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Rating 10 - Excellent. 478 out of 810 reviews" "
10 - Excellent
478
Rating 8 - Good. 225 out of 810 reviews" "
8 - Good
225
Rating 6 - Okay. 61 out of 810 reviews" "
6 - Okay
61
Rating 4 - Poor. 23 out of 810 reviews" "
4 - Poor
23
Rating 2 - Terrible. 23 out of 810 reviews" "
2 - Terrible
23
9.2/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
4/10 Poor
Laura
Traveled with family
Mar 13, 2024
Our room was not very clean, main desk had food on it. The bathroom door had soda or something on it and very dusty on the bottom of the door. Same with the two pull tables in the bathroom. Not sure if paint on the bottom skirt of both beds. The lamp had food or ? On it that could have been cleaned off.
Our room was great. Shower floor needs a little repair, but otherwise it was in good condition. The breakfast was very good. We didn't have any hot water, but they were treating it as the emergency it was, and I'm sure it was fixed soon. Don't believe the clerk who says she can get a better rate than Expedia!
Clean and quiet. Very nice rooms, step in shower instead of a bath tub was great. Lots of counter space in the bathroom, bed very comfortable. Nice breakfast. Staff was courteous and efficient. Will definitely stay there again.
The staff was extremely friendly and gave recommendations for dining that were spot on! The room was clean and comfortable. We will definitely stay here again.
The staff were amazing. They were friendly, not just polite because they were doing their job, but actually friendly. They quickly provided everything we needed. The room was clean and quiet.
Jay
Stayed 4 nights in Aug 2023
8/10 Good
Jay
Aug 28, 2023
Liked: Cleanliness, staff & service, room comfort
Good place to stay. Bring your own snacks.
Not a bad property at all. It was clean and comfortable. My only complaint: I was very surprised when they charged me $5 for a bottle of diet coke and $4 for a microwave bag of popcorn. Then, the microwave was too small to actually pop the bag. Over half of it remained unpoppped.
Asked for adjoining rooms. No adjoining rooms. Asked for 2 double queen rooms. One room had 1 queen and a sofa bed. Had to change rooms. Ended up with 1 room on first floor and 1 room on 3rd floor. Not convenient with 4 kids. Not happy.
The service was very good, and it's clean. However, I am disappointed in Hamptons lately. This one is a bit tired, with paper thin sheets, ridiculously tiny pillows, and outlets that need replaced.
Property was nice, the rooms are big and the pool was warm. The room and bathroom (especially) could’ve been clean a bit better. We also found what looked like mold behind the bed. We also learned how thin the walls were after the people next door fought for an hour!
Nice and friendly staff. Nice hotel. Pool was clean but the chlorine was wayyyyyy to much. Workout room was clean but air didn’t work so it was HOTTTT! breakfast was good. Beds were very comfy. Clean but dust in places that don’t get cleaned often and the walls in the bathroom could use a really good wipe down they were kinda gross. Everything was updated and nice. Lots of outlets and usb to plug everything up. Parking lot was well lit and safe. Great exit with lots to do and restaurants. Would definitely stay here again. Great deal for the money.
Loved the nice shower..glad it wasnt a tub!
Check in lady needs glasses she squints and never smiles.
Did not have a shower cap..said they were al out.