Posted Dec 20, 2016
It might have once been a nice hotel, but it needs repairs and renovations. The carpet in the rooms is dirty, stained and had burn holes. The window opened onto a roof, where someone had been partying and left bottles and cigarettes. I asked to be moved to a different room, but they were fully booked so unable to help me. There was delays at Heathrow so they were full. I am not sure how Expedia has it as a 4 star hotel, it is a 2 star. I have booked rooms through Expedia often and they usually are correct on their ratings, but this time Expedia was wrong.