Clean but lacking personality.
Posted Jan 30, 2017
The check in was pleasant, but not thrilled about having to stay in second complex. No elevator, two flights of stairs to carry luggage up. Vending machine on lower level only. Looking forward to "full" breakfast, and all there was oatmeal, fruit, coffee, bread and bagels. Refrigerator with cream cheese and butter etc.locked and not accessible. Very, very disappointing.
Comment from Hotel Management
Jan 31, 2017 by Jose Ruiz, Hotel Management
Thank you for your comments and observations regarding our hotel and hotel staff. On behalf of our staff I apologize for the inconvenience you experienced during your stay. I apologize that our staff was not able to open our breakfast area on time and we have discussed this issue with our staff. I apologize if staying in our annex was not enjoyable or comfortable. I apologize if we were not able to find a first floor room for you in our main building. We hope you will consider giving our staff another opportunity to improve your next stay if you should be in Socorro again.