Ratings based on 177 Verified Reviews

2.9 out of 5
55% of guests recommend
3.3 Room cleanliness
3.4 Service & staff
2.8 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from merseyside

Worst hotel I have ever stayed in

Posted Nov 19, 2017
Room was dirty, bed springs had all gone, toilet didn’t flush, dirty sheets and tv didn’t work. When I informed hotel, they just said thanks for letting them know. I am sure they were aware if the state if the room
2 out of 5
by A verified traveler from liverpool

Poor hotel

Posted Oct 26, 2017
Room outdated bathroom fan not working requires revamp staff very nice
2 out of 5
by A verified traveler from Chepstow

Looked nice from outside

Posted Oct 2, 2017
This hotel is very tired, that said public areas have had money spent,but if all rooms are like the one myself and my wife had then this hotel is struggling, stained fittings(chair,lamp shades,of which all lamps were dangerously loose,dusty and dirty net curtains,a cracked basin and mouldy shower,threadbare carpets everywhere ( very dangerous in high footfall areas,stairs and corridors ).The bed needs replacing,lumpy and very uncomfortable.Not worth the room rate paid.
3 out of 5
by Margaret

Posted Aug 30, 2017 on Hotels
Stayed here many times as good location for us
4 out of 5
for Everyone
by A verified traveler

Cosy but a little unclean

Posted Aug 29, 2017
We stayed in the Koala House. It was very cosy and homely, and the bed was very comfy. Right next to Datchet Station, though it was closed when we visited - luckily Windsor and Eton Riverside was running into London that day, though, and it's not too far in the car. Staff were friendly and helpful. My only criticism would be that the cleaning could be a bit more thorough. Bathroom tiles were visibly grotty and the shower head was a bit clogged up. The colourful lighting in the shower adds a really nice touch, though. Overall I'd say it's worth the price you pay. Would stay here again.
2 out of 5
by A verified traveler from Sheffield

Manor - Windsor

Posted Aug 23, 2017
What can I say, stayed in better and for less money.
5 out of 5
for Everyone
by A verified traveler from Liverpool

Nice hotel handy location

Posted Aug 17, 2017
Easy check in and check out Helpful staff Good food Pretty location handy for Windsor
5 out of 5
for Everyone
by A verified traveler

Close to rail links

Posted Aug 17, 2017
Stayed in the Koala annexe. Was delightful. Going to book again next time we going to Windsor.
3 out of 5
by David

Posted Aug 12, 2017 on Hotels
Initially greeted by a cigarette smoke saturated room!
2 out of 5
by simon

Posted Jul 23, 2017 on Hotels
Hooks missing on curtains. plug missing from sink. Uncomfortable bed. Awkward access to room as no lift. Small car park--8 cars. However reception was quick and genuine.