Posted Mar 4, 2016
The hotel looks great from the outside, like brand new, the lobby is nice, but once I entered my room it was very disappointing. The carpet is ripped up from the entrance door to the bathroom, the carpet was filthy, so bad that I would not take off my socks to walk on the floor. The furniture looked like it had been purchased from a garage sale, the desk chair arm rest were all chewed up. I actually moved out the next day to another hotel in the area this room was so bad. I would not recommend this hotel unless you just want to cheap place to stay and don't care about cleanliness.If you are looking for a good continental breakfast this is also not the place to stay. I go to Smyrna for business and this was my first time and I will not stay there again. I don't know how this hotel got the 4+ rating, I also had 3 colleagues with me and they said the same about their rooms, we all moved to another hotel.
Comment from Hotel Management
Apr 20, 2016 by John, Hotel Management
I sincerely apologize for your bad experience at our hotel. Since reading your comments, Hotel has taken a very huge steps in fixing problems. I hope you can visit us again to see our improvements. Thank you and have a good day.