Jun 30, 2016 by Agnieszka, Hotel Management
Dear Guest, we would like to thank you for choosing our hotel and your opinion. We apologize for any inconvenience during the last reservation and we encourage you to make the next booking in our hotel. Additionally, we hope that our second hotel met your expectations. We look forward to your next visit to Hotel Diament Plaza Katowice. Kind regards, Agnieszka Zięba – Genaral Manager