AVOID THIS HOTEL
Posted Jul 20, 2011 on Hotels
Booked this motel based on location to Six Flags Atlanta. It was close, but in a VERY BAD neighborhood. Checked into the motel & went straight to my room. Room was fairly clean but I actually feared for my safety & that of my car and personal belongings outside in my car. Spent approximately -20 mins in my room & decided to call other hotels to book a new room. Immediately checked out & requested a refund & was told to contact Hotels.com for a refund. Called Hotels.com and was told they would refund me for 1 nights stay. To receive the 2nd night's refund I had to call the motel, so I did on a conference call with Hotels.com. The front desk person at Knight's Inn was VERY rude, cutting me off & screaming at me saying he would not give me a refund because I was there for 1 hour. I explained the cleanliness of the room., the fact that the hotel looked nice in the picture on hotels.com & was actually very run-down & dangerous in reality. He continued to scream at me, wouldnt let me speak & eventually hung up on me. The rep from Hotels.com could do nothing but laugh. He told me it was very unprofessional & he would give me a credit for my 2 night stay at Knight's Inn Atlanta. I DO NOT recommend this hotel/motel. Not a clean place & in a VERY unsafe neighborhood. Worth the extra money to choose a better hotel/motel.