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Reviews of Holiday Inn Express Slough, an IHG Hotel

3 out of 5
Holiday Inn Express Slough, an IHG Hotel
Mill Street, Slough, England

Reviews

7.6

Good

Rating 10 - Excellent. 252 out of 1000 reviews" "
Rating 8 - Good. 419 out of 1000 reviews" "
Rating 6 - Okay. 187 out of 1000 reviews" "
Rating 4 - Poor. 82 out of 1000 reviews" "
Rating 2 - Terrible. 60 out of 1000 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

MILLICENT

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Friendly Staff and Central.
Stayed 1 night in Feb 2024

2/10 Terrible

Saida

Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean hotel, swift check in & out. Many thanks
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very sttentive. Location is good for access to Heathrow. Beakfast was well prepared in sipte of sudden corona restrictions. One issue we face was no towel in room, but provided soon after request.
Stayed 1 night in Mar 2020

10/10 Excellent

RALPH

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff were greart and make an effort. hand sanitizer at each floor level and on reception.
Stayed 1 night in Mar 2020

6/10 Okay

Irfan

Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very convenient and clean. The room was nice but it was the most dusty room i have ever been to with regards to hotels. I sneezed on a daily basis. The sheets and pillows were very dusty and i was not pleased about this 😢
Stayed 5 nights in Mar 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was right by the railway station which was very good and access to buses and taxis were also close by.
Stayed 2 nights in Mar 2020

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Great service and breakfast. Lovely room, very comfortable.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

8/10 Good

Zia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Institute of Motor Ind

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Amanda

Liked: Cleanliness, property conditions & facilities
Get up early if you want hot water
No hot water on a morning. Complained to manager was told they would look at it whilst we had breakfast. Was then told there was nothing wrong with it we were doing it wrong. As far as I was aware there’s only 2 ways you can turn a tap. Following two days no hot water again between 7 and 9.30
Stayed 3 nights in Feb 2020

10/10 Excellent

Pirkko, Richmond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel near train station,good value and quality.
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2020

10/10 Excellent

John, South Shields

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and staff excellent. Beds very comfortable
Stayed 1 night in Feb 2020

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and very good service from staff, room was spotless and comfy, only gripe was inadequate car park
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Standard hotel room. Didn't really do anything outside my room but generally nice stay.
Stayed 1 night in Jan 2020

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness
Walls were paper thin and you could hear everything! Not a restful nights sleep at all.
Stayed 1 night in Jan 2020

10/10 Excellent

john

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent. Very clean and modern, with a basic bar, cooked breakfast and free parking just outside the M25 for £30 each.
Stayed 1 night in Jan 2020

10/10 Excellent

Derek

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting London? Stay here
Used this hotel a couple of times now when visiting London, find the price good and very convent for the train into London. If you catch an express you can be at Paddington in 18 minutes, pretty good. Make sure you get the ticket with the tube pass, so worth the money. Hotel is well kept and offers a great breakfast, found the staff really polite and attentive. Highly recommend.
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The tv didn’t work and the tap in the bathroom leaked. There was also water on the toilet floor.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for money. Breakfast fantastic for the price. Staff doing breakfast first class. Parking not cheap.
Stayed 1 night in Dec 2019

2/10 Terrible

Carter

Business traveler, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Our room key never worked . Even upon initial arrival it didn’t work the house keeper had to open the door for us the first night . The heater wasn’t stable it was always freezing . Only one girl at the welcome desk was friendly and helpful the rest just watched and didn’t even greet you when you passed . No one helped us with out bags . SMH!!!
Stayed 7 nights in Jan 2020

8/10 Good

Hon Ming Arthur

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Locate only close to train station but not bus sto
Surprising it actually locate with London public trans public
Stayed 5 nights in Jan 2020

10/10 Excellent

Gunjan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveler

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very dirty hotel very noisy area a lot of bad people in the area bed not nice
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean,staff were friendly and helpful. It was easy to navigate round
Stayed 1 night in Jan 2020

6/10 Okay

Ana Maria

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Rude maanger
Stayed in a family room whit out any towel, duva, blanket and sheets for my little son, whit heater broken down and whit no empathy for the night shift manager to bring us one and on top of this, he closed the phone whit a rude attitude during conversation. Avoid
Stayed 1 night in Dec 2019

8/10 Good

Mudathir

Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful & friendly staff. Good value for money especially with the breakfast included
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice and clean bed was very comfy,we enjoyed our breakfast and the staf were very helpfull,if I were to stay in that area I will stay in that hotel.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great last minute booking!
Great location, good parking, rooms were very modern and clean. Hotel staff were friendly and helpful. Breakfast was great!
Stayed 1 night in Dec 2019

8/10 Good

Raphael

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Good stay
Everything was great. The only issue was the heater in the room was broken but they provided a stand alone heater
Stayed 2 nights in Dec 2019

8/10 Good

Mr s w

Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cost of parking £14 a day is expensive also the car park has limited spaces. On check out paid for parking but reg no: was not asked for I questioned this but told it wouldn’t be a problem so left wondering if I’ll be sent a fine?
Stayed 2 nights in Dec 2019

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service
Poor customer service
Fire alarm went off and we had to evacuate . No apology just told the kitchen got too hot . They said it was outside their control but it is within their control if the kitchen gets too hot .
Stayed 1 night in Dec 2019

4/10 Poor

Kohin

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
A/c Not working
The train station nearby can get very noisy. The A/c in my room wasnt working so I had to open the window in the evening to lallow some ventilation. This meant that it was noisy all night and I struggled to get a good nights sleep. The manager was kind enough to give me another room , so overall a positive experience but it would be better if they fixed their A/Cs across the rooms.
Stayed 2 nights in Dec 2019

8/10 Good

Stewart

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveler

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I tried to cancel cause i ve made a mistake but the staff were not helpfull at all
Stayed 1 night in Dec 2019

8/10 Good

B

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great location Our air con never worked but they brought us a fan for the room. Clean and tidy Breakfast was very tasty
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for train station. Clean and friendly. Would use again.
Stayed 1 night in Dec 2019

6/10 Okay

Stuart

Liked: Cleanliness, property conditions & facilities, room comfort
up and down day and night ??????
the hotel easy to find good access to transport, clean and tidy check in ok. the major problem with this hotel if you are in rooms ending in 2 eg 402 be expect to be kept up by the lift a little wd40 would not be missed as it feels like its in the room and you will not need an alarm clock.
Stayed 2 nights in Nov 2019

8/10 Good

Aneta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

4/10 Poor

Bex

Traveled with group
Disliked: Staff & service
Awful service
Slightly disappointed in this whole stay. I arrived in a flap in uniform of whom I work for a well known airline. I was tired and just wanted to have a shower and chill I was told I couldn’t pay cash and it would be 125£ deposit I was so angry. I had the cash and the identification. I had to go to a bank to pay the cash in!!! Service was shocking not happy at all Breakfast was awful I won’t be staying here again
Stayed 1 night in Nov 2019