Ratings based on 82 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
82% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by JAMES from Buena Vista

Prefer this hotel over the Best Western

Posted Mar 8, 2016 on Hotels
We have stayed at both the Best Western and now this Comfort Inn. I think that both are acceptable; however, I would give the edge to Comfort Inn
Comment from Hotel Management
May 14, 2016 by assistant manager, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, General Manager Comfort Inn 5758384400
2 out of 5
by A verified traveler

Charged for three days on a two day stay!!

Posted Mar 1, 2016 on Hotels
I was double charged for the room. When I enquired about the charge they told me they would take care of it and to check back with them later, so I did and they told Me it was taken care of. Later that day I checked my credit card and I was still charged for three days on a two day stay, then they told me that they had comped the third day back and when I checked out the third charge would disappear. However it has been a few days and still no change.
5 out of 5
by A verified traveler

very comfortable with a excellent staff

Posted Feb 27, 2016
Pros: staff
Cons: general maintenance like broken lock on door
Location: good location, fine food and easy access to Interstate.
Room clean, staff well trained, friendly and efficient.
Comment from Hotel Management
Mar 1, 2016 by assistant manager, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, General Manager Comfort Inn 5758384400
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 18, 2016 on Hotels
4 out of 5
by A verified traveler

Older hotel

Posted Feb 10, 2016
Pros: Close to retaurants
Cons: Need to improve vanity
Location: Must enter from only one direction
Dressing table for ladies is nonexistent, Very small vanity, hotel is nice and clean, hard to get to. Must be able to enter from only one direction. Close to many restaurants
Comment from Hotel Management
Feb 13, 2016 by assistant manager , Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, General Manager Comfort Inn 5758384400
5 out of 5
by Donna from Oldsmar fl

On the road

Posted Feb 10, 2016 on Hotels
Clean and convenient
Comment from Hotel Management
Apr 16, 2016 by assistant manager, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, General Manager Comfort Inn 5758384400
4 out of 5
by Barbara from Santa Fe

Posted Feb 5, 2016 on Hotels
Excellent value
Comment from Hotel Management
Apr 16, 2016 by assistant manager, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, General Manager Comfort Inn 5758384400
4 out of 5
by A verified traveler

Convenient hotel to the Bosque del Apache

Posted Feb 2, 2016
We enjoyed our stay! We were close to the Bosque del Apache and this hotel was just right!
Comment from Hotel Management
Feb 5, 2016 by A.M, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, General Manager Comfort Inn 5758384400
5 out of 5
by clarence from Mn

Confort

Posted Jan 17, 2016 on Hotels
Great place to stay.
Comment from Hotel Management
Mar 26, 2016 by assistant manager, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, General Manager Comfort Inn 5758384400
1 out of 5
by A verified traveler

WHAT A DUMP!

Posted Jan 8, 2016
Pros: NOTHING
Cons: EVERYTHING
Location: WHO CARES WHEN YOU CAN'T EVEN GET A HOT SHOWER!
Expedia should be ashamed to even list this hotel! No hot water, no heat! Calling the front desk is basically talking to some college kid who has no ability to rectify the situation. NEVER EVER STAY HERE!