I booked this hotel for a surprise birthday holiday for my partner. We arrived well within the check in times to find there was nobody there and the door locked, by some good fortune (For us at least) a gentle shove on the front door and the broken lock lets you walk right in. If it hasn’t been for this we would have been unable to get in & left on the street, with no one in the building at all I managed to find a phone number, I called and a male answered, after sending us to a dirty, unprepared room we got sent to our room.
I booked a room with a hot tub, which is actually a spa bath, when you walk in the smell hits you first, an overwhelming stench of damp, there was black mould everywhere. Room is filthy, clearly hasn’t been cleaned properly in some considerable time, no tea/coffee, mugs or glasses, safe wasn’t screwed into anything and didn’t work. Spa bath is inches away from a 6ftx5ft clear window with no blind that can be overlooked from the balcony above.
Very poorly maintained, plaster flaking off walls, paintwork is heavily marked & filthy. Hot water is hit & miss to if you get any.
No staff except if your lucky for an hour in the morning where a intern will make you toast for breakfast on request, but can’t guarantee there will be anyone there.
Buzzing wifi extender on the roof with bright green light. Bugs and mosquitos everywhere, and to top it off a black fabric seat covered in what could only be others “bodily fluids”.Only positive is the location!