Ratings based on 20 Verified Reviews

4.3 out of 5
90% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Stay

Posted Jan 23, 2017
Pros: it was quite and clean.
Cons: remove the stray cat crying outside my window.
Location: O 'Charlie's is right next door and it was good food. If you show them your room key you get 10% discount off purchase.
Stayed for two nights. Awesome staff and good location.
Comment from Hotel Management
Jan 25, 2017 by Michelle, Hotel Management
We are delighted to see you were able to enjoy your visit with us! Our team strives to provide exceptional service and from your comments it appears we are right on track. We are also thrilled to see you were able to take advantage of our partnership with O'Charleys while here. Please keep us in mind for future visits as we would be delighted to see you again. Sincerely, Michelle Shumate General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Staff is great!

Posted Nov 22, 2016
I've stayed there for 3 weeks while working a contract job nearby. The staff is always friendly, and the rooms are clean.
5 out of 5
Recommended
for Everyone
by A verified traveler from Nashville TN

A quiet place to rest!

Posted Jul 26, 2016
Pros: Nice staff, comfortable room, and comfortable bed
Cons: Make sure the tub mat is clean underneath.
Location: Close to everything I need...shopping, restaurants, and gas stations.
Love this hotel. Close to everything I need. Will definitely stay there again. Nice staff, comfortable room, and comfortable bed. Thank you Marriott!
Comment from Hotel Management
Aug 3, 2016 by Michelle Shumate, General Manager, Hotel Management
The pleasure was truly all ours! Thank you for taking the time to review us. We enjoyed meeting you and are thrilled to see of your happiness. Our location is so convenient to many shopping stores and restraunts as well as the easy interstate access that it just makes sense to let Marriott provide you with a restful night and a clean room. Please do keep us in mind for future visits to Smyrna TN as we would be delighted to see you again. Sincerely, Michelle Shumate General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Nashville, TN

Excellent Boutique Hotel

Posted Jul 18, 2016
The hotel was renovated last year...which is wonderful. My stay was for one night. Check in was quick. My room was small, but perfect. The bed was comfortable...the hotel is very quiet. Fresh fruit is at the front desk in Lobby. The hotel is close to a shopping mall and restaurants. Very close to the interstate. Will definitely stay there again! Thank you!
Comment from Hotel Management
Aug 3, 2016 by Michelle Shumate, General Manager, Hotel Management
Thank you so much! These comments were so nice to review in our meeting. Our team was thrilled to have met you and had the opportunity to serve you. Please do keep us in mind for future visits to Smyrna TN as we will make to have a clean room and welcoming smile waiting on you!
3 out of 5
by A verified traveler

Posted Mar 22, 2016
noises from hallway and floor above easily heard in room.
Comment from Hotel Management
Mar 28, 2016 by Michelle Shumate, General Manager, Hotel Management
Thank you so much for taking the time to review our property and team from your most recent visit with us. We appreciate your feedback and opportunity to serve you. Your comments and feedback can only make us better. I will certainly share your comments with our renovation committee as we are making improvements to the building and rooms this year and next. I really appreciate your loyalty to Expedia and our hotel and hope you will return to visit again soon. Maybe upon your next visit we can get you in a room on the third floor if available where no one is above you. Sincerely, Michelle Shumate General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice/cost effective hotel near Nashville

Posted Nov 19, 2015
Pros: Clean, modern, easy access to highway.
Cons: Repair wall HVAC unit.
Location: Conenient to shopping, restaurants and interstate.
The experience was fine. The hotel was clean, modern and staff professional. The HVAC unit was broke so the temperature could not be adjusted. The cover fell off when trying to adjust the fan.
Comment from Hotel Management
Nov 23, 2015 by Michelle, Hotel Management
Thank you so much for taking the time to review our hotel and team from your most recent visit with us. We strive to provide an exceptional experience to each and every guest but in your case it seems we may have slipped a bit. You will be happy to know we have been replacing the older ac units with new ones over the past month. Please know this is not a normal occurance and we would be happy to have you come back and visit us again soon for an opportunity to receive the exceptional experience you so deserve. Looking forward to your next visit into Smyrna TN. We will certainly have the popcorn and cookies waiting on you! Sincerely, Michelle Shumate General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Jacksonville fl

Posted Oct 27, 2015
I am a traveling parent of a high school football player. I wanted something comfortable and close by stores. This hotel was the best choice! Clean and safe environment.
Comment from Hotel Management
Nov 12, 2015 by Michelle , Hotel Management
Thank you so much! We pride ourselves on being family friendly, clean and a safe location. We certainly appreciate your choosing us to care for your hotel lodging needs. Please keep us in mind for future games as we would be delighted to see you agian. Sincerely, Michelle Shumate General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Tennessee

Great Hotel in Smyrna, Tennessee

Posted Jan 30, 2015
Pros: Staff was great!! Very friendly and helpful.
Cons: Would not change anything!
Location: We were in Smyrna Tennessee. Close to some great places to eat, a Super Targets, Kohls, the Avenue for shopping in Murfreesboro,, Malco, and bowling.
While there celebrated my daughters 11 birthday. Staff was great and helpful. Would recommend this hotel to anyone. Great experience!!!
Comment from Hotel Management
Nov 12, 2015 by Michelle, Hotel Management
Dear Mom, We were so glad to be a part of your daughters birthday experience. Please keep us in mind for future get-togethers as we enjoy being a part of creating special memories. Our location is perfect for shopping and the O'Charley's restaurant next door is certainly a plus. It was a pleasure meeting you and your family and we hope you will return to visit us again soon. Sincerely, Michelle Shumate General Manager
4 out of 5
Recommended
for Everyone
by Tom from Trenton,Fl

Long weekend in Smyrna

Posted Jul 18, 2013
Pros: Location was perfect.The gentleman that checked us in was very friendly and helpful.
We drove up from Florida to Smyrna to visit my girlfriend's daughter. We had a long drive in very heavy rain most of the way up.
5 out of 5
Recommended
for Everyone
by A verified traveler

great stay

Posted Jan 24, 2013
Location: great location on Sam Ridley for access to Smyrna, LaVerne, Murphreesboro and Nashville.
Quiet floor, comfy bed, great breakfast! (only neg., sink drain is sluggish)